Oak View Group:
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
Position Summary:
Dacotah Bank Center is seeking energetic, customer-focused part-time Servers to join our team. As a multi-purpose venue that hosts conventions, conferences, banquets, weddings, trade shows, concerts, and sporting events, our team members play a versatile role in delivering exceptional guest experiences. Depending on the event, this position may serve guests during banquets and catered functions or work in concession stands as a cashier and food service team member. The ideal candidate is adaptable, team-oriented, and thrives in a fast-paced, event-driven environment.
This role will pay an hourly rate of $11.85- $16.00 and is tip eligible.
For Part-Time roles: Benefits: 401(k) savings plan and 401(k) matching.
This position will remain open until October 16, 2026.
Responsibilities:
- Provide exceptional customer service while creating a welcoming and positive guest experience.
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Serve food and beverages at banquets, weddings, conferences, meetings, and other catered events in accordance with service standards.
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Set up, maintain, and break down banquet rooms, buffet stations, beverage stations, and service areas.
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Take food and beverage orders, deliver meals efficiently, and respond promptly to guest requests.
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Ensure tables are properly set, cleared, and reset throughout service.
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Assist with beverage service, including coffee, water, soft drinks, and alcoholic beverages in accordance with applicable laws and company policies.
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Work concession stands as a cashier during arena events as needed, operating the point-of-sale (POS) system accurately and efficiently.
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Prepare and serve concession food items while following established food preparation and presentation standards.
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Process cash, credit card, and mobile payment transactions accurately while maintaining proper cash handling procedures.
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Restock food, beverages, condiments, and supplies throughout events to maintain efficient service.
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Maintain clean, organized, and sanitary work areas in compliance with food safety and health regulations.
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Assist with opening and closing duties for banquet and concession operations.
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Follow responsible alcohol service practices and verify guest identification when required.
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Work collaboratively with culinary, concessions, operations, and event staff to ensure successful event execution.
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Adapt to varying assignments based on event needs, staffing requirements, and business demands.
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Perform other duties and responsibilities as assigned.
Qualifications:
- High School Diploma or G.E.D. preferred.
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Previous experience in banquet service, restaurant service, concessions, food service, or hospitality is preferred.
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Cash handling and point-of-sale (POS) experience is preferred.
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Food Handler Certification and Alcohol Awareness Certification, or the ability to obtain required certifications within established timeframes.
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Excellent customer service and interpersonal communication skills.
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Ability to work in a fast-paced, high-volume, event-driven environment.
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Comfortable working in both banquet service and concession operations as business needs require.
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Ability to work independently while contributing to a team-oriented environment.
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Strong attention to detail and commitment to providing outstanding guest service.
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Must be available to work a flexible schedule, including evenings, weekends, holidays, and extended hours based on event schedules.
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Excellent interpersonal skills & a friendly, positive attitude with co-workers, managers, volunteers & guests.
Strengthened by our Differences. United to Make a Difference:
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer:
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
