Top 524 Customer service manager Jobs in Bronx, Ny

Experience Center Supervisor
Lutron Electronics Co., Inc —New York, NY
- $85,000 - $120,000 a year
- Full-time
- Hospitality
- Mid-level
- Bachelor's degree
- Dental insurance
- Flexible spending account
Founding Customer Success Lead
Scout Edu —New York, NY
- $120,000 - $175,000 a year
- Full-time
- 3 years
- Organizational skills
- Senior level
Customer Service Manager (Property & Casualty Insurance)
JD Agency —Rego Park, NY
- $70,000 - $90,000 a year
- Full-time
- 5 years
- Office
- Mentoring
- Paid time off
- Opportunities for advancement
Quick Apply
Commercial Lines Client Service Manager (Entertainment)
Gallagher —New York, NY
- $68,500 - $114,500 a year
- 5 years
- Mid-level
- High school diploma or GED
5d
Area Service Manager (Field Service) - Northeast
LG Electronics —New York, NY
- $100,000 - $107,000 a year
- Remote
- 5 years
- Supervising experience
- Bachelor's degree
- Paid parental leave
- Paid holidays
Quick Apply
2d
Customer Service Team Lead
Weill Cornell Medicine —New York, NY
- $32.03 - $35.22 an hour
- Mid-level
- Bachelor's degree
- 2 years
5d
Cooperator Call Center Team Lead
Riverbay Corporation —Bronx, NY
- $28.46 an hour
- Full-time
- Pass drug screening
- Mid-level
- 3 years
Quick Apply
13d
Customer Success Supervisor - Signature - New City, NY
UPS —New York, NY
- $70.26 an hour
- Full-time
- No experience needed
- Mid-level
- 3 years
- Health savings account
- AD&D insurance
2d
Customer Service Supervisor
Agency DEPT OF HEALTH/MENTAL HYGIENE —New York, NY
- $55,105 - $63,371 a year
- Full-time
- High school
- Mid-level
- Office
- Wellness program
- Health insurance
Client Service Manager
Sunstates Security —New York, NY
- $80,000 a year
- Urgently hiring
- Computer literacy
- Mid-level
- Associate's degree
- Health insurance
- Dental insurance
9d
Customer Success Manager
Atera —New York, NY
- $160,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Manager, Quality Assurance
1199SEIU Family of Funds —New York, NY
- $104,500 - $130,600 a year
- Full-time
- Microsoft Excel
- Analysis skills
- Bachelor's degree
9d
Manager, Client Support
GOD S LOVE WE DELIVER —New York, NY
- $70,000 - $75,000 a year
- Full-time
- Mid-level
- Microsoft Office
- 3 years
- Opportunities for advancement
Customer Service Manager, Airport Customer Experience
American Airlines —Newark, NJ
- $51,000 - $86,500 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
6d
Manager, Customer Experience
Pilot Fiber —New York, NY
- $115,000 - $140,000 a year
- Full-time
- Hybrid work
- Recruiting
- Senior level
- Leadership
- Health insurance
- Dental insurance
Manager Duty Customer Experience
JetBlue Airways Corporation —Long Island City, NY
- $83,000 - $125,000 a year
- Pass drug screening
- Mid-level
- High school diploma or GED
- Employee stock purchase plan
- Disability insurance
11d
Customer Service Vendor, Senior Manager
LVMH Perfumes & Cosmetics —New York, NY
- $140,000 - $170,000 a year
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- Senior level
Quick Apply
Quality Analyst, Contact Center
NYC Health + Hospitals —New York, NY
- $47,613 - $65,000 a year
- Online Application
- Mid-level
- Master's degree
- Bachelor's degree
- Commuter assistance
- Paid holidays
Customer Experience Manager
Saks Fifth Avenue —New York, NY
- $94,388 - $117,986 a year
- Weekends as needed
- Bilingual
- Mid-level
- Mentoring
Manager II, Escalation Operations
Pinterest —New York, NY
- $120,321 - $247,718 a year
- Remote
- 3 years
- Master's degree
- Bachelor's degree
10d

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Experience Center Supervisor

Lutron Electronics Co., Inc -
New York, NY

Apply Now

Job Details

Full-time
$85,000 - $120,000 a year

Benefits

Dental insurance
Flexible spending account
Tuition reimbursement
401(k) matching
Life insurance

Qualifications

Customer communication
Bachelor's degree

Full Job Description

Overview:

Are you passionate about creating exceptional customer experiences and driving business growth? Lutron is seeking a dynamic Experience Center Supervisor to lead our Experience Center operations. In this role, you will own the full lifecycle of the Center’s performane driving traffic, supporting sales, managing operations, and delivering unforgettable customer interactions. Apply your organizational and communication skills to manage multiple priorities, leverage customer insights, and create premium experiences that strengthen the Lutron brand and accelerate growth.

Responsibilities:

Drive Activation & Engagement: Partner with sales teams, reps, and dealers to increase Center traffic.
Plan Impactful Events: Execute regional events that strengthen customer relationships and brand awareness.
Expand Market Reach: Identify and engage new customer segments to support growth.
Deliver Exceptional Experiences: Conduct customer meetings and product demonstrations that exceed expectations.
Showcase Technical Expertise: Tailor Lutron solutions to diverse audiences and customer needs.
Support Training Programs: Partner with the LCI team on trainings and specification trips.
Maintain Brand Excellence: Ensure the Experience Center reflects Lutron’s world-class standards.
Manage Operations: Coordinate budgets, facility improvements, and on-site initiatives.
Leverage Customer Insights: Track activities in Salesforce and analyze visitor data.
Communicate Business Results: Report actionable insights and contribute to cross-Center initiatives.
Achieve Performance Goals: Manage multiple priorities and drive measurable business results.

Qualifications:

Bachelor's Degree required with a minimum cumulative GPA of 3.0.
Minimum of 4 years of experience in lighting control, architectural design, lighting design, interior design, or a related industry.
Previous experience in customer engagement, sales support, hospitality, retail, or experience center operations preferred.
Experience using CRM platforms, including Salesforce, preferred.
Authorized to work in the U.S. without current or future sponsorship.
Lutron does not offer work visa sponsorship for this position.

Starting pay: $85,000 to $120,000 per year; Lutron's employee benefits include 401k match, health, dental, and life insurance, paid vacation (amount based on tenure with the company), flexible spending accounts, and tuition reimbursement programs.

Lutron Electronics’ position as the worldwide leader in innovative lighting control and shading solutions has enabled consistent, annual growth. Our company has cultivated a reputation of unsurpassed quality, a broad range of technologies and product offerings, and a strong commitment to servicing our worldwide customers. This has allowed the company to invest in developing new technologies and services, expand our technical capabilities and global presence, and to find and retain the best talent. Build your career with Lutron where you will enjoy competitive compensation and benefits while exploring many options for continued growth and education. Make a difference every day in our dynamic, people-centric, technology-driven organization. For more information, view our website at www.lutron.com.

Lutron Electronics is an Equal Opportunity – Affirmative Action – Employer. We welcome qualified, motivated applicants regardless of race, color, religion, sex, national origin, age, disability, or genetics.

#LEC1

#LI-ES1

Apply Now

Refine Your Search

customer service manager jobs in bronx, ny

Experience Center Supervisor

Founding Customer Success Lead

Customer Service Manager (Property & Casualty Insurance)

Commercial Lines Client Service Manager (Entertainment)

Area Service Manager (Field Service) - Northeast

Customer Service Team Lead

Cooperator Call Center Team Lead

Customer Success Supervisor - Signature - New City, NY

Customer Service Supervisor

Client Service Manager

Customer Success Manager

Manager, Quality Assurance

Manager, Client Support

Customer Service Manager, Airport Customer Experience

Manager, Customer Experience

Manager Duty Customer Experience

Customer Service Vendor, Senior Manager

Quality Analyst, Contact Center

Customer Experience Manager

Manager II, Escalation Operations

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