Top 39 customer service representative Jobs in brookings sd

Plant Service Order Representative
Brookings Municipal Utilities —Brookings, SD
- $22.34 - $29.79 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
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Front Counter Customer Service Associate
America's Smoke —Brookings, SD
- $14 - $16 an hour
- Part-time
- Guest services
- Communication skills
- Entry level
- On-the-job training
- Employee discount
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11d
Customer Service Associate I
Dollar Tree —Brookings, SD
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store
- Health insurance
- Dental insurance
Customer Service Representative/Graphic Designer
Lakes Area Graphix and Signworx —South Dakota
- $15 - $18 an hour
- Full-time
- Remote
- Customer service
- Mid-level
- Organizational skills
- Dental insurance
- 401(k)
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Store Customer Service Specialist
Sherwin-Williams —Brookings, SD
- From $17.02 an hour
- Part-time
- 18 years or older
- Merchandising
- High school diploma or GED
8d
Client Service Specialist
LFP CONSULTING —Brookings, SD
- Microsoft Outlook
- Computer literacy
- Research
- Health savings account
- Health insurance
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Customer Service Representative - State Farm Agent Team Member
Paul Kruse - State Farm Agent —Brookings, SD
- $35,000 - $55,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
Customer Service
KFC —Brookings, SD
- Heavy lifting
- Customer service
- Ability to lift 50 pounds
- Flexible schedule
Quick Apply
Customer Service Associate I
Family Dollar —Flandreau, SD
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store
- Health insurance
- Dental insurance
Retirement Implementation Specialist
Alerus Financial —United States
- $55,000 - $70,000 a year
- Remote
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply

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Home Care Aide
Cornerstone Caregiving —Brookings, SD
Caregiver appreciation prizes and drawings monthly. In-home and facility shifts available (vary by location). Caregiver referral bonuses (vary by location).
Quick Apply
1d
Tutor
Sylvan Learning Center —Brookings, SD
Bachelor’s Degree: State level teaching certification preferred, but not necessary for instruction. Teach students in a 3:1 student-teacher ratio.
$15 an hour
Quick Apply

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Client Service Advocate (CSA)
Katterhenry Investment Group of NEST Capital —Dublin, OH
Field incoming calls, emails, faxes, and correspondence. We offer a competitive compensation and benefits package including medical, dental, vision, retirement,…
$60,000 - $70,000 a year
Quick Apply
Home Lending Account Specialist I Bilingual English and Spanish Required
JPMorganChase —Columbus, OH
As a Home Lending Account Specialist within the Chase brand, you will be responsible for providing exceptional service by managing incoming calls from customers…
1d

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Plant Service Order Representative

Brookings Municipal Utilities
Brookings, SD

Quick Apply

Job Details

Full-time
$22.34 - $29.79 an hour

Qualifications

Phone communication
Employee relationship building
High school diploma or GED
Typing
Productivity software
Client interaction via phone calls

Full Job Description

Job Title: Plant Service Order Representative

Department: Swiftel

Reports To: Central Office Supervisor

FLSA Status: Nonexempt

Classification: Clerical

Wage Scale Designation: WG-8

General Statement of Duties

Under the direct supervision of the Central Office Supervisor, this position is responsible for performing administrative tasks related to the management and maintenance of telecommunications infrastructure within plant.

Typical Duties and Responsibilities

Assist customers to identify needs and troubleshoot issues related to services offered by Swiftel Communications.
Compile, verify, and accurately input information into customer service databases, ensuring accurate data provisioning, and the strategic coordination of workflow distribution.
Conduct a thorough review of customer records within company-designated software to ensure accurate data and completeness to reduce errors within service provisioning.
Utilize company designated software applications for the generation, distribution, and completion of service orders and trouble tickets and to dispatch operations personnel as needed.
Maintains comprehensive records of facilities and coordinates service transfers and cut-sheet preparation.
Work congruently with other departments to maintain records related to 911 database addressing, local number portability, reassigned number database, battery replacement schedules, and other such records as directed.
Creates reports pertaining to customer service calls, feature sets, and cable plant infrastructure.
Acts as a supplementary support for the customer service and sales teams in the front office, stepping in to ensure seamless service continuity when required.
Performs other duties as assigned.

Minimum Qualifications

To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/or Experience

High School Diploma or G.E.D and experience in a related field.
Knowledge of or ability to learn features and applications of telecommunications products and services offered by Swiftel.
Ability to communicate effectively and work well under pressure.
Ability to deal with multiple projects, objectives, and deadlines.
Must be able to provide professional and friendly interaction with customers.
Proficiency in phone communication, strong organizational skills, accurate keyboarding ability and ability to maintain confidentiality are essential.
Ability to operate office equipment and type 50 WPM accurately.
Must possess or have the ability to become proficient in Microsoft office along with company designated software platforms.
Knowledge of general office practices, procedures, and office equipment.
Ability to review and analyze records and orders.
Excellent communication and interpersonal abilities.
Ability to assess and understand customer needs and provide solutions in a prompt and courteous manner.
Ability to work with coworkers as a supportive team member.

Language Skills

Strong verbal and written communication skills with ability to articulate complex concepts clearly.
Ability to communicate, establish and maintain an effective working relationship with co-workers, vendors, and the public.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.

Frequently required to stand; walk; sit; speak; hear; use hands to handle or feel; and reach with hands and arms.
Occasionally required to climb or balance; stoop, kneel, crouch, or crawl.
Specific vision abilities required by this job include close vision.
Occasionally required to lift and/or move up to 15 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position.

While performing the duties of this position, the employee works in an indoor office environment.
Normal indoor conditions of heat, humidity, and dust.
Position involves regular contact with other employees and members of the public.
The noise level in the work environment is usually minimal.

Typical Performance Requirements

The performance standards described here are representative of those that must be met by an employee performing the essential functions of this position. These are largely based on industry standards for the position.

Employee is expected to meet performance standards communicated by the supervisor.
Employee is required to adhere to the guidelines presented in the Personnel Policy Manual.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing in this job description restricts management’s right to assign or reassign the duties and responsibilities of this job at any time.

05/24/24

Date Approved

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Refine Your Search

customer service representative jobs in brookings sd

Plant Service Order Representative

Front Counter Customer Service Associate

Customer Service Associate I

Customer Service Representative/Graphic Designer

Store Customer Service Specialist

Client Service Specialist

Customer Service Representative - State Farm Agent Team Member

Customer Service

Customer Service Associate I

Retirement Implementation Specialist

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General Statement of Duties

Typical Duties and Responsibilities

Physical Demands

Work Environment

Typical Performance Requirements

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