Top 2566 Customer experience leader Jobs in Bronx, Ny

Founding Customer Success Lead
Scout Edu —New York, NY
- $120,000 - $175,000 a year
- Full-time
- 3 years
- Organizational skills
- Senior level
Customer Service Lead - Part-Time
Burlington —Bronx, NY
- $18 an hour
- Part-time
- Ability to walk for extended periods
- Mid-level
- Ability to stand for extended periods
- Paid holidays
- Health insurance
Assistant Store Leader (Operations)
SKIMS —New York, NY
- $42 an hour
- Overtime
- Mid-level
- Training & development
- Guest services
- Paid parental leave
- Health insurance
Quick Apply
9d
Senior Lead Customer Support
Moxie —Brooklyn, NY
- $127,935 - $156,365 a year
- Full-time
- Remote
- Management
- System design
- Senior level
6d
TEAM LEADER
MadRag —Bronx, NY
- $18 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
LEAD SALES ASSOCIATE-PT
Dollar General —Bronx, NY
- $17.50 - $17.75 an hour
- Part-time
- Merchandising
- Mid-level
- High school diploma or GED
- Paid parental leave
- Health insurance
LEAD SALES ASSOCIATE-FT
Dollar General —Bronx, NY
- $17.50 - $17.75 an hour
- Full-time
- Merchandising
- Mid-level
- High school diploma or GED
- Paid parental leave
- Health insurance
Shift Lead
Walgreens —Bronx, NY
- $19 - $22 an hour
- Part-time
- Merchandising
- Maintenance
- English
- Health insurance
- Dental insurance
Executive Engagement Lead
Google —New York, NY
- $152,000 - $222,000 a year
- Full-time
- 6 years
- Office
- Bachelor's degree
Policy and Compliance Lead - USA Remote
Danaher Corporation —New York, NY
- $130,000 - $160,000 a year
- Full-time
- Remote
- HIPAA
- 3 years
- Continuous improvement
- Health insurance
- Dental insurance
Shift Lead - Bronx, NY (Eligible for $3/Hour Premium for Qualifying Shifts)
Lidl —Bronx, NY
- From $20.50 an hour
- Weekends as needed
- 18 years or older
- Ability to lift 50 pounds
- Entry level
- AD&D insurance
- Health insurance
Events Lead
OFFICE OF THE MAYOR —Manhattan, NY
- $80,000 - $90,000 a year
- Multiple hires
- Management
- Customer service
- Mid-level
- Loan forgiveness
12d
Shift Leader
ampm —Bronx, NY
- $20.40 an hour
- Full-time
- High school diploma or GED
- Analysis skills
- Driving
- Health insurance
- Dental insurance
Quick Apply
TEAM LEADER
Primark —Brooklyn, NY
- $27.00 - $28.50 an hour
- Online Application
- Writing skills
- Merchandising
- English
Quick Apply
Lead Guest Experience Associate
Opensity Solutions —New York, NY
- $31 - $36 an hour
- Full-time
- Ability to walk for extended periods
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Shift Leader
Thorntons —Bronx, NY
- $20.40 an hour
- Full-time
- High school diploma or GED
- Analysis skills
- Driving
- Health insurance
- Dental insurance
Quick Apply
Cooperator Call Center Team Lead
Riverbay Corporation —Bronx, NY
- $28.46 an hour
- Full-time
- Pass drug screening
- Mid-level
- 3 years
Quick Apply
Lead, Technology Help Desk
Mploylab —New York, NY
- $140,000 - $160,000 a year
- Full-time
- Mid-level
- Office
- Bachelor's degree
Quick Apply
8d
Shift Leader
Insomnia Cookies —Bronx, NY
- $16.50 - $17.50 an hour
- Part-time
- 18 years or older
- Bakery
- Mentoring
- Employee discount
- Pet insurance
Quick Apply
Business Operations Lead
Prelim —New York, NY
- $240,000 - $260,000 a year
- Full-time
- Remote
- Senior level
- Leadership
- Communication skills
- Dental insurance
- 401(k)

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customer experience leader jobs near bronx, ny

Founding Customer Success Lead

Scout Edu
New York, NY

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Job Details

Full-time
$120,000 - $175,000 a year

Qualifications

Customer records maintenance
Knowledge management
Educational administrative software
Automation
Enterprise software
Triage
In-person customer service
Student information system
3 years
Managing clients in a customer support role
Collaboration with product development teams
Customer engagement
SaaS platforms
Organizational skills
Post-sales relationship building
Customer service knowledge base
Experience with SaaS (as product category for technical sales engineers)
Customer success strategy
Online help documentation
Senior level

Full Job Description

About Scout

Scout is the AI-native operating system for schools.

Our first product, Scout SIS, is a student information system (SIS). At its core, the SIS a database for schools to store student and staff data. Every school has an SIS, but it’s one of the lowest NPS products in the history of software. Legacy players like PowerSchool are multibillion-dollar, rent-extracting companies that squeeze every dollar they can out of schools by locking them into long-term contracts for products that require significant hidden add-on fees to function properly. We’re trying to change that by automating complex back-office workflows across data validation, legal compliance, and government reporting.

We believe that having a highly efficient back-office with access to an interoperable data store will enable school districts to offer the highest quality of instruction to students, and our OS will enable an ecosystem of next-gen edtech software companies to flourish.

Scout is backed by Reach Capital, Rethink Education, Y Combinator, and YC founders including Dan Carroll (Clever), Jinal Jhaveri (SchoolMint), Justin Wenig (Coursedog / Starbridge), Pasha Rayan (Forage / a1base), Will Drevno (Drapr), Kevin Bai & Victor Cardenas (Slash).

About the role

We’re hiring our first Customer Success Lead to help build out Scout’s customer service function. This is a true founding role with direct access to the Co-Founders, where your voice, ideas, and execution will materially shape how Scout grows.

What you’ll do

Maintain relationships with Scout schools, ensuring that they’re getting the service they need to keep their schools running
Respond directly to, and triage, parent, teacher and student reported issues
Keep customers updated on new Scout feature releases
Travel to visit customers in person and ensure they’re satisfied with Scout
Distill common issues and requests across customers, and surface those insights to the product team
Maintain Scout’s knowledge base, and ensure customers can find the help they need quickly
Automate Scout’s customer issue resolution to maintain prompt response times as the company scales
Report directly to the CTO / Co-Founder, with regular access to leadership decisions, strategy discussions, and product direction
Collaborate closely with founders, product, implementation, and sales to turn early wins into long-term reference customers

What we’re looking for

3-5+ years of customer success experience
Experience in enterprise SaaS customer success is strongly preferred
Strong organizational skills
A good product sense
Comfortable operating with ambiguity
Eager to play a part in shaping the CS playbook
Ownership mindset and willingness to wear multiple hats

Bonus Points

Prior experience as an early or first CSM hire
Experience in SIS, EdTech, or compliance-driven software

Apply Now

Refine Your Search

customer experience leader jobs in bronx, ny

Founding Customer Success Lead

Customer Service Lead - Part-Time

Assistant Store Leader (Operations)

Senior Lead Customer Support

TEAM LEADER

LEAD SALES ASSOCIATE-PT

LEAD SALES ASSOCIATE-FT

Shift Lead

Executive Engagement Lead

Policy and Compliance Lead - USA Remote

Shift Lead - Bronx, NY (Eligible for $3/Hour Premium for Qualifying Shifts)

Events Lead

Shift Leader

TEAM LEADER

Lead Guest Experience Associate

Shift Leader

Cooperator Call Center Team Lead

Lead, Technology Help Desk

Shift Leader

Business Operations Lead

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