Top 1822 Customer advocate Jobs in Bronx, Ny

Housing Specialist
Urban Pathways, Inc. —New York, NY
- $27.39 - $36.98 an hour
- Weekends as needed
- Clean driving record
- Writing skills
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Client Liaison
Insperity Support Services, L.P. —New York, NY
- $65,320 - $74,348 a year
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- Health insurance
- Dental insurance
Customer Service Representative
IME Guards —Bronx, NY
- $45 - $55 an hour
- Part-time
- Microsoft Word
- High school diploma or GED
- Driver's License
Quick Apply
APX Next Customer Success Advocate
Motorola Solutions —New York, NY
- $100,000 - $120,000 a year
- Full-time
- Remote
- Background check
- Sales
- 5 years
- Paid parental leave
- Employee stock purchase plan
Customer Operations Associate
Outset —Manhattan, NY
- $115,000 - $130,000 a year
- Full-time
- Hybrid work
- Mid-level
- Organizational skills
- 1 year
Quick Apply
PATIENT NAVIGATOR
Callen-Lorde Community Health Center —Bronx, NY
- $28 an hour
- Full-time
- CPR Certification
- Customer service
- High school diploma or GED
- Commuter assistance
- Disability insurance
Quick Apply
Program Assistant
Osborne Association Inc —Bronx, NY
- $22.97 an hour
- Overtime
- Office
- Residential
- Administrative experience
- 403(b)
- Opportunities for advancement
Progyny Care Advocate
Progyny, Inc —New York, NY
- $28 - $40 an hour
- Email
- Mid-level
- US work authorization
- Organizational skills
- Health insurance
- Dental insurance
13d
Customer Support Associate
Pilot Fiber —New York, NY
- $52,000 - $70,720 a year
- 8 hour shift
- Hybrid work
- Mid-level
- Communication skills
- Under 1 year
- Health insurance
- Dental insurance
Associate Customer Success Management
Censis —New York, NY
- $62,900 - $105,000 a year
- Surgery
- Mid-level
- Communication skills
Administrative Assistant
Children's Aid —Bronx, NY
- $23.62 - $25.27 an hour
- School experience
- Spanish
- Microsoft Excel
Quick Apply
13d
Customer Success Manager
Whatnot —New York, NY
- $113,000 - $155,000 a year
- Full-time
- Hybrid work
- Mid-level
- Paid parental leave
- Health insurance
PEER SPECIALIST
BronxCare Health System —Bronx, NY
- $30.50 - $31.07 an hour
- Full-time
- High school diploma or GED
- Children
- Entry level
Customer Service Manager, Airport Customer Operations
American Airlines —New York, NY
- $51,000 - $86,500 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
2d
ELIGIBILITY AND SUPPORT SERVICES COORDINATOR
HRA/DEPT OF SOCIAL SERVICES —Bronx, NY
- $68,209 - $78,440 a year
- Full-time
- High school
- Mid-level
- Office
- Employee assistance program
- Loan forgiveness
3d
Usher, Front of House
Jazz at Lincoln Center —New York, NY
- $20 an hour
- Part-time
- CPR Certification
- First Aid Certification
- US work authorization
- Disability insurance
- Family leave
Quick Apply
Helpline Coordinator
COMMUNITY SERVICE SOCIETY OF NEW YORK —New York, NY
- $75,196 a year
- Full-time
- Hybrid work
- Spanish
- Experience working with individuals with disabilities
- Mid-level
- Commuter assistance
- Health insurance
Quick Apply
Temp Market Week Receptionist
David Yurman Enterprises LLC —New York, NY
- $25 - $27 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
Quick Apply
Coordinator - Client Relations Center
Hermès Paris —Manhattan, NY
- $23.43 - $28.64 an hour
- Full-time
- Bilingual
- Microsoft Word
- Mentoring
- Profit sharing
- Paid parental leave
Customer Success Manager
Impact.com —New York, NY
- $80,000 - $95,000 a year
- Remote
- Marketing
- Mid-level
- Bachelor's degree
- Health insurance
- 401(k)
Quick Apply

I want to receive the latest job alert for customer advocate in bronx, ny

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer advocate jobs near bronx, ny

Housing Specialist

Urban Pathways, Inc. -
New York, NY

Quick Apply

Job Details

Full-time
$27.39 - $36.98 an hour

Benefits

401(a)
Paid holidays
Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
403(b)

Qualifications

Bachelor's degree

Full Job Description

The salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills, and expertise.

Hybrid: 4 days in office/1 day remote

Join UP! We are lighting the path home, one person at a time.

Job Summary

Reporting to the Director of Social Services/Social Services Supervisor, the Housing Specialist provides assistance and support to achieve permanent housing placement for all clients. The Housing Specialist also provides and documents clinical case management services for assigned clients according to the requirements of Urban Pathways and all regulatory and funding agencies. The Housing Specialist will be an active listener and provide high quality customer service and respond by exhibiting cross-cultural awareness with the ability to promote and contribute to an equitable and inclusive anti-racist organizational culture and environment.

Key Responsibilities & Essential Functions

Program/Facilities

Provides support and guidance to program staff in the execution of all housing related tasks including but not limited:

Reviews, completes, and makes recommendations, when necessary, on all housing applications including but not limited to: HRA 2010e, General Population, LINC, HPD, etc.
Manages and tracks all housing packages submitted to housing providers including DHS, OMH, HPD, etc.
Provides on-going follow-up to program staff and clients regarding housing status.
Assists clients with completing relevant applications for housing subsidies and programs, and advocates on behalf of clients to ensure that they receive the appropriate housing and housing subsidies.
Liaises with potential landlords and/or rental agents to ensure that potential housing meets city and agency standards.
Ensures successful and safe transition of clients into permanent housing and provides local community resources to clients if needed.
Assesses client housing interview skills and assists them to achieve competency in presentation and interviewing skills.
Escorts clients to housing interviews as needed.

Provides comprehensive case management services for assigned clients including, but not limited to:

Entitlements
Housing
Employment/Education/Vocational Training
Medical, mental health treatment, and substance abuse services
Social and community integration

3. Provides counseling and support to clients on and on-going basis including, but not limited to:

Crisis intervention
Training and support on client daily living skills, as required
Assistance in problem solving, as required
Conflict resolution
Advocacy

4. Assesses client needs, develops service plans and/or service referrals to achieve client self-sufficiency.
5. Conducts field work including, but not limited to home visits, escorting clients to appointments, and outreach.
6. Facilitates client groups and staff training as required.

Administrative

Maintains housing tracking placement forms and reconciles all placement using client database system(s).
- Tracks and completes housing logs on a weekly basis.
- Prepares and verifies monthly housing placement reports.

Maintains and submits all necessary documentation and reports accurately, timely, and as required by Urban Pathways, regulatory and funding agency policies and procedures including but not limited to:

Enters progress notes after each client meeting within 48 hours and/or as mandated by Program
Completes Intake/Admission documentation within 24 hours of client admission and/or as mandated by Program.
Documents assessments in client records within required timeframe (not applicable for Outreach Program)
Updates information in client records, as required.
Documents incidents and distributes related notices within 24 hours and/or as mandated by Program.

Community Relations

Develops and maintains relationships with community services and resources.
- Networks with providers within and outside the DHS System to develop partnerships and housing referral opportunities.
Attends and participates in external meetings with funding agencies, community groups, and housing providers.

Communication

Communicates verbally and in writing in a professional manner at all times
- Responds to all communications including telephone, email and other oral and written inquiries in a timely manner.
Attends staff meetings, training, and supervisory sessions as required.

Performs all other duties as assigned and as required.

Qualifications, Education and Experience

Bachelor’s degree required. Master’s degree in social work or another related field preferred.
A minimum of two years of clinical individual or group counseling experience preferred.
Experience with NYC housing subsidies and programs required.
Experience working with individuals experiencing homelessness, serious mental illness, substance use disorder, and involvement with the justice system preferred.

Skills & Competencies

Proficiency in Google Suite & Microsoft 365, Videoconference, & technical online skills.
Strong written and verbal communication skills.
Ability to problem-solve and be resourceful.
Foreign language skills a plus.
A proactive person-centered approach.
Experience in working with diverse communities.

Capabilities

Required to work a flexible schedule including weekends, holidays, and evenings.
Ability to sit, stand, walk, bend, stoop, push, pull, lift (up to 25 lbs.).
Desire to perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Comfortable with using public transportation to travel to and from various programs sites.

Licenses

Valid driver’s license with a clean driving record a plus.
Valid housing license or certification if applicable.

Urban Pathways offers a comprehensive benefits package designed to support the well-being and professional growth of our employees.

These benefits include:

Healthcare Coverage: Medical, dental, and vision insurance plans to keep you and your family in good health.
Retirement Savings: A 403(b) plan and a 401(a) with employer annual contribution to help you plan for a secure financial future.
Paid Time Off: Generous paid time off, including vacation, holidays, and personal days.
Professional Development: Opportunities for continuous learning and professional development to enhance your skills and advance your career.
Flexible Work Arrangements: Work-life balance is important to us, and we offer flexible work arrangements to accommodate your needs.
Wellness Programs: Employee wellness programs, including fitness initiatives and mental health support.
Employee Assistance Program (EAP): Confidential counseling and support services for personal or work-related issues.
Employee Recognition: Recognition programs to celebrate and reward outstanding contributions.

Quick Apply

Refine Your Search

customer advocate jobs in bronx, ny

Housing Specialist

Client Liaison

Customer Service Representative

APX Next Customer Success Advocate

Customer Operations Associate

PATIENT NAVIGATOR

Program Assistant

Progyny Care Advocate

Customer Support Associate

Associate Customer Success Management

Administrative Assistant

Customer Success Manager

PEER SPECIALIST

Customer Service Manager, Airport Customer Operations

ELIGIBILITY AND SUPPORT SERVICES COORDINATOR

Usher, Front of House

Helpline Coordinator

Temp Market Week Receptionist

Coordinator - Client Relations Center

Customer Success Manager

I want to receive the latest job alert for customer advocate in bronx, ny

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected