Top 14 Customer success manager Jobs in Brookfield, Ct

Customer Success Account Manager
POWR2 —Bethel, CT
- $85,000 - $95,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
1d
Account Manager
Kaseya Careers —Shelton, CT
- Mid-level
- Analysis skills
- 1 year
Principal Customer Success Manager (817)
Protegrity —Fairfield, CT
- $197,600 - $229,500 a year
- Full-time
- Hybrid work
- Azure
- HIPAA
- Windows
Industrial Key Account Manager (France)
RBC Bearings —Oxford, CT
- Up to 50% travel
- Engineering
- Analysis skills
Account Manager - State Farm Agent Team Member
Wanda Carlson - State Farm Agent —Milford, CT
- $50,000 - $75,000 a year
- Full-time
- Mid-level
- Office
- Leadership
- Paid time off
- Opportunities for advancement
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Account Manager - State Farm Agent Team Member
George Lucciola - State Farm Agent —Yorktown, NY
- $50,000 - $100,000 a year
- Full-time
- Mid-level
- Office
- Leadership
- Tuition reimbursement
- Paid time off
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Account Manager - State Farm Agent Team Member
Colleen Tighe - State Farm Agent —Fairfield, CT
- $50,000 - $75,000 a year
- Full-time
- Spanish
- Mid-level
- Office
- Health insurance
- Paid time off
Quick Apply

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customer success manager jobs near brookfield, ct

Customer Success Account Manager

POWR2 -
Bethel, CT

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Job Details

Full-time
$85,000 - $95,000 a year
1 day ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Professional development assistance
Flexible schedule
Referral program

Qualifications

Customer communication
Teamwork
Account development
Manufacturing
Account management
Time management

Full Job Description

Job Summary

The Customer Success Account Manager serves as the primary point of contact for customers following the receipt of a purchase order. This role owns the post-sale customer experience by coordinating activities across Sales, Engineering, Production, Logistics, Service, Quality, and Finance to ensure projects are delivered successfully, on time, and with a high level of customer satisfaction.

The ideal candidate is highly organized, proactive, customer-focused, and capable of managing multiple projects in a fast-paced manufacturing environment.

Responsibilities·

Serve as the primary point of contact for assigned customer accounts.
Manage customer projects from purchase order through delivery, commissioning, and post-delivery support.
Coordinate activities between Sales, Engineering, Production, Logistics, Service, Quality, and Finance.
Actively cultivate existing accounts to secure purchase orders and grow repeat business.
Provide customers with regular updates regarding project status, production schedules, shipments, and key milestones.
Monitor project timelines, identify risks, and escalate issues as needed.
Process sales orders, maintain customer accounts, and manage ERP/CRM records.
Complete customer onboarding and supplier qualification documentation.
Coordinate Factory Acceptance Tests (FAT), customer training, site visits, and commissioning activities.
Document meeting notes, action items, and follow up to ensure timely completion.
Prepare customer reports, account reviews, and supporting documentation.
Support continuous improvement initiatives that enhance customer satisfaction and operational efficiency.
Build strong customer relationships while identifying opportunities for account growth and long-term success.

Qualifications

Bachelor's degree or equivalent professional experience preferred.
3+ years of experience in Customer Success, Account Management, Project Management, or a related customer-facing role.
Excellent communication and interpersonal skills.
Strong organizational, time management, and problem-solving abilities.
Ability to manage multiple priorities in a fast-paced environment.
Proficiency with Microsoft Office (Excel, Word, Outlook, Teams).
Experience using ERP and CRM systems preferred.
Manufacturing, industrial equipment, renewable energy, or technical product experience is a plus.

Core Competencies

Customer Focus
Relationship Management
Project Coordination
Communication
Organization
Problem Solving
Accountability
Collaboration
Attention to Detail

Success Measures

Success in this role is measured by:

High customer satisfaction
On-time project execution
Effective cross-functional coordination
Accurate ERP/CRM documentation
Timely customer communication
Strong customer retention and account growth

Join us as a Customer Success Account Manager where your enthusiasm fuels success! Your expertise will help shape meaningful client partnerships while advancing your career through continuous learning and impactful work. We’re committed to supporting your growth every step of the way!

Pay: $85,000.00 - $95,000.00 per year

Benefits:

401(k) matching
Dental insurance
Flexible schedule
Health insurance
Paid time off
Professional development assistance
Referral program
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

customer success manager jobs in brookfield, ct

Customer Success Account Manager

Account Manager

Principal Customer Success Manager (817)

Industrial Key Account Manager (France)

Account Manager - State Farm Agent Team Member

Account Manager - State Farm Agent Team Member

Account Manager - State Farm Agent Team Member

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