Top 16575 Sr. manager, quality excellence Jobs in Bronx, Ny

Associate Vice President, Education and Member Experience, Health Plans
VNS Health —Manhattan, NY
- $193,600 - $258,200 a year
- Full-time
- Nursing
- Microsoft Excel
- Education
- Continuing education credits
- Paid holidays
13d
PHYSICAL THERAPIST - Home Care - Queens - $10,000 Sign On Bonus
EXTRAORDINARY HOME CARE —Uniondale, NY
- From $110,000 a year
- Full-time
- Physical & Rehabilitation Medicine
- Mid-level
- Children
- Flexible spending account
- Tuition reimbursement
Quick Apply
Chief Physician Assistant Surgical
Montefiore Einstein —Bronx, NY
- $158,400 - $198,000 a year
- Full-time
- Surgery
- BLS Certification
- ACLS Certification
Physiatrist
Doc Care - AMB Medical Services, PC —Ridgewood, NY
- $150 - $200 an hour
- Part-time
- Private practice
- Medicine
- Doctoral degree
Quick Apply
6th Grade Teacher
Hebrew Public —New York, NY
- $66,000 - $100,000 a year
- School experience
- Classroom
- Teaching Certification
- Paid parental leave
- AD&D insurance
Outpatient -Physical Therapist (Up to $25K sign-on available)
Stamford Health —Stamford, CT
- Full-time
- BLS Certification
- Physical & Rehabilitation Medicine
- Outpatient experience
- Free parking
- Health insurance
Quick Apply
Outpatient Supervisor, LCSW
CASES —Bronx, NY
- $75,000 - $85,000 a year
- Full-time
- Spanish
- Licensed Clinical Social Worker
- Adults
- Paid holidays
- Health insurance
Quick Apply
School Speech Language Pathologist
Ivy Rehab for Kids —White Plains, NY
- $74,000 - $90,000 a year
- Full-time
- Mid-level
- Outpatient experience
- Clinic
- Continuing education credits
- Paid parental leave
Quick Apply
3d
Nurse Manager Oncology Clinic
Bronx Care Health Systems —Bronx, NY
- From $140,000 a year
- Full-time
- Background check
- Nursing
- Patient monitoring
- Health insurance
- Dental insurance
Quick Apply
Esthetician, Hartsdale
EWC Growth —Hartsdale, NY
- $17.50 an hour
- Part-time
- Cosmetology License
- Analysis skills
- Mentoring
- Paid training
- Disability insurance
Quick Apply
Labor and Employment Attorney
Tully Rinckey —White Plains, NY
- $120,000 - $200,000 a year
- Full-time
- Mid-level
- In-person
- 2 years
- Health savings account
- Health insurance
Quick Apply
Dean of Curriculum & Instruction
Uncommon New York City Charter Schools —New York, NY
- $87,000 - $130,000 a year
- Full-time
- School experience
- 3 years
- Bachelor's degree
- 403(b) matching
- Health savings account
Quick Apply
Physical Therapist
MOTION PT Group —Rockville Centre, NY
- $85,000 - $112,000 a year
- Full-time
- CPR Certification
- BLS Certification
- Physical & Rehabilitation Medicine
- Loan repayment program
- Health insurance
Board Certified Behavior Analyst (BCBA) - Spanish Speaking
OOS Management Corp. —Yonkers, NY
- $85 - $100 an hour
- Part-time
- Experience working with individuals with developmental disabilities
- Spanish
- Management
- Opportunities for advancement
Quick Apply
Lead Registered Vascular Technologist (RVT) Manager
Vascular Centers of America —New York, NY
- $135,000 - $155,000 a year
- Full-time
- Anatomy knowledge
- 5 years
- Outpatient experience
- Paid holidays
- Health insurance
Quick Apply
13d
Director of Care Management, Nurse Practitioner (PICU Experience Required)
Blythedale Children's Hospital —Valhalla, NY
- $160,000 - $180,000 a year
- Full-time
- Nursing
- Writing skills
- Inpatient
- Health insurance
- Dental insurance
Licensed Practical Nurse (LPN)
Metropolitan Jewish Health System —Brooklyn, NY
- $39.12 an hour
- Part-time
- Nursing
- Nursing home
- BLS Certification
- Health insurance
- Dental insurance
Board Certified Behavior Analyst (BCBA)- Hybrid | Westchester County
Behavioral Milestones —Westchester County, NY
- $80,000 - $95,000 a year
- Full-time
- Hybrid work
- Management
- Heavy lifting
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
10d
Care Manager of Health Home Care - The HUB - Full Time
Sun River Health —Bronx, NY
- $23 - $25 an hour
- Full-time
- Spanish
- Addiction Medicine
- Mid-level
- Wellness program
- Commuter assistance
Quick Apply
Founding Montessori Infant Guide (AMS/AMI Certified)
Confidential —Manhattan, NY
- From $120,000 a year
- Full-time
- Background check
- School experience
- Classroom
- Commuter assistance
- Paid holidays
Quick Apply

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Associate Vice President, Education and Member Experience, Health Plans

VNS Health -
Manhattan, NY

Apply Now

Job Details

Full-time
$193,600 - $258,200 a year
13 days ago

Benefits

Continuing education credits
Internal mobility program
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Leadership training provided
Vision insurance
Opportunities for advancement
Life insurance
Referral program

Qualifications

Curriculum implementation management in an education administration role
Evaluation research
Medicare
Managed care organization experience
CMS
Medicaid health insurance
CMS regulatory compliance
Clinical staff training
Bachelor's degree
Medicare regulations
Customer engagement
Educational program evaluation
Training outcomes evaluation for professional development
Medicaid regulations
Medicaid
Cross-functional collaboration
Cross-functional team management
Adult learning
Adult education
Process program evaluations
Cross-functional communication
Educational content composition projects

Full Job Description

Provides strategic and operational leadership for Health Plan Education & Development and Member Experience. Establishes the vision and strategy for workforce education, competency development, regulatory and compliance education, onboarding, and member experience by integrating learning, service excellence, and continuous improvement into the way Health Plans operate. Leads initiatives that build employee capability, strengthen a member-centric culture, and improve member engagement, satisfaction, quality, and organizational performance. Through cross-functional collaboration, ensures education and workforce development strategies translate into consistent, high-quality experiences across every member touchpoint. Works under general direction.

What We Provide

Referral bonus opportunities
Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays
Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability
Employer-matched retirement saving funds
Personal and financial wellness programs
Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care
Generous tuition reimbursement for qualifying degrees
Opportunities for professional growth and career advancement
Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities

What You Will Do:

Develops and executes the strategic vision for Health Plan Education & Development, ensuring learning initiatives support organizational priorities, regulatory requirements, workforce readiness, and an exceptional member experience.
Oversees the design, implementation, and continuous improvement of Health Plan education programs, including new employee orientation, role-specific education for clinical and non-clinical staff, competency management, continuing education, regulatory training, and member education.
Establishes the strategic direction for Member Experience, developing initiatives that strengthen member engagement, service excellence, satisfaction, retention, and organizational performance.
Collaborates with Clinical Leadership, Operations, Quality, Contact Center, Communications, Marketing, Provider Network/Relations, and Analytics to align education and member experience strategies with organizational priorities.
Ensures all clinical education programs are in accordance with standards of nursing practice, state and federal regulations, and VNS Health policies and procedures.
Assesses education needs, skills, competencies, behaviors, and outcomes required for staff to improve performance, meet strategic objectives, and achieve desired results. Develops plans to address identified needs.
Fosters a culture of continuous learning, accountability, service excellence, and member-centered behaviors that support operational excellence and an exceptional member experience.
Establishes metrics to evaluate education effectiveness, workforce competency, operational performance, member satisfaction, and service quality. Designs methodologies to obtain regular feedback from participants and implements improvements based on that feedback.
Collaborates with Organizational Development in the delivery of leadership training and core orientation.
Applies evidence-based research to identify strategies for improving professional development activities, clinical practice, quality outcomes, and customer satisfaction.
Provides executive leadership for the Education & Development and Member Experience functions, including strategic planning, budget oversight, workforce planning, talent development, and operational performance.
Monitors industry trends, regulatory changes, adult learning methodologies, and member experience best practices to drive innovation and continuous improvement.
Serves as a strategic advisor to senior leadership on education, workforce capability, and member experience strategies that support Health Plan goals and long-term organizational success.
Performs all duties inherent in a senior managerial role, including approving staff training, hiring, promotions, terminations, and salary actions, as well as preparing and ensuring adherence to the department budget.
Participates in special projects and performs other duties as assigned.

Qualifications

Education:

Bachelor's Degree required

Master's Degree in Education, Public Health, Healthcare Administration, Nursing, Social Work, Organizational Development, Public Health or related field required

Work Experience:

Minimum of ten years of progressive leadership experience in learning and development, clinical education, workforce education, or organizational learning within healthcare or managed care. Required
Knowledge of healthcare delivery systems, patient care, and clinical processes. Required
Demonstrated expertise in adult learning, instructional design, competency management, curriculum development, and program evaluation. Required
Strong knowledge of Medicare, Medicaid, Managed Long-Term Care (MLTC), CMS, NYSDOH, NCQA, and applicable healthcare regulations. Required
Demonstrated superior written and verbal communication skills. Required
Demonstrated ability to influence cross-functional teams and improve organizational performance through education and member-centered strategies. Required
Effective oral and written communication and organizational skills. Required
Demonstrated experience leading or partnering on member experience, customer service excellence, member engagement, or service improvement initiatives. Required
Proficiency with personal computers, including Microsoft Word and Excel. Preferred
Excellent interpersonal skills with the ability to collaborate and interact effectively with senior leaders. Required

Pay Range

USD $193,600.00 - USD $258,200.00 /Yr.

About Us

VNS Health has been committed to meeting the needs of New Yorkers for over 130 years. We’re one of the largest nonprofit home- and community-based health care organizations in the country, and today, more than 11,500 team members work together to make a difference in the lives of more than 99,000 patients and members on any given day.

Apply Now

Refine Your Search

sr. manager, quality excellence jobs in bronx, ny

Associate Vice President, Education and Member Experience, Health Plans

PHYSICAL THERAPIST - Home Care - Queens - $10,000 Sign On Bonus

Chief Physician Assistant Surgical

Physiatrist

6th Grade Teacher

Outpatient -Physical Therapist (Up to $25K sign-on available)

Outpatient Supervisor, LCSW

School Speech Language Pathologist

Nurse Manager Oncology Clinic

Esthetician, Hartsdale

Labor and Employment Attorney

Dean of Curriculum & Instruction

Physical Therapist

Board Certified Behavior Analyst (BCBA) - Spanish Speaking

Lead Registered Vascular Technologist (RVT) Manager

Director of Care Management, Nurse Practitioner (PICU Experience Required)

Licensed Practical Nurse (LPN)

Board Certified Behavior Analyst (BCBA)- Hybrid | Westchester County

Care Manager of Health Home Care - The HUB - Full Time

Founding Montessori Infant Guide (AMS/AMI Certified)

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