At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
The Fraud Systems Test Analyst provides operational and analytical support to fraud strategy, with a primary focus on system testing and issue resolution in partnership with vendors. This role is responsible for performing system testing and analysis, executing procedures and controls on owned systems, and ensuring all activities align with documented standards and established processes. Acting as the primary point of contact for testing activities and test-related issues, the analyst monitors, tracks, and coordinates defect resolution efforts with internal stakeholders and external vendors, ensuring timely validation and closure of identified issues.
The role partners closely with stakeholders, team members, and management to resolve issues, improve processes, maintain strong operational controls, communicate system status, performance, and risks to support the bank’s fraud risk capabilities.
Key Responsibilities:
Develop, maintain, and execute detailed test plans, test cases, and test scripts for fraud platform enhancements, integrations, and vendor-delivered changes.
Perform user acceptance testing (UAT), regression testing, and validation activities to ensure system changes meet business requirements and operational expectations.
Analyze testing results, identify defects or gaps, and partner with technology teams and vendors to investigate and resolve issues.
Support testing and validation activities related to third-party vendor implementations, upgrades, and integrations.
Maintain testing artifacts, test evidence, defect logs, and execution status within approved tracking tools, ensuring complete documentation and traceability of testing activities.
Basic Qualifications
- Bachelor’s degree, or equivalent work experience
- Typically more than three years of experience in testing, business analysis, fraud operations, risk management, technology support, or related disciplines
- Experience creating and executing test plans, test cases, and test scripts
- Ability to manage multiple priorities, projects, and deadlines simultaneously
- Strong analytical, problem-solving, and communication skills
- Proficiency with Microsoft Office applications, including Excel
- Experience working effectively within cross-functional project teams
Preferred Skills/Experience
- Experience within financial services, banking, payments, fraud, risk, or authentication environments.
- Experience supporting fraud platforms such as FICO Falcon, Actimize, Pindrop, or similar decisioning and risk-management solutions.
- Experience conducting User Acceptance Testing (UAT), regression testing, and system validation activities.
- Experience working with third-party vendors to support implementations, issue resolution, testing, and system enhancements.
- Experience documenting test cases, test evidence, defects, and operational procedures.
- Familiarity with Agile delivery methodologies.
- Experience using Jira or similar work management and defect-tracking tools
- Experience with SQL and the ability to query, analyze, and validate data in support of testing activities.
- Experience supporting system integrations, APIs, data feeds, or vendor-hosted applications.
- Knowledge of fraud detection, authentication, risk management, or customer verification technologies.
Location expectations
This role requires working from a U.S. Bank location listed three (3) or more days per week.
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Review our full benefits available by employment status here.
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $75,820.00 - $89,200.00
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.
