Top 813 Service manager Jobs in Brookline Ma

Customer Service Manager
Keltron Corp —Rockland, MA
- $80,000 - $90,000 a year
- Full-time
- Microsoft Excel
- Writing skills
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
7d
Pharmacy Manager
Soleo Health Inc —Canton, MA
- $130,000 - $160,000 a year
- Full-time
- Microsoft Outlook
- Patient monitoring
- Patient care
- Health savings account
- Disability insurance
Quick Apply
Service Department Manager
VMA Electric Inc. —Marlborough, MA
- $70,000 - $90,000 a year
- Full-time
- Residential
- 3 years
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
8d
Facilities Manager
Belmont Medical Technologies —Billerica, MA
- $105,000 - $135,000 a year
- Full-time
- 5 years
- Engineering
- Continuous improvement
- Health savings account
- Health insurance
Quick Apply
6d
HVAC Service & Small Projects Manager
Milltown Plumbing —Chelmsford, MA
- $100,000 - $150,000 a year
- Full-time
- Clean driving record
- Public speaking
- Mid-level
- Paid training
- Paid holidays
Quick Apply
Dedicated Meta Technician Expert - Full Time
Channel Partners —Framingham, MA
- $21.50 - $23.00 an hour
- Overtime
- Writing skills
- Merchandising
- High school diploma or GED
- Paid training
- Paid holidays
BAS Service Manager
Kodiak Labor Solutions —Middlesex County, MA
- $130,000 - $170,000 a year
- Full-time
- Management
- Supervising experience
- Mentoring
- Health savings account
- Paid holidays
Quick Apply
Parts Manager
Ballard Truck Center —Tewksbury, MA
- $1,600 - $1,800 a week
- Urgently hiring
- Dealership
- Computer literacy
- Merchandising
Quick Apply
Network Services Manager - Audio Visual, Event Technology
Pinnacle Live —Boston, MA
- Hospitality
- Sales
- Mid-level
- Dental insurance
- Paid time off
Quick Apply
Shift Leader - Housing & Homeless Services
Bay Cove Human Services —Boston, MA
- $26.52 an hour
- Full-time
- Computer literacy
- Writing skills
- Mid-level
Quick Apply
Account Manager - Custodial Services
UG2 LLC —Cambridge, MA
- $65,000 - $75,000 a year
- Inventory management
- Customer service
- 5 years
Quick Apply
Marketing Manager; Home Services Appointment Setting & Lead Conversion
United Home Experts, Inc —Ashland, MA
- $100,000 - $160,000 a year
- Full-time
- Mid-level
- In-person
- Communication skills
- Relocation assistance
- Health insurance
Quick Apply
8d
Customer Service Associate & Deck Manager
Tiburon Swim Academy —Waltham, MA
- From $20 an hour
- Full-time
- Background check
- Customer service
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Reentry Services Case Manager
Old Colony Y —Framingham, MA
- $24.04 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Overnight Service Supervisor
Filta - Melrose, MA - Altamont Ave —Woburn, MA
- $64,000 - $68,000 a year
- Weekends as needed
- Clean driving record
- 5 years
- English
- Opportunities for advancement
Quick Apply
Lead Residential Counselor (Mental Health Services)
Vinfen —Somerville, MA
- $24 an hour
- Full-time
- Bilingual
- Clean driving record
- Computer literacy
- Paid training
- Health insurance
Quick Apply
Case Manager - Housing & Homeless Services
Bay Cove Human Services —Chelsea, MA
- $24.48 an hour
- Full-time
- Spanish
- Writing skills
- Cooking
Quick Apply
1d
Service Manager
Milltown Plumbing —Chelmsford, MA
- $65,000 - $90,000 a year
- Full-time
- Clean driving record
- Public speaking
- Mid-level
- Paid training
- Paid holidays
Quick Apply
Customer Service & Studio Success Manager
Dune Jewelry —Norwood, MA
- $21 - $25 an hour
- Part-time
- Research
- Mid-level
- In-person
- Paid holidays
- 401(k)
Quick Apply
6d
Service Manager - West Bridgewater, MA
C4 Technical Services —West Bridgewater, MA
- $80,000 a year
- 5 years
- Mid-level
- Supervising experience
Quick Apply

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service manager jobs near brookline ma

Customer Service Manager

Keltron Corp
Rockland, MA

Quick Apply

Job Details

Full-time
$80,000 - $90,000 a year
7 days ago

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance

Qualifications

Customer communication
Microsoft Excel
Interpersonal skills
Quality management
High school diploma or GED
Managing clients in a customer support role
Attention to detail
Customer service manager experience
Client services
SAP ERP
SAP Manufacturing

Full Job Description

Customer Service Manager

Position summary:

Primary objective for this role is commitment to excellence and customer satisfaction, including effective and quality management of the Customer Service team.

This position has the primary role in managing incoming calls, administrative and sales-related internal activities for customer contact, order and RMA processing, new quotes, new product requests. Also responsible for communicating with manufacturing team to ensure high customer satisfaction.

Primary Responsibilities:

· Supervise other customer service team members: providing guidance, training, support and direction

· Respond to customer requests for product, pricing, and delivery information, accurately and in a timely fashion.

· Enter customer orders accurately and in a timely fashion.

· Relay customer information and special requests to the appropriate technical, engineering, sales or manufacturing department.

· Coordinate the new product implementation process.

· Ensure thorough e-mail and verbal communication daily any and all customer related issues (Corrective Action/RMA initiation)

· Assist in planning to meet monthly sales numbers.

· Communicate with other departments to provide order updates and material readiness efficiently and accurately to customers.

· Assemble weekly numbers and reports to present to the upper management.

· Additional duties may be required including: coordinating shipping, working with outside vendors for drop shipments, reaching out to customers for overdue invoice payments etc.

Skills:

· Communication- Strong oral and written communication skills.

· Working knowledge of SAP or ERP in manufacturing environments

· Working experience with Salesforce or similar CRM platforms.

· Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate.

· Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

· Time Management - Managing one's own time.

· Supervisory experience leading a small team of customer service/sales professionals.

· Service Orientation - Handles inbound calls and provides callers with product and service information.

Qualities:

· Possess professional appearance and enthusiastic can-do attitude.

· Strong leadership skills and ability to motivate and manage a successful team.

· Ability to multitask, while staying on task and focused.

· Ability to perform in a detail oriented, problem-solving environment.

· Excellent computer skills including knowledge of Microsoft Office applications (Intermediate Level Excel and Power Point) and Salesforce

Excellent interpersonal skills

Strong team player, work ethic and commitment to job.

Ability to work across diverse personalities and agendas at various levels of seniority across organizations to achieve goals.

Experience And Education:

High School Diploma ; Minimum of 3 years previous, successful customer Service experience, preferably in a technical, manufacturing environment.

Benefits: Medical, Vision & Dental Plans; 401K, FSA and HSA options. Company paid Life and LTD and STD insurances.

Pay: $80,000.00 - $90,000.00 per year

Benefits:

401(k)
Dental insurance
Flexible spending account
Health insurance
Paid time off
Vision insurance

Application Question(s):

Do you have experience in the manufacturing industry?

Do you have experience in the fire or medical gauge industry?
Do you have experience with SAP or ERP systems

Experience:

Customer Service Managment: 3 years (Required)

Location:

Rockland, MA 02370 (Required)

Ability to Commute:

Rockland, MA 02370 (Required)

Work Location: In person

Quick Apply

Refine Your Search

service manager jobs in brookline ma

Customer Service Manager

Pharmacy Manager

Service Department Manager

Facilities Manager

HVAC Service & Small Projects Manager

Dedicated Meta Technician Expert - Full Time

BAS Service Manager

Parts Manager

Network Services Manager - Audio Visual, Event Technology

Shift Leader - Housing & Homeless Services

Account Manager - Custodial Services

Marketing Manager; Home Services Appointment Setting & Lead Conversion

Customer Service Associate & Deck Manager

Reentry Services Case Manager

Overnight Service Supervisor

Lead Residential Counselor (Mental Health Services)

Case Manager - Housing & Homeless Services

Service Manager

Customer Service & Studio Success Manager

Service Manager - West Bridgewater, MA

I want to receive the latest job alert for service manager in brookline ma

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