Background on NYCEM:
New York City Emergency Management (NYCEM) coordinates the City’s emergency planning, preparedness, response, and recovery operations. The agency includes planners, responders, logisticians, and support staff working to enhance the City’s ability to manage all hazards.
The Response division is NYCEM's 24/7 operations arm and is responsible for monitoring and responding to incidents across the five boroughs. Response Bureau personnel are the agency's frontline staff for alerting the public and City agencies, initiating on-scene NYCEM response, and providing ongoing coordination during emergencies. Response also supports interagency coordination and planning for special/planned events throughout the city.
Description of Responsibilities:
The Watch Command unit operates 24/7, monitoring citywide radio frequencies; local, national, and international media; and weather forecasts. They function as the central notification point for NYC, transmitting notifications to agencies and Notify NYC messages. Watch Command serves as a dispatch and operations center for the agency, dispatching Citywide Interagency Coordinators, providing requested logistical and coordination support, and providing situational awareness updates to City agencies on ongoing incidents. Within Watch Command, the Public Warning Unit issues Notify NYC messages and Wireless Emergency Alerts to alert the public about emergencies, inclement weather, major disruptions, and other impactful information.
Watch Command is seeking an intern to support the unit’s operational readiness, situational awareness, administrative coordination, and internal project management functions. The intern will assist Watch Command leadership and staff with a range of tasks that support daily operations, incident monitoring, information management, and coordination with internal and external partners. The intern may support work related to active incidents, weather events, planned operations, public warning coordination, special events, and other ongoing Response division priorities.
Responsibilities include:
- Supporting Watch Command leadership with administrative coordination, scheduling, meeting tracking, and follow-up items.
- Assisting with the organization and maintenance of unit files, shared resources, and operational documents.
- Conducting research and assisting with the development of written reports, briefings, summaries, and other operational materials.
- Supporting project management for unit priorities, including tracking timelines, task lists, deliverables, and outstanding action items.
- Assisting with the review, revision, formatting, and organization of Standard Operating Procedures (SOPs), guidance documents, and other internal materials.
- Supporting situational awareness and information management efforts, including tracking relevant updates, organizing incident-related materials, and helping prepare internal summaries as needed.
- Coordinating with Watch Command personnel and other NYCEM units to support daily operations and ongoing projects.
- Providing administrative and operational support during planned operations, special events, activations, or other response-related activities as needed.
- Supporting other tasks as assigned.
Preferred Skills:
- Strong organizational skills and attention to detail.
- Strong written and verbal communication skills.
- Ability to work collaboratively with staff across units and disciplines.
- Ability to support multiple projects and tasks in a fast-moving, dynamic environment.
- Administrative, research, or project coordination experience.
- Experience using Microsoft 365, including Microsoft Teams, Outlook, Word, PowerPoint, and Excel.
- Interest in emergency management, emergency services, public safety, public administration, or related fields.
- Comfort working in an operational environment where priorities may shift quickly.
- Professionalism and discretion when handling sensitive, operational, or interagency information.
The selected candidate will be required to provide a letter confirming matriculation with an accredited college/university. Further letters will be required for each semester (spring, summer, fall) while working at NYCEM.
Apply via NYC Careers. Go to https://cityjobs.nyc.gov/ and search by the Job ID 783482
NOTE: ONLY THOSE CANDIDATES UNDER CONSIDERATION WILL BE CONTACTED. AN EQUAL OPPORTUNITY EMPLOYER. Special accommodations will be provided for people with disabilities.
COLLEGE AIDE (ALL CITY DEPTS) - 10209
For Assignment Level I:
Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school.
For Assignment Level II (Information Technology):
Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school with a specific course of study in information technology, computer science, management information systems, data processing, or closely related field, including or supplemented by 9 semester credits in an acceptable course of study.
For Assignment Level III (Information Technology Fellow):
Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school with a specific course of study in information technology, computer science, management information systems, data processing, or other area relevant to the information technology project(s) assigned, including or supplemented by 9 semester credits in an acceptable course of study. Appointments to this Assignment Level will be made by the Technology Steering Committee through the Department of Information Technology and Telecommunications.
SPECIAL NOTE
Maximum tenure for all Assignment Levels in the title of College Aide is 6 years. No student shall be employed more than half-time in any week in which classes in which the student is enrolled are in session. Students may be employed full-time during their vacation periods.
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
