At MGIC, we take pride in knowing that what we do matters. As pioneers of private mortgage insurance, we help people achieve homeownership sooner - making affordable low-down-payment mortgages a reality. Our efforts have helped more than 14 million people get the keys to their own homes sooner than otherwise possible. Every position is critical to our company's success - from the analytical to the technical; from the innovative to the operational. The customer-facing roles to behind-the-scenes experts, we're all part of one team. We're an organization with a national footprint that's large enough to never lack for a new challenge, but small enough for an opportunity to make an impact and influence decisions. Come make a difference at MGIC.
This position is based in Milwaukee, WI. Hybrid environment 3 days in office, 2 days remote.
PURPOSE
Working independently and in close partnership with business leaders, technology executives, and risk management teams, the Senior Business Analyst is responsible for the design, execution, and continuous improvement of the organization’s Business Continuity (BC), Crisis Management (CM), and Disaster Recovery (DR) programs, as well as the coordination of related activities in partnership with the Enterprise Risk Management program.
As an influential communicator, this role builds alignment across diverse stakeholders, translating complex risk and resilience concepts into clear, actionable outcomes. This role provides subject‑matter expertise and program leadership, ensures alignment with enterprise risk management and regulatory expectations, and helps embed operational resilience practices across the organization. The position requires sound judgment, strong influence skills, and the ability to lead complex initiatives across multiple business and technology domains.
PRIMARY DUTIES AND RESPONSIBILITIES
The following statements describe the general nature of work performed by people assigned to this job, may not be performed by all individuals in this job, and are not a complete list of all job duties required.
Program Leadership & Governance
-
Owns and manages the enterprise Business Continuity and Crisis Management programs, including standards, methodologies, documentation, and governance processes.
-
Establishes multi‑year program roadmaps, annual objectives, and maturity improvement initiatives.
-
Develops and maintains metrics, dashboards, and executive‑level reporting on program readiness, risk exposure, testing outcomes, and remediation progress.
-
Leads responses to regulatory, audit, customer, and internal review requests related to BC, CM, and DR.
-
Identifies gaps, emerging risks, and improvement opportunities, recommending solutions aligned with organizational risk appetite.
Business Continuity & Crisis Management
-
Leads Business Impact Analysis (BIA) activities across business units, ensuring consistency, quality, and alignment with enterprise standards.
-
Partners with senior leaders to define and validate critical processes, recovery strategies, RTOs, RPOs, and resource dependencies.
-
Oversees development, maintenance, and periodic validation of Business Continuity Plans (BCPs).
-
Develops, documents, and maintains emergency response procedures, ensuring clear roles, escalation paths, and decision‑making protocols are defined to support timely and effective response to incidents impacting people, facilities, or operations.
-
Designs and leads crisis management and continuity exercises, including tabletop and simulation activities, at varying levels of complexity.
-
Evaluates exercise and real‑world event results, driving root cause analysis and remediation to strengthen organizational resilience.
Disaster Recovery
-
Serves as the primary business partner to Technology / IS teams for disaster recovery strategy alignment and risk‑based prioritization.
-
Ensures business recovery requirements are appropriately reflected in technology DR plans and architectures.
-
Assists in coordination of enterprise DR testing, including scope definition, execution oversight, results evaluation, and executive communication.
-
Maintains visibility into application and infrastructure recovery capabilities and dependencies, escalating material gaps where appropriate.
Continuous Improvement & Thought Leadership
-
Communicates clearly and professionally with stakeholders across business units and technology teams.
-
Participates in training, certifications, workshops, and exercises to build knowledge of business continuity, crisis management, and operational resilience.
-
Learns and applies organizational policies, standards, and risk management practices.
-
Monitors industry trends, regulatory expectations, and best practices related to operational resilience, business continuity, and crisis management.
-
Recommends enhancements to tools, technologies, and processes supporting BC/CM/DR capabilities.
-
Contributes to broader enterprise risk management and operational risk discussions as a subject‑matter expert.
EXPERIENCE / BACKGROUND
-
5–8+ years of progressively responsible experience in one or more of the following areas:
-
Business Continuity, Crisis Management, Disaster Recovery
-
Business Analysis, Program Management, or Technology Risk
-
Demonstrated experience leading cross functional initiatives with enterprise impact
-
Experience interacting with senior leadership, auditors, and regulators preferred
KEY SKILLS & COMPETENCIES
-
Influential communicator with the ability to gain alignment across diverse stakeholders
-
Advanced analytical, problem‑solving, and critical‑thinking skills
-
Strong program and project leadership capabilities
-
Highly technology‑savvy, with a strong understanding of how enterprise systems, applications, and infrastructure support business operations and recovery strategies
-
Ability to interpret risk, prioritize issues, and exercise independent judgment
-
Strong documentation, governance, and process‑design skills
QUALIFICATIONS
Required Knowledge:
- Deep understanding of Business Continuity, Crisis Management, and Disaster Recovery principles
-
Strong grasp of Business Impact Analysis (BIA) methodologies and recovery strategy development
-
Understanding of how IT architecture and disaster recovery capabilities enable business resilience
-
Knowledge of project and program management lifecycles
Preferred Knowledge:
- Knowledge of MGIC business units, products, and operating model
-
Familiarity with risk management frameworks, regulatory expectations, and audit practices
-
Professional certifications (or progress toward) such as CBCP, MBCP, CRISC, PMP, or similar
FLSA: This position qualifies for the Administrative exemption as the employee is required to exercise discretion and independent judgment in evaluating possible courses of action after considering various possibilities.
DISCLAIMER (Americans with Disabilities Act) - All job responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities
Pay Range:
$87,990.00 - $149,590.00
This range aligns with current market data and reflects our commitment to competitive and equitable compensation. Salary offers are based on factors such as experience, skills, education, and training. The range may vary in certain locations to reflect local market conditions. It is not typical to initiate pay at the top of the range to account for internal equity and allow for future and continued salary growth
Enjoy these benefits from day one:
- Competitive Salary & pay-for-performance bonus
- Financial Benefits (401k with company match, profit sharing, HSA, wellness program)
- On-site Fitness Center and classes (corporate office)
- Paid-time off and paid company holidays
- Business casual dress
For additional information about MGIC and to apply, please visit our website at www.mgic.com/careers.
Note to all recruitment agencies:
MGIC does not accept unsolicited agency resumes. Any unsolicited resumes sent to MGIC, directly or indirectly, will be considered MGIC property. MGIC is not responsible for any agency fees associated with unsolicited resumes. A recruiting agency must have a valid, written and fully executed agency agreement to assist with a requisition.
