Top 20584 service associate Jobs in bronx, ny

Compliance & Quality Assurance Associate- OPWDD Programs
Puerto Rican Family Institute, Inc. —New York, NY
- $70,000 a year
- Email
- Background check
- Microsoft Excel
- HIPAA
- Health savings account
- Health insurance
Quick Apply
Body Shop Estimator/Production Manager
Empire State Auto Group Inc. —Bronx, NY
- $85,000 - $140,000 a year
- Full-time
- 18 years or older
- 7 years
- Dealership
- 401(k)
- Paid time off
Quick Apply
Physical Therapy Assistant, Home Care, Westchester
VNS Health —Bronx, NY
- $33.88 - $42.35 an hour
- Bilingual
- Physical & Rehabilitation Medicine
- Driver's License
Physical Therapist Assistant, Home Care, Bronx
VNS Health —Bronx, NY
- $33.88 - $42.35 an hour
- Full-time
- Bilingual
- Computer literacy
- Physical & Rehabilitation Medicine
- Continuing education credits
- Paid holidays
Culinary Nutrition Educator
SBH Health System —Bronx, NY
- $25 - $32 an hour
- Part-time
- Background check
- Spanish
- Culinary experience
Quick Apply
Certified Medical Assistant - (CMA)
61st Street Service Corp —Manhattan, NY
- $24.52 - $33.84 an hour
- Full-time
- OSHA
- BLS Certification
- Outpatient
- Wellness program
- Disability insurance
Admissions Advisor
Monroe University —Bronx, NY
- $50,000 - $65,000 a year
- Full-time
- Background check
- Sales
- Mid-level
Quick Apply
Bilingual Sales Associate $65,000 - $100,000 yearly
Raymour and Flanigan —Bronx, NY
- $17 - $111 an hour
- Weekends as needed
- Spanish
- US work authorization
- Restaurant experience
- Store discount
- Profit sharing
Quick Apply
Proctor
Monroe University —Bronx, NY
- $20 - $25 an hour
- Part-time
- Background check
- Customer service
- Driver's License
Quick Apply
Mentor Advocate
Urban Youth Alliance International, Inc. —Bronx, NY
- $45,000 - $52,000 a year
- Part-time
- Spanish
- Mid-level
- Travel
- Health insurance
- Dental insurance
Quick Apply
Assistant Teacher (Infant Toddler)
CMCS —Bronx, NY
- $17.73 - $21.25 an hour
- Full-time
- Classroom
- Associate's degree
- Child Development Associate Certification
- Health insurance
- Dental insurance
Quick Apply
WALKER PACKAGE DELIVERY (NYC)
InZone Logistics —Manhattan, NY
- From $19 an hour
- Full-time
- Background check
- Pass drug screening
- Driver's License
- Paid training
- COVID-19 protective measures
Youth Specialist
SCO Family of Services —Bronx, NY
- $20 an hour
- Part-time
- CPR Certification
- Adults
- Residential
- Health savings account
- Health insurance
Quick Apply
Part-Time Uniqlo Retail Associate - SOHO
Fast Retailing —New York, NY
- From $16.50 an hour
- Part-time
- 18 years or older
- Merchandising
- High school diploma or GED
- Commuter assistance
- 401(k) matching
Administrative Assistant - Early LIFE
Lutheran Social Services of New York —Bronx, NY
- $33,280 - $36,595 a year
- Full-time
- School experience
- Computer literacy
- Office
Quick Apply
Pharmacy Technician Bilingual
Boca Pharmacy Group —Bronx, NY
- $20 - $30 an hour
- Full-time
- Spanish
- English
- Mid-level
- Health insurance
- Paid time off
Quick Apply
5d
Customer Service Associate I
Family Dollar —Bronx, NY
- $17.00 - $17.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store
- Health insurance
- Dental insurance
Customer Service Associate I
Dollar Tree —Bronx, NY
- $17.00 - $17.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store
- Health insurance
- Dental insurance
Sales Associate - Bay Plaza (Seasonal)
The Children's Place —Bronx, NY
- $17 - $21 an hour
- Part-time
- 18 years or older
- Merchandising
- High school diploma or GED
Sales Associate - The Hub
The Children's Place —Bronx, NY
- $17 - $21 an hour
- Part-time
- 18 years or older
- Merchandising
- High school diploma or GED

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Compliance & Quality Assurance Associate- OPWDD Programs

Puerto Rican Family Institute, Inc. -
New York, NY

Quick Apply

Job Details

Full-time
$70,000 a year

Benefits

Health savings account
Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
Professional development assistance
Life insurance
Referral program

Qualifications

Microsoft Excel
Incident management
Healthcare documentation compliance audits
Quality control audit
Analysis skills
Bachelor's degree
Data management
Attention to detail
Social service program quality assurance
Document quality checks
Quality audits
Clinical confidentiality policies
Critical thinking
Documentation review
Quality assurance within healthcare

Full Job Description

Our Mission

To enhance the functioning and self-sufficiency of diverse marginalized communities and prevent family disintegration. The Puerto Rican Family Institute, Inc. is a non-for-profit, multi-program, family-oriented health and human services agency that provides culturally sensitive services to children, adults, and families in all New York Communities; We also provide services in Puerto Rico.

We are committed to the elimination of racism, the prevention of violence, and all forms of discrimination. PRFI’s commitment to the people and communities we serve to assist with empowering and removing barriers of African Americans, Latinos, and all minorities in New York and Puerto Rico stands firm. No one is denied services for race, language, sexual orientation, religion, or inability to pay. Our diverse staff are here and ready to help everyone that walks through our doors.

About the Role

PRFI is seeking a detail-oriented and mission-driven Compliance & Quality Assurance Associate (CQAA) to join their team. The CQAA supports PRFI’s adherence to New York State Office for People With Developmental Disabilities (OPWDD) regulations, Medicaid requirements, and applicable federal and state laws.

This role focuses on monitoring program compliance, conducting quality assurance reviews, supporting incident management processes, and promoting a culture of continuous quality improvement, person-centered services, and risk reduction across OPWDD-certified programs.

This position plays a key role in ensuring services are delivered safely, ethically, and in accordance with OPWDD, DOH, OMH (as applicable), HIPAA, and agency policy.

Scope of Work and Responsibilities:

· Conduct routine and targeted compliance reviews of OPWDD-certified residential programs.

· Review program documentation for compliance with OPWDD regulations, Medicaid billing requirements, and agency policies.

· Monitor adherence to OPWDD Administrative Memoranda (ADMs), Informational Letters (ILs), and guidance.

· Assist with internal audits, corrective action plans (CAPs), and follow-up monitoring.

· Identify trends, risks, and systemic issues; escalate concerns as appropriate.

· Review incidents reported to the Justice Center and OPWDD’s Incident Management Unit (IMU) for accuracy, timeliness, and regulatory compliance via IRMA.

· Support Incident Review Committee (IRC) processes, including agenda preparation, documentation review, and follow-up tracking.

· Monitor compliance with reporting timelines, notifications, and required safeguards.

· Track and analyze incident trends to support risk mitigation and quality improvement initiatives.

· Conduct internal program chart reviews, service delivery reviews, and program observations to assess quality and regulatory compliance.

· Support Continuous Quality Improvement (CQI) initiatives aligned with OPWDD expectations.

· Assist with the development, review, and revision of agency policies and procedures to ensure alignment with OPWDD regulations and best practices, additionally, monitor implementation of policies and identify gaps between policy and practice.

· Provide compliance-related guidance and technical assistance to program staff and supervisors.

· Support training initiatives related to OPWDD regulations, incident reporting, documentation standards, and quality assurance practices.

· Reinforce staff understanding of person-centered planning, individual rights, and safeguards.

· Assist with preparation for OPWDD surveys, audits, and site visits.

· Support responses to OPWDD findings, plans of correction, and follow-up documentation.

· Maintain organized compliance and QA records for audit readiness.

· Maintain accurate records of reviews, findings, corrective actions, and follow-up activities.

· Prepare reports, summaries, and dashboards for leadership and committees.

· Ensure confidentiality and secure handling of protected health information (PHI).

Required Qualifications

· Bachelor’s degree in Human Services, Social Work, Psychology, Public Health, Healthcare Administration, or a related field.

· Minimum of 1–3 years of experience in compliance, quality assurance, or program oversight within OPWDD or similar regulated human services environments.

· Working knowledge of OPWDD regulations, incident management requirements, and person-centered practices.

· Strong attention to detail and ability to interpret regulations and policies.

· Proficiency with documentation review, audits, and data tracking.

· Strong written and verbal communication skills.

· Ability to maintain confidentiality and exercise sound judgment.

Preferred Qualifications

· Experience with OPWDD IMU, HRC and IRC processes.

· Familiarity with Medicaid compliance, billing documentation, and service authorization.

· Experience supporting OPWDD surveys, conducting internal audits, and investigations.

· Knowledge of HIPAA, NYS Mental Hygiene Law, and related privacy requirements.

· Quality improvement or risk management experience.

Puerto Rican Family Institute stands committed to being an Equal Opportunity Employer and is committed to fostering a diverse, inclusive, and respectful workplace for all.

What We Offer

· Competitive salary & benefits

· Professional development & training opportunities

· Meaningful work that supports individuals with developmental disabilities

· Collaborative team environment

How to Apply: Submit your resume and cover letter via the Indeed portal link and/or e-mail your resume to [email protected].

Job Type: Full-time

Pay: $70,000.00 per year

Benefits:

Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Referral program
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

service associate jobs in bronx, ny

Compliance & Quality Assurance Associate- OPWDD Programs

Body Shop Estimator/Production Manager

Physical Therapy Assistant, Home Care, Westchester

Physical Therapist Assistant, Home Care, Bronx

Culinary Nutrition Educator

Certified Medical Assistant - (CMA)

Admissions Advisor

Bilingual Sales Associate $65,000 - $100,000 yearly

Proctor

Mentor Advocate

Assistant Teacher (Infant Toddler)

WALKER PACKAGE DELIVERY (NYC)

Youth Specialist

Part-Time Uniqlo Retail Associate - SOHO

Administrative Assistant - Early LIFE

Pharmacy Technician Bilingual

Customer Service Associate I

Customer Service Associate I

Sales Associate - Bay Plaza (Seasonal)

Sales Associate - The Hub

I want to receive the latest job alert for service associate in bronx, ny

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