Top 14 Bilingual call center representative Jobs in Brookfield, Wi

Bilingual Call Center Representative
UW Credit Union —Wauwatosa, WI
- From $20.50 an hour
- Full-time
- Spanish
- English
- US work authorization
- Paid holidays
- Health insurance
Customer Service- Call Center for Medical Bil
Fusion Anesthesia Solutions —Brookfield, WI
- $20 - $23 an hour
- Full-time
- Bilingual
- Communication skills
- Entry level
Quick Apply
Patient Service Representative - Operator
Sixteenth Street Community Health Centers —Milwaukee, WI
- Full-time
- Spanish
- Computer literacy
- English
Quick Apply
Bilingual Inside Sales Representative
Coloplast —New Berlin, WI
- Hybrid work
- Spanish
- Mid-level
- High school diploma or GED
Bilingual Member Services Representative
Trusted Fraternal Life —Milwaukee, WI
- $45,000 - $55,000 a year
- Full-time
- Bilingual
- Spanish
- English
- Free parking
- Disability insurance
Quick Apply

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Bilingual Call Center Representative

UW Credit Union -
Wauwatosa, WI

Apply Now

Job Details

Full-time
From $20.50 an hour

Benefits

Caregiver leave
Paid holidays
Health insurance
Dental insurance
Parental leave
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Spanish
Operating systems
English
Productivity software
Technical Proficiency

Full Job Description

Overview:

Our Call Center (internally known as the Member Solutions Center) is growing, and we’re seeking compassionate, detail-oriented Call Center Specialists to join us. As a Call Center Specialist, you’ll be the foundation of our members’ experience, delivering best-in-class service through inbound calls. Our dedication to our members has earned us a reputation as a leader in the industry. Come launch your career with a robust, supportive and community-driven organization.

UW Credit Union’s commitment to serving our Spanish speaking members, and the community, has resulted in significant need for Spanish-bilingual skills in our Member Solutions Center.

Hours: 8:00am-5:30pm Monday-Friday, with rotating Saturdays (9:00am-1:00pm).

Pay: Starting wage $20.50/hour with potential for higher base wage based on experience. Spanish bilingual candidates will receive a $1.25/hour premium.

Location: Milwaukee, WI (ability to work at home 2 days per week (& Saturdays) based on performance/role progress after training).

This training class is starting on Monday September 21, 2026

Classroom training onsite for the first 12 weeks of employment.
Continuous learning and development opportunities including, but not limited to, transparent dialogs, resources, tools, and technical learning modules.

Responsibilities:

What You'll Do:

Respond to inbound calls from members regarding account inquiries, transactions, and general financial services.
Provide accurate information and resolve issues efficiently while maintaining a high level of professionalism and empathy.
Document member interactions and follow up on unresolved issues to ensure timely resolution.
Educate members on available products, services, and digital tools to enhance their banking experience.
Collaborate with internal teams to escalate complex issues and ensure member needs are met.
Meet performance metrics including call quality, response time, and member satisfaction scores.
Stay informed on financial regulations, product updates, and internal policies to provide compliant and consistent service.

Qualifications:

These skills and experience are essential to your success:

8 months to 1 year of experience in customer service, preferably in a call center environment.
Proficiency with Microsoft Office products.
Familiarity with major web browsers and operating systems.
Ability to learn and navigate complex systems and technologies.
Bilingual fluency in Spanish and English.

Working at UW Credit Union:

Join one of Wisconsin’s premier financial institutions, a National Top Workplace and multi-year recipient of Madison Magazine’s Best Places to Work, Wisconsin State Journal’s Top Workplaces, and Milwaukee Journal Sentinel’s Top Workplaces to receive:

21.5 days of annual time off (accrued per pay period)
2 weeks paid caregiver leave
2.5 weeks paid new child parental leave
2 days paid volunteer time
10 paid holidays (including your birthday!)
401k company match of up to 5%, plus approximately 4% discretionary match
Variable bonus reward
Competitive Medical, Dental, and Vision plans, including domestic partner eligibility
Employee Assistance Program
And more!

All employees must possess valid work authorization to work for UWCU on the date of hire. UWCU does not provide immigration sponsorship or support for employment authorization to include, but not limited to, sponsorship or support for H-1B, F-1 OPT, TN, or other visa category.

Apply Now

Refine Your Search

bilingual call center representative jobs in brookfield, wi

Bilingual Call Center Representative

Customer Service- Call Center for Medical Bil

Patient Service Representative - Operator

Bilingual Inside Sales Representative

Bilingual Member Services Representative

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