Top 2802 Customer experience specialist Jobs in Bronx, Ny

Litigation Support eDiscovery Specialist
Federal Defenders of New York —Brooklyn, NY
- $72,737 - $112,513 a year
- Full-time
- Computer Science
- Mid-level
- Office
- Health savings account
- Paid holidays
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Senior Training Specialist - Hybrid
EmblemHealth —New York, NY
- $56,160 - $99,360 a year
- Full-time
- Background check
- Classroom
- Microsoft Outlook
- Health insurance
- Dental insurance
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Intake Specialist – Outreach Department
Interborough Developmental and Consultation Center —Brooklyn, NY
- $29 an hour
- 8 hour shift
- Spanish
- Sales
- Customer service
- Profit sharing
- Loan repayment program
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Payroll Specialist (Construction)
ABC Construction Contracting Inc —Astoria, NY
- $25 - $35 an hour
- 8 hour shift
- Mid-level
- Office
- Accounting
- Health insurance
- Dental insurance
Quick Apply
Retention/Escalations Specialist- Debt Settlement Experience Strongly Preferred
Sunrise Support Services —New York, NY
- From $24 an hour
- Full-time
- CRM software
- Background check
- Spanish
- Paid training
- Commuter assistance
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Scheduling Specialist
Care First —Bronx, NY
- $25 - $28 an hour
- Bilingual
- Applied behavior analysis
- Mid-level
- Opportunities for advancement
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PATIENT EXPERIENCE SPECIALIST
Callen-Lorde Community Health Center —Bronx, NY
- $27.91 - $30.29 an hour
- Full-time
- Master of Social Work
- Microsoft Excel
- Microsoft Outlook
- Commuter assistance
- Disability insurance
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Customer Support Specialist
1stdibs.com —New York, NY
- $24.50 - $27.00 an hour
- Remote
- Spanish
- 1 year
- Communication skills
- Commuter assistance
- Paid parental leave
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Customer Onboarding Specialist - Coffee (Upstate New York)
Nestlé USA —New York, NY
- $90,000 - $115,000 a year
- Weekends as needed
- Merchandising
- Public speaking
- Mid-level
- Health insurance
- 401(k) matching
13d
Patient Access Specialist I
Hospital for Special Surgery —New York, NY
- $32.39 - $36.04 an hour
- Full-time
- Customer service
- Administrative experience
- High school diploma or GED
Facilities Operations Specialist
Daybreak Independent Services, Inc. —Bronx, NY
- $28 - $30 an hour
- Full-time
- Clean driving record
- Customer service
- Mid-level
- 403(b) matching
- Commuter assistance
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Onboarding Specialist
SBH Health System —Bronx, NY
- $50,000 - $60,000 a year
- Full-time
- OSHA
- Pass drug screening
- Mid-level
Quick Apply
2d
Benefit Specialist
TESO LIFE —Flushing, NY
- $28 an hour
- Full-time
- Microsoft Word
- HIPAA
- Mid-level
- Health insurance
- Dental insurance
10d
Client Retention & Resolution Specialist
Upfluence —New York, NY
- $60,000 - $65,000 a year
- Full-time
- Hybrid work
- Marketing
- Mid-level
- Office
- Disability insurance
- Health insurance
Quick Apply
Patient Services Specialist II #Full Time
61st Street Service Corp —New York, NY
- $27.42 - $33.81 an hour
- Full-time
- Mid-level
- 3 years
- Communication skills
- Health insurance
- Paid time off
Quick Apply
Customer Resolution Specialist
AJ Madison —Brooklyn, NY
- $25 - $30 an hour
- Full-time
- Hybrid work
- Research
- Mid-level
- Continuous improvement
Quick Apply
Customer Service Specialist I #Full Time #Remote
61st Street Service Corp —Fort Lee, NJ
- $23.56 - $28.85 an hour
- Full-time
- Remote
- Entry level
- Under 1 year
- Health insurance
- Paid time off
Quick Apply
7d
Customer Experience Specialist
Pilot Fiber —New York, NY
- $65,000 - $90,000 a year
- Full-time
- Hybrid work
- Mid-level
- Experience equivalent to degree accepted
- 2 years
- Health insurance
- Dental insurance
Customer Support Specialist
Baldor Specialty Foods —Bronx, NY
- $20 - $21 an hour
- Extended hours
- Office
- High school diploma or GED
- 1 year
- Commuter assistance
- Paid holidays
Quick Apply
Member Resource Specialist - Call Center and Front Window Services
1199SEIU Family of Funds —New York, NY
- $49,800 - $62,200 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Administrative experience

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Litigation Support eDiscovery Specialist

Federal Defenders of New York
Brooklyn, NY

Quick Apply

Job Details

Full-time
$72,737 - $112,513 a year

Benefits

Health savings account
Paid holidays
Health insurance
Dental insurance
Flexible spending account
Paid time off
Parental leave
Employee assistance program
Vision insurance
403(b)
Life insurance
Retirement plan

Qualifications

Teamwork
Self-direction
Trial preparation
Data permissions
Litigation exhibit preparation assistance
Security system forensics
Litigation discovery assistance
Legal discovery
Master's degree
Digital forensics in law enforcement
Criminal litigation support
Bachelor's degree
Discovery preparation
Attention to detail
Scripting
eDiscovery Certification
Agile
Digital forensics research
Cybersecurity investigations
Metadata
AXIOM
Digital forensics techniques

Full Job Description

Federal Defenders of New York (FDNY) is seeking applicants for a Litigation Support eDiscovery Specialist to join our Information Technology unit, stationed in our Brooklyn office. This is a full-time permanent position that will provide support to all users across our other office locations, including Central Islip, Manhattan, and White Plains.

Our Organization

FDNY is a nonprofit, community defender organization that provides legal representation to indigent persons accused of federal crimes in the Southern and Eastern Districts of New York and in the U.S. Court of Appeals for the Second Circuit. We are not a government agency, and our employees are not government employees. Our mission is straightforward: although we provide our services free of cost, our clients should receive the finest legal representation available at any price. A large part of our caseload involves immigration-related offenses, drugs, fraud, bank robbery, firearms, and internet-related crimes. We are looking for someone who is committed to equal justice and willing to fight vigorously for those accused of committing crimes.

Duties and Responsibilities

As a Litigation Support eDiscovery Specialist, you will be responsible for the collection, processing, and organization of discovery and case data. A strong background working with eDiscovery and experience in developing workflows for complex case files and discovery management is ideal.

Your other duties and responsibilities will include:

· The organization and management of case data, tracking productions, and document review preparation.

· Preparing data for discovery review platforms.

· Helping staff use discovery tools effectively and efficiently, including troubleshooting issues related to case and discovery data.

· Maintaining case documentation and accurate chain of custody.

· Following emerging trends in the eDiscovery field and planning new workflows to improve office process.

· Working with members of the IT and Litigation Support unit to support general needs of all staff and their work, providing desktop support, strong customer service, and communication skills.

Qualifications & Experience

· A bachelor’s or professional degree from an accredited college or university in information technology, legal studies, paralegal studies, criminal justice, computer science, or a related field; or possess the equivalent professional experience.

· Are highly organized, with a minimum of two years of hands-on experience working in a litigation support capacity with a focus on eDiscovery.

· A proactive, solution-oriented self-starter who can organize and administer eDiscovery and litigation support platforms, including user permissions, and workspace setup.

· Familiar with electronically stored information, common discovery file formats, metadata, and load files.

Preferred Qualifications

· Prior experience in legal, investigative or litigation support environments or a related field.

· Additional technical and organizational experience in workflow automations, scripting, database management, and user training.

· Working knowledge of tools such as Relativity, Everlaw, DISCO, Casepoint, Concordance, iPro, Adobe Acrobat, Trial Director, or other similar products.

· Certifications in ACEDS CEDS, Relativity Certified Administrator, RelativityOne Review Pro, Nuix, CompTIA, or other similar vendor-specific credentials are a plus.

Benefits & Salary

The salary for this position starts at $72,737 up to $112,513. This range is consistent with the federal-pay scale guidelines and regulations. The salary is commensurate with the experience of the candidate as based within the range.

FDNY also offers excellent employer benefits, some of which include:

· Paid vacation and sick leave time

· Federal paid holidays

· Health insurance, including medical/dental/vision

· Group Life Insurance

· Flexible Spending Accounts

· Transit Subsidy Program & 403(b) retirement offerings

· Employee Assistance Program

All qualified applicants are encouraged to apply, as FDNY is dedicated to promoting a work environment that supports and respects all employees and applicants without regard to race, color, gender identity, national origin, religion, or disability. Our office is committed to building a workplace that embraces different identities, voices, and worldviews—valuing equity and the richness of varied lived experiences.

Interested Applicants

To apply, interested applicants must electronically submit a single pdf document that includes their cover letter, resume and two references via our application portal [https://www.federaldefendersny.org/litsupport-ediscovery]. All materials should be addressed to James Curtis-Ward, Director of IT, Federal Defenders of New York, 52 Duane St. New York, NY 10007. Phone calls and emails will not be accepted. The priority application deadline is August 7, 2026. Early submission is strongly encouraged.

Hiring Timeline

We value transparency in our hiring process and want applicants to know what to expect. Below are estimates of our key dates:

· Application Deadline: 08/07/2026; Application review will occur on a rolling basis until the role is filled. The receipt of application materials will not be confirmed by FDNY

· Interviews: Interviews will be conducted in-person or virtually via Zoom and/or Microsoft Teams. Please note that only applicants selected for an interview will be contacted.

Job Type: Full-time

Pay: $72,737.00 - $112,513.00 per year

Benefits:

Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Retirement plan
Vision insurance

Ability to Commute:

Brooklyn, NY 11201 (Required)

Ability to Relocate:

Brooklyn, NY 11201: Relocate before starting work (Required)

Willingness to travel:

25% (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer experience specialist jobs in bronx, ny

Litigation Support eDiscovery Specialist

Senior Training Specialist - Hybrid

Intake Specialist – Outreach Department

Payroll Specialist (Construction)

Retention/Escalations Specialist- Debt Settlement Experience Strongly Preferred

Scheduling Specialist

PATIENT EXPERIENCE SPECIALIST

Customer Support Specialist

Customer Onboarding Specialist - Coffee (Upstate New York)

Patient Access Specialist I

Facilities Operations Specialist

Onboarding Specialist

Benefit Specialist

Client Retention & Resolution Specialist

Patient Services Specialist II #Full Time

Customer Resolution Specialist

Customer Service Specialist I #Full Time #Remote

Customer Experience Specialist

Customer Support Specialist

Member Resource Specialist - Call Center and Front Window Services

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