Top 2615 Service representative Jobs in Brooklyn, Ny

Customer Service Representative
Dual Fuel Corp —Mount Vernon, NY
- $66,300 - $75,000 a year
- Full-time
- Sales
- Customer service
- English
- Health insurance
- Dental insurance
Quick Apply
Sales Representative
Wyrko —Brooklyn, NY
- $55,000 - $56,000 a year
- Full-time
- Mid-level
- In-person
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7d
Entry Level Sales Representative
Power Home Remodeling —Brooklyn, NY
- $72,000 - $130,000 a year
- Urgently hiring
- Bachelor of Science
- Bachelor's degree
- Mentoring
- Paid parental leave
- Paid holidays
Quick Apply
7d
Customer Service and Sales Associate
DHairBoutique —Brooklyn, NY
- $18 an hour
- Part-time
- Sales
- Customer service
- English
- Paid time off
- Flexible schedule
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Customer Service Representative (Bengali/English)
Special Touch Home Care —Brooklyn, NY
- $19.50 an hour
- Part-time
- Office
- Administrative experience
- High school diploma or GED
- Health insurance
- Paid time off
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Call Center Representative
Help at Home —Brooklyn, NY
- $22 - $24 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Home Health
- Paid holidays
- Health insurance
4d
Member Service Representative
Municipal Credit Union —Brooklyn, NY
- $20.00 - $36.14 an hour
- Overtime
- Office
- High school diploma or GED
- Mentoring
- Paid holidays
- Disability insurance
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Airline Customer Service Representative in JFK Airport - $21.25/hr + $5.55/hr
Hallmark Aviation Services —John F. Kennedy International Airport, NY
- $21.25 an hour
- Part-time
- 18 years or older
- Computer literacy
- High school diploma or GED
- Paid training
- Health insurance
Patient Service Representative
CityMD —Brooklyn, NY
- $18.25 an hour
- Full-time
- Bilingual
- Computer literacy
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
5d
Call Center Representative
NYCDCC —New York, NY
- $24.72 an hour
- Temporary
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
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11d
Universal Banker- 125th Street
Apple Bank for Savings —New York, NY
- $21.98 - $32.97 an hour
- Extended hours
- Hybrid work
- Microsoft Excel
- Writing skills
- Mid-level
Call Center Representative
Jewish Community Council of Greater Coney Island (JCCGCI) —Brooklyn, NY
- $24 - $26 an hour
- Full-time
- High school
- Word processing
- English
- Paid time off
4d
Customer Service Representative
Cleo —New York, NY
- $25.71 - $30.96 an hour
- Full-time
- Computer literacy
- Office
- Administrative experience
Quick Apply
Guest Service Ambassadors
World Spa —Brooklyn, NY
- $20 - $22 an hour
- 3 years
- Restaurant
- Entry level
Quick Apply
Lifestyle Front Desk Agent
Marriott International, Inc —New York, NY
- $32.85 - $43.81 an hour
- Full-time
- Hotel
- High school diploma or GED
- Front desk
Customer Service Representative
AB Hires and Consulting LLC —Brooklyn, NY
- $25.00 - $27.50 an hour
- Full-time
- Computer literacy
- Mid-level
- Office
Quick Apply
Remote Customer Service/Sales Representative
Agent Alliance —Forest Hills, NY
- $65,000 - $70,000 a year
- Full-time
- Remote
- Entry level
- Paid training
- Health insurance
Quick Apply
Customer Service Representative
MV New York —New York, NY
- $25.25 - $30.41 an hour
- Full-time
- Bilingual
- Microsoft Outlook
- Computer literacy
Quick Apply
2d
Member Services Representative
SVCMC Inc —New York, NY
- $27.47 - $30.22 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Basic math
- Commuter assistance
- Paid holidays
Quick Apply
Telephone Representative II (Provider Relations)
1199SEIU Family of Funds —New York, NY
- $49,940.28 a year
- Full-time
- Research
- Mid-level
- High school diploma or GED
- Vision insurance

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Customer Service Representative

Dual Fuel Corp -
Mount Vernon, NY

Quick Apply

Job Details

Full-time
$66,300 - $75,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance
401(k) matching

Qualifications

Customer communication
Sales
Customer service
English
HVAC
Customer support

Full Job Description

Dual Fuel Company LLC is an integrated energy services provider delivering boiler/burner installations, heating controls, boiler monitoring, and 24/7 emergency service to residential and commercial buildings across the New York City metropolitan area. Our Service division manages more than 400 active service agreements, and our proprietary Axxon platform gives customers real-time visibility into their heating systems. When a building loses heat in January, we are the company that answers — and this role is the voice they hear first.

The Role

This is not a call-center job. You will own the full lifecycle of every service call you touch — from first ring to final report — coordinating customers, property superintendents, and field technicians in real time while keeping NYC boiler compliance paperwork accurate and on schedule. The pace is fast, the stakes are real (heat and hot water for occupied buildings), and the bar is high. We are looking for someone who takes genuine pride in running a tight operation and being the person the team relies on.

Heating season (roughly October through May) is when this role matters most. Call volume rises sharply, no-heat emergencies take priority, and the team counts on steady, focused execution. Extended days may be required during heating season, particularly during emergency events. If you do your best work when it counts, you'll fit right in.

What You'll Own

Customer Service & Call Management

▪ Answer incoming service requests promptly, professionally, and courteously — and own each one through to resolution.

▪ Document customer concerns, service needs, and building details with complete accuracy; enter every service request into the system correctly so jobs run without friction.

▪ Schedule emergency service work directly with customers and property superintendents, triaging urgency and setting clear expectations.

▪ Verify technicians have completed service calls and that recommendations and follow-up actions are documented — nothing falls through the cracks on your watch.

▪ Compile and send detailed job reports upon service completion, and follow up with customers to confirm satisfaction.

▪ Procure equipment quotes from plumbing and heating supply houses and prepare repair estimates for customers.

▪ Review technicians' service notes and add clarity where needed before anything reaches a customer.

▪ Master the Axxon controls platform and confidently support customers who use it.

▪ Review completed service invoices for customer billing.

▪ Create, review, and schedule maintenance services in accordance with customer agreements.

Compliance

▪ Complete and track NYC boiler compliance paperwork with zero tolerance for missed deadlines.

Team Communication

▪ Keep the team continuously updated on job statuses, issues, and resolutions via Slack and internal tools.

▪ Maintain constant, clear communication with field technicians to resolve concerns during service calls in real time.

Who Thrives Here

We hire for ownership, not just experience. The people who succeed at Dual Fuel:

▪ Treat every service call as their responsibility until it is closed — no hand-offs into the void, no "that's not my job."

▪ Stay composed and decisive when five urgent things happen at once.

▪ Sweat the details: clean documentation, accurate data entry, deadlines met without reminders.

▪ Communicate directly and professionally with everyone from building superintendents to field mechanics.

▪ Spot broken processes and fix them instead of working around them.

If you prefer a slower pace, narrowly defined duties, or minimal accountability, this role is not the right fit — and that's okay. We would rather be honest up front.

Qualifications

▪ Proven experience in customer service, dispatch, or operations coordination — ideally in a trades, facilities, or service-business environment.

▪ Excellent verbal and written communication skills.

▪ Exceptional organization and attention to detail; able to manage multiple priorities under pressure.

▪ Proficiency with ERP/field-service systems (BuildOps a strong plus) and Slack.

▪ HVAC, boiler, or building-systems exposure a plus; degree in Mechanical Engineering a plus.

Why Dual Fuel

▪ High-trust, high-accountability team where strong performers are noticed, developed, and promoted.

▪ Real responsibility from day one — you run your desk; we don't micromanage people who deliver.

▪ Modern tools (BuildOps, Slack, Axxon) and a company that invests in doing service the right way.

▪ Stable, growing 100+ person company with a 400+ agreement service base and decades of NYC-metro relationships.

Job Type: Full-time

Pay: $66,300.00 - $75,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Parental leave
Vision insurance

Experience:

HVAC office: 2 years (Required)

Language:

English (Required)

Work Location: In person

Quick Apply

Refine Your Search

service representative jobs in brooklyn, ny

Customer Service Representative

Sales Representative

Entry Level Sales Representative

Customer Service and Sales Associate

Customer Service Representative (Bengali/English)

Call Center Representative

Member Service Representative

Airline Customer Service Representative in JFK Airport - $21.25/hr + $5.55/hr

Patient Service Representative

Call Center Representative

Universal Banker- 125th Street

Call Center Representative

Customer Service Representative

Guest Service Ambassadors

Lifestyle Front Desk Agent

Customer Service Representative

Remote Customer Service/Sales Representative

Customer Service Representative

Member Services Representative

Telephone Representative II (Provider Relations)

I want to receive the latest job alert for service representative in brooklyn, ny

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