Top 148 Bilingual customer service associate Jobs in Brookhaven, Ga

Customer Support Services Specialist - Bilingual
TriNet —Atlanta, GA
- $21.01 - $29.03 an hour
- Full-time
- English
- Mid-level
- Typing
- Employee stock purchase plan
- Disability insurance
Call Center Representative
Serenity Mental Health Centers —Sandy Springs, GA
- $16.50 - $19.50 an hour
- Full-time
- Background check
- Spanish
- Pass drug screening
- Paid training
- Paid holidays
Quick Apply
Contact Center Rep I
ASSOCIATED CREDIT UNION —Peachtree Corners, GA
- $21.75 - $27.19 an hour
- Weekends as needed
- Microsoft Word
- Spanish
- Microsoft Outlook
Quick Apply
Intake Coordinator
CHILDREN'S HEALTHCARE OF ATLANTA CARDIOLOGY —Atlanta, GA
- $22 - $23 an hour
- Full-time
- Hybrid work
- Bilingual
- Background check
- Customer service
- Profit sharing
- Paid training
Quick Apply
Customer Experience Specialist – Bilingual English and Spanish - Atlanta, GA - Onsite
Delta Airlines —Atlanta, GA
- From $22.05 an hour
- 18 years or older
- Spanish
- High school
- Paid parental leave
- Paid holidays
2d
Customer Service Associate Spanish Bilingual
Fiserv —Marietta, GA
- From $22 an hour
- Full-time
- Spanish
- English
- Research
- Paid training
- Paid parental leave
SUPPORT SERVICES WORKER (Customer Service Rep- MCH)
Georgia Department of Public Health —Atlanta, GA
- $20.53 an hour
- Part-time
- Spanish
- HIPAA
- English
- Paid holidays
- Health insurance
13d
Customer Service Representative- Front Desk
Construction Resources —Sandy Springs, GA
- Overtime
- Spanish
- Microsoft Excel
- Microsoft Outlook
- AD&D insurance
- Disability insurance
Quick Apply
6d
Bilingual Customer Service Rep
Primerica —Duluth, GA
- $35,000 - $37,000 a year
- Full-time
- Remote
- Spanish
- Writing skills
- English
- Health savings account
- Disability insurance
Bilingual Customer Service Representative (Remote GA)
Oscar Health —Atlanta, GA
- $20 - $21 an hour
- Google Workspace
- Writing skills
- High school diploma or GED
- Paid parental leave
- Paid holidays
Quick Apply
8d
Customer Service & Store Associate – Beauty Wholesale
Beyou —Doraville, GA
- $15 - $22 an hour
- Full-time
- Computer literacy
- English
- Computer skills
- Employee discount
Quick Apply
3d
Bilingual Customer Success (Mandarin/English) - Inbound Retention Specialist - Remote
Yelp —Atlanta, GA
- $55,000 a year
- Full-time
- Remote
- English
- Mid-level
- 3 years
- Employee stock purchase plan
- Paid holidays
5d
Guest Engagement Specialist
RaceTrac —Atlanta, GA
- Full-time
- Spanish
- Research
- High school diploma or GED
9h
Customer Experience Specialist – Bilingual English and Portuguese - Atlanta, GA - Onsite
Delta Airlines —Atlanta, GA
- From $22.05 an hour
- 18 years or older
- High school
- Computer literacy
- Paid parental leave
- Paid holidays
2d
Pharmacy Tech Support / Call Center Rep (Remote Work from Home)
IQVIA —Atlanta, GA
- $18 an hour
- Full-time
- Remote
- Spanish
- English
- High school diploma or GED
- Work from home
9d
Utility Program Customer Service Representative (Part Time)
Utility Energy Services —Atlanta, GA
- $18 - $22 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Health insurance
- Dental insurance
Quick Apply
9d
Customer Service Representative
Bulington/rex ga —Stockbridge, GA
- $22.20 - $26.74 an hour
- Part-time
- Microsoft Outlook
- Computer literacy
- Office
- Flexible schedule
Quick Apply
Remote Bilingual Customer Service Rep
EchoStar —Marietta, GA
- $15 an hour
- Weekends as needed
- Remote
- Spanish
- Pass drug screening
- English
- Paid training
- Health savings account
1d
Customer Service Professional
The Fireplace Company —Marietta, GA
- $22 - $25 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Customer Service Agent - (Access) - Administrative Services - Remote/Lawrenceville, GA
View Point Health —Lawrenceville, GA
- Full-time
- Remote
- Bilingual
- Computer literacy
- Medical office experience

I want to receive the latest job alert for bilingual customer service associate in brookhaven, ga

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

bilingual customer service associate jobs near brookhaven, ga

Customer Service Representative jobs in Atlanta, GA

Customer Service Representative jobs in Doraville, GA

Customer Service Representative jobs in Marietta, GA

Call Center Representative jobs in Sandy Springs, GA

Customer Experience Specialist jobs in Atlanta, GA

Bilingual Customer Service Associate jobs in Atlanta, GA

Engagement Specialist jobs in Atlanta, GA

Intake Coordinator jobs in Atlanta, GA

Support Worker jobs in Atlanta, GA

Customer Service Representative jobs in Sandy Springs, GA

Call Center Representative jobs in Atlanta, GA

Call Center Representative jobs in Peachtree Corners, GA

Customer Success Specialist jobs in Atlanta, GA

Customer Service Representative jobs in Stockbridge, GA

Customer Service Representative jobs in Lawrenceville, GA

Remote Customer Service jobs in Nashua, NH

Customer Service Representative jobs in Bettendorf, IA

Customer Service Representative jobs in California

Customer Service Representative jobs in Elgin, IL

Hospital Food Service jobs in Cleveland, OH

Customer Support Services Specialist - Bilingual

TriNet -
Atlanta, GA

Apply Now

Job Details

Permanent | Full-time
$21.01 - $29.03 an hour

Benefits

Employee stock purchase plan
Disability insurance
Health insurance
Dental insurance
Paid time off
On-the-job training
Vision insurance

Qualifications

English

Full Job Description

TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance.

TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR.

Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So, if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, nobody’s perfect – and we encourage you to apply. You may just be the right candidate for this or other roles.

A Brief Overview
The role serves as the initial point of entry for customer inquiry resolution (via phone, email, chat, or services cases) on a wide range of human resources related topics. The position ensures the effective delivery of TriNet services in the areas of benefits, payroll, and human resources; resolving service issues, identifying service opportunities, and informing management of key developments that may require escalation to more specialized TriNet resources. The role will provide an incredible client experience in a contact center environment by answering and documenting inbound calls, emails, and chats with an emphasis on first contact resolution of service issues.

What you will do

Provide excellent customer service to TriNet clients and worksite employees in various areas of subject matter expertise; including payroll, benefits and human resources related inquiries.
Works to resolve general, low complexity customer issues and inquiries via phone, email, chat and service cases.
Ensures proper triage, escalation and effective resolution of more complex inquiries to the appropriate subject matter expert
Documents all customer interactions in the CRM system (Salesforce)
Manages open cases in CRM system to resolution in shortest possible timeframe while keeping customers regularly informed of status and anticipated resolution timing.
Responsible for consistently meeting established key performance indicator metrics as defined by management and being accountable to TriNet’s customer retention and customer satisfaction goals.
Strives to deliver first contact resolution
Works with a sense of urgency to provide accurate information in a friendly, professional, and empathetic manner translating to a positive customer experience.
Performs other duties as assigned
Complies with all policies and standards

Education Qualifications

General education, vocational training and/or on-the-job training required

Experience Qualifications

Typically 2+ years Customer Service experience required
Typically 2+ years HR or related payroll and benefits experience preferred

Skills and Abilities

High level of proficiency in Microsoft Office Suite, PeopleSoft and SalesForce
Fluency in English, bilingual required
Knowledge of contact center technologies (Telephony, CRM, Call Monitoring, Workforce Management etc.)
Ability to follow established procedures in a timely, accurate manner.
Ability to maintain confidentiality of corporate data
A demonstrated commitment to high professional ethical standards and a diverse workplace
Excellent verbal and written communication skills.
Minimum typing proficiency of 35 words per minute.
Ability to communicate with employees at all levels of the organization.
Ability to adapt to a fast paced continually changing business and work environment while managing multiple priorities.
Able to gain a substantial understanding of the job quickly and apply knowledge and skills to complete a wide range of tasks.

Travel Requirements
No travel

The preferred location for this role is Atlanta, GA, and the salary range for this location is $21.01 to $29.03. All qualified external applicants will be considered for an in-office role, based in Atlanta. All qualified internal candidates are encouraged to apply and consider relocation to Atlanta and may be considered for remote hire at the company’s discretion. The candidate’s final salary offer will be based on the candidate’s skills, education, work location and experience.

A candidate’s compensation may also include bonuses consistent with TriNet’s corporate bonus plan.

Additionally, subject to applicable eligibility requirements, TriNet offers permanent full-time employees a variety of benefits including medical, dental, and vision plans, life and disability insurance, a 401(K) savings plan, an employee stock purchase plan, eleven (11) Company observed holidays, PTO and a comprehensive leave program. Please click the following link for detailed information about our benefits offerings: https://www.trinet.com/documents/blt5b61a1040aae1904

Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity.

TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact [email protected] to request such an accommodation.

Apply Now

Refine Your Search

bilingual customer service associate jobs in brookhaven, ga

Customer Support Services Specialist - Bilingual

Call Center Representative

Contact Center Rep I

Intake Coordinator

Customer Experience Specialist – Bilingual English and Spanish - Atlanta, GA - Onsite

Customer Service Associate Spanish Bilingual

SUPPORT SERVICES WORKER (Customer Service Rep- MCH)

Customer Service Representative- Front Desk

Bilingual Customer Service Rep

Bilingual Customer Service Representative (Remote GA)

Customer Service & Store Associate – Beauty Wholesale

Bilingual Customer Success (Mandarin/English) - Inbound Retention Specialist - Remote

Guest Engagement Specialist

Customer Experience Specialist – Bilingual English and Portuguese - Atlanta, GA - Onsite

Pharmacy Tech Support / Call Center Rep (Remote Work from Home)

Utility Program Customer Service Representative (Part Time)

Customer Service Representative

Remote Bilingual Customer Service Rep

Customer Service Professional

Customer Service Agent - (Access) - Administrative Services - Remote/Lawrenceville, GA

I want to receive the latest job alert for bilingual customer service associate in brookhaven, ga

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected