Top 331 Customer care coordinator Jobs in Bronxville Ny

Private Pay Intake Coordinator
Always Compassionate Home Care —White Plains, NY
- $62,000 - $72,000 a year
- Full-time
- HIPAA
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Scheduling Coordinator - Rye, NY
New York Blood Center Inc —Rye, NY
- $31 an hour
- Full-time
- Microsoft Excel
- Hospital
- Customer service
Care Coordinator - NYC
Atria Health and Research Institute —New York, NY
- $85,000 - $100,000 a year
- Weekends as needed
- 5 years
- Urgent Care
- HIPAA
- Health insurance
- 401(k) 4% Match
Quick Apply
Patient Care Coordinator- Peds
Hospital for Special Surgery —New York, NY
- $26.65 - $40.87 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Ability to lift 50 pounds
Helpline Coordinator
COMMUNITY SERVICE SOCIETY OF NEW YORK —New York, NY
- $75,196 a year
- Full-time
- Hybrid work
- Spanish
- Experience working with individuals with disabilities
- Mid-level
- Commuter assistance
- Health insurance
Quick Apply
Patient Navigator/Front Office Coordinator
Healogics —Mount Vernon, NY
- $20.63 - $25.36 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Surgery
Quick Apply
4d
Patient Care Coordinator - Dr. Matthew Abola
Hospital for Special Surgery —New York, NY
- $26.65 - $40.87 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Ability to lift 50 pounds
Patient Care Coordinator - Dr. Gregory Kazarian
Hospital for Special Surgery —Paramus, NJ
- $26.65 - $40.87 an hour
- Full-time
- Microsoft Excel
- Typing
- Associate's degree
Patient Care Coordinator - Dr. Rodericks
Hospital for Special Surgery —Fresh Meadows, NY
- $26.65 - $40.87 an hour
- Full-time
- Computer literacy
- Mid-level
- High school diploma or GED
Patient Care Coordinator
Specialty1 Partners —White Plains, NY
- $25 - $30 an hour
- Dental office
- Surgery
- High school diploma or GED
- Health savings account
- Disability insurance
Quick Apply
Bilingual English/Russian Home Care Coordinator
Family Home Care of Brooklyn and Queens, Inc. —Brooklyn, NY
- $50,000 - $55,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
7d
Family Sales & Experience Coordinator
Oliver's Nannies —Tarrytown, NY
- $53,000 - $55,000 a year
- Full-time
- Background check
- Clean driving record
- Microsoft Excel
- Paid time off
Quick Apply
9h
Patient Concierge (Mandarin)
Home Healthcare Agency —Flushing, NY
- $20 - $23 an hour
- Full-time
- English
- Research
- Office
- Health insurance
- Dental insurance
Quick Apply
Client Care Coordinator (Bilingual English/Chinese)
Xtreme Care —Brooklyn, NY
- $20 an hour
- Weekends as needed
- English
- Office
- Analysis skills
Quick Apply
8d
Scheduling Coordinator (Russian/English)
Anchor Health Home Care —Brooklyn, NY
- $22 - $25 an hour
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
Patient Experience & Front Desk Coordinator
Montclair Orthodontics —Upper Montclair, NJ
- $24 - $30 an hour
- Full-time
- Background check
- Private practice
- Hospitality
- 401(k)
- Paid time off
Quick Apply
Medical Front Desk Coordinator – Ophthalmology
Andrew M Prince MD —Oradell, NJ
- $21 - $23 an hour
- Full-time
- Private practice
- Spanish
- HIPAA
- Paid holidays
- Health insurance
Quick Apply
7d
Home Care Scheduling Coordinator (Bilingual Chinese required)
True Care —Brooklyn, NY
- $21 - $23 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
7d
Care Coordinator/Front Desk - Scarsdale
SPEAR Physical Therapy —Scarsdale, NY
- $16 - $22 an hour
- Full-time
- Bachelor of Science
- Clinic
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
Office Support Floating Coordinator
Hospital for Special Surgery —Paramus, NJ
- $30.77 - $46.84 an hour
- Full-time
- Inventory management
- 5 years
- Computer literacy
- Travel reimbursement
4d

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Private Pay Intake Coordinator

Always Compassionate Home Care -
White Plains, NY

Quick Apply

Job Details

Full-time
$62,000 - $72,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Customer follow-ups
Case documentation in social services
Customer records maintenance
Community partnership development
Customer communication
Customer relationship building
Client onboarding
HIPAA compliance
Caregiving documentation requirements
Electronic health records (EHR) management
Interviewing clients
Intake
Operations coordination
Service scheduling
HIPAA
Client file management
Care documentation
Lead Conversion
Managing clients in a customer support role
Records management
Healthcare privacy protection
Customer relationship management
Lead Tracking
Working with families
Home healthcare regulations
Managing patient records
Care coordination
Customer service problem-solving
Sales follow-up
Stakeholder relationship building

Full Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Private Pay Intake Coordinator
Pay: $62,000.00 - $72,000.00 per year

Job description:

The Private Pay Intake Coordinator is responsible for managing the intake process for prospective private pay clients and families, from initial inquiry through service initiation. This individual will educate prospective clients on available home care services, assess client needs, coordinate admissions activities, and ensure a seamless transition into care with Always Compassionate Home Care.

The Private Pay Intake Coordinator will serve as a primary point of contact for clients, families, community partners, and internal departments. This role requires strong customer service, relationship-building, and organizational skills to effectively convert inquiries into active cases while ensuring a positive experience throughout the intake process.

This position will work closely with Private Pay leadership, account managers, care coordination, scheduling, clinical teams, and billing departments to ensure all required documentation, service agreements, and operational requirements are completed accurately and efficiently.

Qualifications:

Working knowledge of NYS Home Care operations and private pay services
3-5 years of experience in a home care, private duty, healthcare, or client services environment preferred
Experience with intake coordination, admissions, sales, or customer relationship management preferred
Excellent organizational and time-management skills
Strong communication, interpersonal, and relationship-building skills
Strong customer service background with the ability to work with clients and families during sensitive situations
Ability to assess client needs and provide appropriate service recommendations
Strong attention to detail with problem-solving and decision-making abilities
Ability to manage multiple priorities in a fast-paced environment
Bachelor’s degree preferred

Requirements:

Responds to private pay inquiries from prospective clients, families, and community referral sources
Conducts initial client intake conversations to gather demographic, service, and care-related information
Educates prospective clients and families regarding available home care services, scheduling options, and private pay processes
Coordinates service agreements, required documentation, and client onboarding requirements
Collaborates with scheduling and operations teams to ensure timely placement of caregivers based on client needs
Communicates with clients and families regarding status updates, service timelines, and next steps
Maintains accurate records of inquiries, admissions, client information, and intake activates
Tracks and follows up with prospective clients to support conversion from inquiry to active case
Builds and maintains relationships with community partners, referral sources, and potential private pay clients
Documents and reports changes in client status, service requirements, caregiver assignments, and any concerns impacting service delivery
Works collaboratively with internal teams to ensure a smooth transition from intake to ongoing care management
Maintains confidentiality and compliance with HIPAA regulations and company policies
Ability to use time efficiently while managing competing priorities
Ability to work in a fast-paced environment with strong multitasking abilities
Technically savvy – proficient in the use of smartphones, tablets, laptops, electronic health record systems, and other technology platforms
Exceptional communication skills with demonstrated ability to provide timely follow-up and excellent customer service

Benefits:

401(k)
Health Insurance
Dental/Vision
Aflac
Paid time off

Always Compassionate Home Care provides equal opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or any other non-merit based factors protected federal, state, or local law. All employment related decisions are based solely on relevant criteria including experience and suitability. If you require assistance to fill out this application form or during any phase of the job application process, please notify the person who gave you this form or Always Compassionate Home Care’s Human Resources Department and every reasonable effort will be made to accommodate your needs in a timely manner in accordance with federal, state, and/or local law.

CORPWKD

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Quick Apply

Refine Your Search

customer care coordinator jobs in bronxville ny

Private Pay Intake Coordinator

Scheduling Coordinator - Rye, NY

Care Coordinator - NYC

Patient Care Coordinator- Peds

Helpline Coordinator

Patient Navigator/Front Office Coordinator

Patient Care Coordinator - Dr. Matthew Abola

Patient Care Coordinator - Dr. Gregory Kazarian

Patient Care Coordinator - Dr. Rodericks

Patient Care Coordinator

Bilingual English/Russian Home Care Coordinator

Family Sales & Experience Coordinator

Patient Concierge (Mandarin)

Client Care Coordinator (Bilingual English/Chinese)

Scheduling Coordinator (Russian/English)

Patient Experience & Front Desk Coordinator

Medical Front Desk Coordinator – Ophthalmology

Home Care Scheduling Coordinator (Bilingual Chinese required)

Care Coordinator/Front Desk - Scarsdale

Office Support Floating Coordinator

I want to receive the latest job alert for customer care coordinator in bronxville ny

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