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Service Coordinator II - Carnegie Tower at Fairfax

National Church Residences -
Cleveland, OH

Quick Apply

Job Details

Full-time
10 days ago

Benefits

Health savings account
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Parental leave
Employee assistance program
Vision insurance
Retirement plan
Pet insurance

Qualifications

Customer communication
Employee relationship building

Full Job Description

Job Description:

Competitive Pay – Awesome Benefits!

Work Type: Full Time– 40 hours per week

Schedule: Monday thru Friday

Carnegie Tower at Fairfax - 171 units located at 8920 Carnegie Ave. in Cleveland, Ohio is a senior apartment community with a team of property management professionals that are unmatched in the area!

National Church Residences is the nation’s largest provider of affordable senior housing and health care services.

We are seeking Service Coordinators who will share our vision to advance better living and care for seniors!

Key Responsibilities

Demonstrates ability to advocate, organize, problem-solve, and provide results for the residents served
Assume responsibility for coordinating programs and activities for residents
Serve as a liaison to community agencies, network with community service providers, and seek out new services available to residents. Identify low-cost service providers and/or negotiate discounts.
Engage all residents in the building(s) to identify areas of need and make referrals to community agencies when necessary
Develop a Resource Directory that includes a listing of state and/or local service providers
Sponsor educational events that include subjects relating to health care, agency support, life skills and referral sources.
Provide quality customer service to all residents, addressing concerns and assisting with basic needs
Assist residents in acquiring and utilizing desired community services such as housekeeping, meals, transportation, personal services, financial assistance, day care counseling
Monitor, document, and relay any feedback or concerns from residents and their families
Manage relationships, both internally and externally exercising appropriate communication and interpersonal skills

Qualifications

Education: Bachelor’s degree in social work or a related field preferred.

Experience:

Two or more years of experience delivering social services to elderly and/or family populations preferred.
Working knowledge of supportive services and local community resources.
Demonstrated ability to advocate, organize, problem-solve, and deliver measurable results for residents.

In return, National Church Residences offers an excellent total reward package that includes:

Medical & Rx – 3 plan options to fit your budget; choose from coverage offered through a Nationwide network for you and your family
- Complimented with a Healthcare Flexible Spending Account or Employer funded Health Savings Account
- Includes Fertility & Family Building Support, Weight Management, and Chronic Condition Support
- Parental Leave paid at 100% for four weeks
- Coverage begins first of the month following your date of hire!
Dental & Vision coverage for you and your family with Nationwide providers
Company provided Life & ADD insurance and Disability coverage
Voluntary benefits such as Life & ADD for you and your family, Accident Insurance, Hospital Indemnity, Critical Illness, and Pet Coverage
Flexible Spending Accounts for Dependent Care (with company match) and Transportation & Parking
Well-being Programs including an enhanced EAP with mental health and work-life support, tobacco cessation, and Well-Being Your Way which offers up to $1000/year in rewards & reimbursements!
3-4-5 Retirement Program offering immediate company funding at 3%, increasing up to 5% over time and an additional company match up to 5% when you contribute your own funds!
Reimbursement for Tuition expenses
Paid Time Off (PTO) and 9 paid Holidays

Programs vary depending on Full Time, Part Time or Contingent Status #jointhemission2

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.

Quick Apply

Refine Your Search

customer advocate jobs in brooklyn heights oh

Service Coordinator II - Carnegie Tower at Fairfax

Placement Specialist

Admissions Coordinator

Customer Experience Advocate I

Direct Service Professional (DSP) - Day Services

Customer Advocate

Youth Services Associate

Guest Service Agent - Full-time

Community Health Specialist-FQHC School Health Admin

Front Office - Guest Service Agent - FT

Team Lead, Patient Access

Community Health Worker - Cleveland, Ohio

Insurance Customer Service

Customer Service Representative

Patient Financial Advocate- Florida

Cafe Associate

IT Support Service Representative

Baker and Packager Associate

Post Hospital Liaison; Integrated Care;330

Attendance Support Specialist

I want to receive the latest job alert for customer advocate in brooklyn heights oh

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