Top 52 Customer service manager Jobs in Brookfield, Wi

Scheduling Manager
GardaWorld Security Services U.S. —Wauwatosa, WI
- $60,000 - $67,000 a year
- Weekends as needed
- Management
- Customer service
- Mid-level
- Paid holidays
- Disability insurance
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4d
Customer Experience Excellence Lead
Pentair —Brookfield, WI
- $95,500 - $177,300 a year
- Full-time
- 5 years
- Analysis skills
- Bachelor's degree
- Employee stock purchase plan
- Disability insurance
Quick Apply
6d
Team Lead - Global Solutions Onboarding
U.S. Bank National Association —Brookfield, WI
- $98,175 - $115,500 a year
- Full-time
- 5 years
- Office
- Bachelor's degree
- Paid holidays
- Disability insurance
13d
District Service Manager
Securitas Technology —Milwaukee, WI
- $83,000 - $108,000 a year
- Weekends as needed
- Sales
- Marketing
- Engineering
11d
Client Operations
U.S. Bank National Association —Milwaukee, WI
- $111,605 - $131,300 a year
- Full-time
- Office
- 8 years
- Analysis skills
- Paid holidays
- Disability insurance
1d
Customer Experience Manager
Server Products Inc —Richfield, WI
- Full-time
- 5 years
- Analysis skills
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
Customer Experience Manager
Nassco, Inc. —New Berlin, WI
- Full-time
- Marketing
- Bachelor's degree
- Mentoring
Quick Apply
14d
Customer Care Advocate/Account Manager
Regal Rexnord —Milwaukee, WI
- $49,000 - $55,000 a year
- Online Application
- Remote
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health savings account
- AD&D insurance
6d
Service Desk Support Manager
Trusted Fraternal Life —Milwaukee, WI
- 7 years
- Experience equivalent to degree accepted
- In-person
Quick Apply
Service Manager
Cintas —Franklin, WI
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
- Profit sharing
- AD&D insurance
8d
Customer Operations Manager
Hertz —Milwaukee, WI
- $50,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Bachelor's degree
- Paid parental leave
- Health insurance
Customer Service Supervisor
AssuranceSD —Milwaukee, WI
- Mid-level
- Office
- Analysis skills
- Health savings account
- Paid holidays
Quick Apply
Customer Service Manager
Sendik's Food Market —Brookfield, WI
- Full-time
- 18 years or older
- Mid-level
- Conflict management
Quick Apply
7d
Supervisor of Client Service
Annex Wealth Management LLC —Delafield, WI
- Office
- Mentoring
- Senior level
- Paid parental leave
- Paid holidays
Quick Apply
5d
Customer Service Supervisor
CL&D Graphics LLC —Oconomowoc, WI
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
- Wellness program
- Disability insurance
Customer Service Manager
Steel Craft —Hartford, WI
- Microsoft Excel
- Marketing
- Office
Quick Apply
5d
Private Wealth Specialist Team Lead
First Business Bank —Brookfield, WI
- Full-time
- 5 years
- Office
- Finance
Head of Customer Service - MPP Aftermarket
Metso —Cudahy, WI
- Bachelor's degree
- Travel
- Mentoring
Service Manager
Federal Mfg., LLC —Waukesha, WI
- Full-time
- Microsoft Excel
- Bachelor of Science
- Travel
- Wellness program
- Health insurance
Director of Service Operations - Data Centers
Generac Power Systems Inc —Sussex, WI
- Full-time
- PMP
- Mentoring
- Experience equivalent to degree accepted
- Free parking
- Health insurance
Quick Apply

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Scheduling Manager

GardaWorld Security Services U.S. -
Wauwatosa, WI

Quick Apply

Job Details

Full-time
$60,000 - $67,000 a year
4 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Opportunities for advancement
Life insurance

Qualifications

Management
Service scheduling
Staff scheduling
Regulatory compliance
Employee relationship building
Team scheduling
Compliance with security regulations
High school diploma or GED
Driver's License
Schedule creation
Security

Full Job Description

Job Description:

Be the Difference: Start your Journey as a Scheduling Manager at GardaWorld Security Services!

As the Scheduling Manager in Wauwatosa, Wisconsin, you'll be the vital link between our organization and our customers, ensuring top-tier customer service and representing GardaWorld as the industry's premier provider of contract security services. We're looking for someone who can build personal credibility with both internal and external clients through honesty, consistency, and dependability. Make a significant impact by delivering excellence and fostering strong client relationships. Join us and be a part of something extraordinary!

What’s in it for You

Competitive Salary: $60,000.00 - $67,000.00 / year
Work Site Location: Wauwatosa, WI, with occasional local market travel
Schedule: Monday - Friday 8:00 am - 5:00 pm, with occasional weekends required; must be flexible outside of business hours
Comprehensive Benefits: Medical, dental, and vision insurance plans, 401(k) with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options.
Career Growth: Career growth opportunities at GardaWorld

Your Responsibilities

Supervise daily security services to ensure high standards.
Build and maintain strong relationships with clients and employees, acting as the main point of contact.
Ensure client site schedules are up-to-date.
Participate in recruiting, training, and developing staff.
Oversee a book of business, client relationships, security ambassadors, etc.
Visit and inspect supervisors and security officers to ensure compliance and proficiency.
Maintain thorough knowledge of post specifications, emergency procedures, and client policies.
Assist in developing staffing schedules, budgets, and payroll.
Ensure compliance with all regulations, contracts, and agreements.
Recommend improvements for efficiency and service quality.
Follow progressive discipline for corrective actions.
Perform other duties as assigned.

Your Qualifications:

Authorized to work in the United States
Able to pass an extensive screening process

A high school diploma or equivalent
A minimum of one (2) year of management experience, and 5 years of security experience
Must possess a valid driver's license and maintain a driving record that meets company vehicle and insurance eligibility standards.
Must have scheduling/compliance experience
Availability for duties on an as-needed basis outside standard working hours.
Ability to work independently with minimal supervision.

Your Skills and Competencies:

Ensure high standards of customer service.
Understand and interpret financial reports.
Develop and maintain effective professional relationships.
Problem-solve independently in fast-paced environments.

GardaWorld: Make the World a Safer Place

In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work. This could be more than a job - 26% of our corporate employees started as frontline workers.
GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe, offering a wealth of opportunities to individuals looking to gain experience and develop professionally in a growing industry.

It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.

Quick Apply

Refine Your Search

customer service manager jobs in brookfield, wi

Scheduling Manager

Customer Experience Excellence Lead

Team Lead - Global Solutions Onboarding

District Service Manager

Client Operations

Customer Experience Manager

Customer Experience Manager

Customer Care Advocate/Account Manager

Service Desk Support Manager

Service Manager

Customer Operations Manager

Customer Service Supervisor

Customer Service Manager

Supervisor of Client Service

Customer Service Supervisor

Customer Service Manager

Private Wealth Specialist Team Lead

Head of Customer Service - MPP Aftermarket

Service Manager

Director of Service Operations - Data Centers

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