Top 88 Senior mobile technician Jobs in Brooklyn, Ny

Senior Service Desk Technician
Giorgio Armani —New York, NY
- $75,000 - $85,000 a year
- Full-time
- Spanish
- Computer Science
- Windows
- Disability insurance
- Health insurance
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Mobile Device Technician
DEPARTMENT OF CORRECTION —Queens, NY
- $80,000 - $100,000 a year
- Full-time
- Computer Science
- Office
- Windows
- Loan forgiveness
2d
Help Desk Support Technician I
FORTUNE SOCIETY INC —Long Island City, NY
- $24.73 - $27.48 an hour
- Full-time
- Windows
- High school diploma or GED
- Ability to lift 50 pounds
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Help Desk Support Technician II
FORTUNE SOCIETY INC —Long Island City, NY
- $30.22 - $32.97 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- High school diploma or GED
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Public Health Inspector, Bureau of Food Safety and Community Sanitation
Agency DEPT OF HEALTH/MENTAL HYGIENE —Manhattan, NY
- $53,132 a year
- Full-time
- 5 years
- Mid-level
- Organizational skills
- Wellness program
- Health insurance
IT Support Technician I/II
N Y C District Council Carpenters Welfare Fund —New York, NY
- $72,500 - $75,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Paid time off
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5d
Sr. Auto Glass Installation Technician - Up to $3000 Sign on Bonus!! - Store#77
Auto Glass Now —Belleville, NJ
- $22.50 - $38.60 an hour
- Full-time
- 18 years or older
- Mechanic experience
- Mid-level
- Health savings account
- Paid holidays
Senior Pest Control Technician
Rest Easy Pest Control —Nassau County, NY
- $22 - $40 an hour
- Full-time
- Background check
- Clean driving record
- Mid-level
- Paid training
- Fuel card
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Medical Staff Floor Manager, LVT
ASPCA —New York, NY
- $92,000 - $97,000 a year
- Overtime
- Microsoft Outlook
- English
- High school diploma or GED
- Paid parental leave
- Paid holidays
Senior AV Installation Technician
Diversified —Kenilworth, NJ
- $33.24 - $42.31 an hour
- Overtime
- Hybrid work
- Carpentry
- Construction site
- Customer service
- Commuter assistance
- AD&D insurance
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Industrial Maintenance Technician
Advanced RPO for Cibo Vita —Totowa, NJ
- $25 - $35 an hour
- 8 hour shift
- Spanish
- OSHA
- Ability to walk for extended periods
- Paid holidays
- Health insurance
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13d
Level II Commercial Refrigeration Technician HVAC-R
Easy Ice LLC —Mamaroneck, NY
- $28 - $32 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Mentoring
- Paid holidays
- Health insurance
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Senior Veterinary Assistant
ASPCA —New York, NY
- $25.00 - $26.44 an hour
- 10 hour shift
- Spanish
- English
- Mid-level
- Paid parental leave
- Paid holidays
Animal Hospital, Medical Staff Manager
ASPCA —New York, NY
- $68,000 - $73,000 a year
- Overtime
- English
- High school diploma or GED
- Bachelor's degree
- Paid parental leave
- Paid holidays
IT Help Desk Technician II
Jazz at Lincoln Center —New York, NY
- $33.65 - $38.46 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health insurance
Adoptions Veterinary Assistant
ASPCA —New York, NY
- $24 an hour
- 8 hour shift
- Spanish
- Microsoft Excel
- Patient monitoring
- Paid parental leave
- Paid holidays
IT Support Specialist Hybrid Level 1-2 Part to Full Time
Simiplex Solutions —New Rochelle, NY
- $22.00 - $31.67 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Windows
- Driver's License
- Paid training
- Paid time off
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11d
Sr. Help Desk and Field Support Specialist (80% remote/20% client onsite)
Zbrella, Inc. —New York, NY
- Up to $100,000 a year
- Weekends as needed
- Hybrid work
- Azure
- Computer Science
- Mid-level
- 401(k)
- Paid time off
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6d
Service Specialist, Employee Technology Support
Bloomberg —New York, NY
- $85,000 - $100,000 a year
- Azure
- Computer Science
- Mid-level
- Paid holidays
- Disability insurance
2d
New York Field Service Manager
Eastern Communications —Long Island City, NY
- $85,000 - $120,000 a year
- Full-time
- 5 years
- Data analysis skills
- Mentoring
- Paid holidays
- Health insurance
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senior mobile technician jobs near brooklyn, ny

Senior Service Desk Technician

Giorgio Armani -
New York, NY

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Job Details

Full-time
$75,000 - $85,000 a year

Benefits

Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
Employee discount
Retirement plan

Qualifications

Spanish

Full Job Description

As a Senior Service Desk Technician, you will play a critical role in delivering high-quality IT support across the organization. Serving as the primary escalation point for Tier 2 and Tier 3 support requests, you will troubleshoot and resolve complex hardware, software, and network issues while ensuring a seamless technology experience for end users.

The ideal candidate is a skilled problem solver with strong technical expertise, exceptional customer service skills, and the ability to communicate effectively with both technical and non-technical stakeholders. You are proactive, detail-oriented, and committed to delivering timely and effective solutions.

Key Responsibilities:

Advanced Troubleshooting: Diagnose and resolve complex technical issues related to desktop operating systems, cloud-based applications (e.g., Microsoft 365), and hardware endpoints (Windows, MacOS, and mobile iOS & Android).
Deliver prompt in-person and remote (phone) support to local and remote users and provide occasional white glove service to executives.
Thrives in fast-paced, high-volume environments, delivering high-quality output under tight deadlines
Strong communication and problem-solving skills
Management in Microsoft 365 suite; Intune, Entra, SharePoint, Teams, OneDrive, Defender, Exchange, etc.
Execute the new hire onboarding process, including account creation and termination.
Tier 2/3 Escalation: Act as a technical leader for escalated incidents, guiding junior technicians and resolving tickets that fall outside standard Tier 1 procedures.
Ability to manage multiple tasks while prioritizing work based on business needs and deadlines.
Team Collaboration: Be able to work in a team environment, collaborate and assist networking and retail sales teams with department-wide efforts.
Asset Management & Deployment: Assist with the deployment, maintenance, and inventory tracking of IT hardware and software licenses using PDQ Inventory and PDQ Deploy.
Documentation and reporting: Create, update, and maintain detailed technical documentation, standard operating procedures (SOPs), and end-user guides for the company knowledge base. Utilize ADManager to generate reports for reference and analysis.
Vendor Management: Work closely with third-party vendors and external IT support to resolve escalated technical problems with specialized software and hardware.
Cellular Provider Management: Work with our cellular providers (AT&T, T-Mobile) to manage all mobile service contracts and mobile networks at store locations.
System Monitoring: Monitor IT systems, network performance, and data security, identifying potential problems before they escalate.
Maintain and support Audio/Visual technology, including conference room systems (Poly), and company events.
Support store and warehouse Zebra and RFID printers/scanners, including configuration, setup, and troubleshooting.
Provide level 1 & 2 support for POS systems on an as-needed basis.

Technical Skills:

Proficiency in provisioning and administering user identities and access in Azure AD (MFA), Microsoft 365 suite and on-prem Active Directory.

Familiarity with IT Service Management (ITSM) ticketing systems (e.g., ServiceNow, Zendesk).

Strong understanding of Windows OS, OSI model/layers, network protocols, VPN, and wireless connectivity.

Hardware repair and maintenance, laptops, desktops, all-in-one POS systems.

Basic understanding of Windows Servers and network topology.

Supporting business applications like SAP, Salesforce, Smartsheet, Docusign, and other business applications.
Ability to lift and carry IT equipment up to 50 lbs.

Certifications (Preferred): CompTIA A+, CompTIA Network+, Microsoft 365 Certified, or ITIL Foundations.

Qualifications & Requirements:

Education: Bachelor’s degree in Computer Science, Information Technology, Engineering or a related field (or equivalent hands-on experience).
Experience: 4+ years of experience in an enterprise-level IT service desk or desktop support environment.
Fluent in Spanish, with strong written and verbal communication skills.

The appointed candidate will be offered a salary within the range of $75,000 - $85,000 plus the opportunity to participate on a comprehensive benefits package including: medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks and retirement plans with employer contributions.

Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements. Salaries will be negotiated based on relevant skills and experience.

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Refine Your Search

senior mobile technician jobs in brooklyn, ny

Senior Service Desk Technician

Mobile Device Technician

Help Desk Support Technician I

Help Desk Support Technician II

Public Health Inspector, Bureau of Food Safety and Community Sanitation

IT Support Technician I/II

Sr. Auto Glass Installation Technician - Up to $3000 Sign on Bonus!! - Store#77

Senior Pest Control Technician

Medical Staff Floor Manager, LVT

Senior AV Installation Technician

Industrial Maintenance Technician

Level II Commercial Refrigeration Technician HVAC-R

Senior Veterinary Assistant

Animal Hospital, Medical Staff Manager

IT Help Desk Technician II

Adoptions Veterinary Assistant

IT Support Specialist Hybrid Level 1-2 Part to Full Time

Sr. Help Desk and Field Support Specialist (80% remote/20% client onsite)

Service Specialist, Employee Technology Support

New York Field Service Manager

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