Top 23 Banking specialist Jobs in Brooklyn, Oh

Business Banking Contact Center Specialist II
KeyBank —Brooklyn, OH
- $19 - $21 an hour
- Full-time
- Remote
- Mid-level
- High school diploma or GED
- Associate's degree
Quick Apply
12d
Business Banking Contact Center Specialist II
KeyBank National Association —Brooklyn, OH
- $18.75 - $25.00 an hour
- Full-time
- Hybrid work
- Writing skills
- Mid-level
- High school diploma or GED
Consumer Loan Professional
Mariner Finance —Fairlawn, OH
- $18 - $23 an hour
- Full-time
- Office
- High school diploma or GED
- Presentation skills
- Paid holidays
- Health insurance
Quick Apply
3d
Construction Admin Specialist (Entry Level)
UNION HOME MORTGAGE CORP —Strongsville, OH
- Microsoft Excel
- Microsoft Outlook
- Customer service
Quick Apply
CLC Closing & Booking Specialist
KeyBank National Association —Brooklyn, OH
- $18.75 - $25.00 an hour
- Full-time
- Hybrid work
- Oracle
- Research
- Mid-level
5d
Mortgage Servicing Specialist
OC Federal Credit Union —Cleveland, OH
- $18 - $24 an hour
- Full-time
- Microsoft Word
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
5d
Commercial Relationship Service Specialist II
Huntington Bank —Cleveland, OH
- $27.40 - $54.33 an hour
- Full-time
- Sales
- Research
- Mid-level
- Wellness program
- Paid holidays
Consumer Lending Sales Specialist - Full Time
Advance America —Maple Heights, OH
- Overtime
- 18 years or older
- Spanish
- Office
- Paid parental leave
- Paid holidays
12d
Post Closing CEMA/COOP Specialist
CrossCountry Mortgage, LLC —Cleveland, OH
- Full-time
- Customer service
- Research
- Mid-level
- Wellness program
- Disability insurance
12d
Final Documents Specialist
CrossCountry Mortgage, LLC —Cleveland, OH
- Full-time
- Microsoft Word
- Microsoft Excel
- Mid-level
- Wellness program
- Disability insurance
Home Lending Specialist
Fifth Third Bank —Cleveland, OH
- Full-time
- Office
- Communication skills
- Entry level
Loan Sales Specialist
OneMain Financial —Maple Heights, OH
- $17 - $20 an hour
- Extended hours
- Office
- High school diploma or GED
- Entry level
- Employee stock purchase plan
- Paid holidays
7d
Treasury Management Specialist
Huntington Bank —Westlake, OH
- Full-time
- Office
- Finance
- Bachelor's degree
13d
Treasury Management Specialist Sr - CRE
Huntington Bank —Cleveland, OH
- $70,000 - $140,000 a year
- Full-time
- Microsoft Excel
- Research
- Office
- Wellness program
- Paid holidays
CRA Loan Specialist
Fifth Third Bank —Euclid, OH
- Full-time
- Computer literacy
- Mid-level
- Office
Mortgage Processing Specialist
Civista Bank —Akron, OH
- Full-time
- Mid-level
- Office
- 2 years
Quick Apply
Loan Operations Servicing Specialist
Community Savings —North Olmsted, OH
- Spanish
- Basic math
- Mid-level
Quick Apply
Sr. Consumer Loan Specialist - Sales Customer Service
Republic Finance, LLC —Avon Lake, OH
- $36,000 a year
- Full-time
- Pass drug screening
- Mid-level
- Office
- Paid holidays
- Disability insurance
7d
Back Office Commercial Banking Specialist
KeyBank National Association —Brooklyn, OH
- $18.75 - $25.00 an hour
- Urgently hiring
- Hybrid work
- Research
- Mid-level
- Office
Commercial Lending Document Preparation Senior Specialist
KeyBank National Association —Brooklyn, OH
- $20.67 - $31.25 an hour
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years

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banking specialist jobs near brooklyn, oh

Business Banking Contact Center Specialist II

KeyBank -
Brooklyn, OH

Quick Apply

Job Details

Full-time
$19 - $21 an hour
12 days ago

Qualifications

High school diploma or GED

Full Job Description

Location: 4910 Tiedeman Road, Brooklyn, OH

Start Date: October 5

Training Schedule: Monday through Friday, 8:00 AM to 5:00 PM EST

Work Schedule After Training:

This is a full-time position requiring availability Monday through Saturday, with every other Saturday required. Shifts may vary between 10:00 AM and 9:00 PM EST.

The role begins with four months of on-site training to ensure you have the tools, knowledge, and support needed for success. After successfully completing all training, coaching, and development requirements, the position will transition to fully remote.

About the Role:

Are you someone who enjoys helping others, solving problems, and learning new technology? We're looking for a customer-focused Inbound Customer Service Specialist to support our business banking clients with their questions, service needs, and online banking experiences.

In this role, you'll be the first point of contact for our clients, helping them navigate banking products, digital tools, and technical issues while delivering an exceptional customer experience. Every interaction is an opportunity to build trust, strengthen relationships, and make a positive impact on our clients' businesses.

What You'll Do:

Deliver outstanding service through inbound phone and chat interactions with professionalism, empathy, and efficiency.
Build strong client relationships by actively listening, understanding needs, and providing accurate solutions.
Guide clients through product features, service options, and digital banking tools that help simplify their day-to-day operations.
Provide first-level technical support for online banking platforms, including:
- System navigation assistance.
- Enrollment support.
- Connectivity troubleshooting.
- Browser-related issues.
Explain technical concepts in a way that is easy for clients to understand.
Use critical thinking and problem-solving skills to resolve client concerns, particularly those involving online banking, mobile devices, computers, and operating systems.
Partner with internal teams to ensure complex issues are resolved efficiently and clients receive timely follow-up.
Accurately document client interactions and resolutions within company systems while meeting compliance and service standards.
Stay informed on updates to products, services, systems, and regulatory requirements.
Support a collaborative team environment by sharing knowledge, assisting colleagues, and contributing to team success.
Perform additional responsibilities as needed.
Follow all KeyBank policies and procedures while maintaining the highest standards of professionalism and integrity.

What We're Looking For:

Education:

High school diploma or equivalent required.
Associate's or Bachelor's degree preferred.

Experience:

Minimum of 2 years of experience in customer service, technical support, financial services, or a related field
Proven ability to troubleshoot problems and successfully resolve customer concerns
Experience working in a fast-paced, high-volume environment where balancing quality and efficiency is essential

Skills for Success:

Customer Focus: You enjoy helping people and can build rapport quickly through phone, chat, and written communication.
Technical Troubleshooting: You are comfortable learning new systems and can help clients resolve technical issues while clearly explaining next steps.
Problem Solving: You can evaluate situations, identify root causes, and determine effective solutions while maintaining a positive client experience.
Multi-System Navigation: You can confidently work across multiple applications, websites, browsers, and internal systems at the same time.
Adaptability: You remain patient, flexible, and empathetic while managing changing priorities and diverse client needs.
Curiosity and Continuous Learning: You enjoy learning new technology and are motivated to expand your knowledge and skills.
Communication Excellence: You communicate clearly, professionally, and confidently, ensuring clients feel informed and supported throughout every interaction.
Script Adherence: You understand the importance of following established processes and scripts to deliver consistent, compliant service.
Relationship Building and Storytelling: You know how to create meaningful conversations that build trust, influence positive outcomes, and strengthen client relationships.

Physical Requirements

This position requires:

Prolonged periods of sitting.
Frequent use of a computer and telephone.
In-person and virtual communication with clients and team members.
Occasional lifting, pushing, or pulling of items such as backpacks and laptop bags weighing up to 10 pounds.

Why Join Us?

You'll have the opportunity to build valuable technical and customer service skills while supporting business clients who depend on our solutions every day. If you're naturally curious, enjoy solving problems, and want to be part of a collaborative team that values relationship-building and exceptional service, we'd love to hear from you.

Quick Apply

Refine Your Search

banking specialist jobs in brooklyn, oh

Business Banking Contact Center Specialist II

Business Banking Contact Center Specialist II

Consumer Loan Professional

Construction Admin Specialist (Entry Level)

CLC Closing & Booking Specialist

Mortgage Servicing Specialist

Commercial Relationship Service Specialist II

Consumer Lending Sales Specialist - Full Time

Post Closing CEMA/COOP Specialist

Final Documents Specialist

Home Lending Specialist

Loan Sales Specialist

Treasury Management Specialist

Treasury Management Specialist Sr - CRE

CRA Loan Specialist

Mortgage Processing Specialist

Loan Operations Servicing Specialist

Sr. Consumer Loan Specialist - Sales Customer Service

Back Office Commercial Banking Specialist

Commercial Lending Document Preparation Senior Specialist

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