Top 915 Workforce analyst Jobs in Brooklyn Ny

Workforce Scheduling Analyst II
Centene —New York, NY
- $27.02 - $48.55 an hour
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- US work authorization
- Paid holidays
- Health insurance
Sr. Analyst, Workforce Management
Richemont —New York, NY
- $90,000 - $105,000 a year
- Full-time
- SQL
- Analysis skills
- Continuous improvement
- Health insurance
- Dental insurance
6d
Workforce Productivity Analyst
ABM Industries —New York, NY
- $80,000 - $100,000 a year
- Full-time
- Mid-level
- Office
- Finance
Appointments Analyst
OFFICE OF THE MAYOR —Manhattan, NY
- $85,000 - $100,000 a year
- Full-time
- Mid-level
- Office
- 3 years
- Loan forgiveness
Workforce Operations Analyst (Contract)
Current —New York, NY
- $50 an hour
- Full-time
- Hybrid work
- Mid-level
- Office
- Communication skills
Quick Apply
Planning Analyst, Workforce Management
Whatnot —New York, NY
- $100,000 - $115,000 a year
- Full-time
- Mid-level
- SQL
- 4 years
- Paid parental leave
- Health insurance
Survey Data Analyst
Public Health Solutions —Long Island City, NY
- $91,000 a year
- Full-time
- Microsoft Access
- Research
- Mid-level
- 403(b) matching
- Commuter assistance
Quick Apply
Marketing Science Analyst (Hiring for Aug/Sep Start Date)
Analytic Partners —New York, NY
- $74,000 - $82,000 a year
- Hybrid work
- Marketing
- Bachelor's degree
- 1 year
- Paid holidays
- Health insurance
Quick Apply
HRIS Analyst
Seamless Talent —New York, NY
- $100,000 - $115,000 a year
- Mid-level
- Office
- Bachelor's degree
Payments Analyst
DEPARTMENT OF CORRECTION —Queens, NY
- $61,656 - $70,904 a year
- Full-time
- High school
- Mid-level
- Office
- Loan forgiveness
13d
HR Analyst
Agency DEPT OF HEALTH/MENTAL HYGIENE —Queens, NY
- $70,560 - $91,000 a year
- Full-time
- Management
- High school
- Mid-level
- Wellness program
- Health insurance
14d
Program Analyst, Correctional Health Services
NYC Health + Hospitals —New York, NY
- $80,000 - $90,000 a year
- Online Application
- Mid-level
- Windows
- Master's degree
- Commuter assistance
- Paid holidays
Revenue Management Analyst-Process Improvement
NYU Langone Health —New York, NY
- $70,481.60 - $89,068.27 a year
- Online Application
- Microsoft Word
- Hospital
- Bachelor of Science
- Wellness program
Senior Payment Analyst - Check Processing
Mphasis Limited —Hicksville, NY
- $25 - $30 an hour
- Overtime
- Research
- Mid-level
- 3 years
- Paid parental leave
- Health savings account
Quick Apply
Managing Director, Community Development Investment Group
New York State Energy Research —New York, NY
- $172,787 - $213,995 a year
- Full-time
- 5 years
- Office
- Presentation skills
BCBA (Board Certified Behavior Analyst)
Alpaca Health —New York, NY
- $86,859 - $200,000 a year
- Part-time
- Applied behavior analysis
- Management
- Master's degree
- Health insurance
- Paid time off
Quick Apply
Board Certified Behavior Analyst - NYS BCBA Cert. req'd
Brookville Center for Children's Services —Nassau County, NY
- $80,000 - $95,000 a year
- Part-time
- Classroom
- Mid-level
- 21 years or older
- Wellness program
- Health insurance
Quick Apply
6d
Research Analyst
OFFICE OF LABOR RELATIONS —Manhattan, NY
- $62,868 - $97,593 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Employee assistance program
- Loan forgiveness
Workforce Data Specialist
LaGuardia Community College —Long Island City, NY
- $70,000 - $85,000 a year
- Weekends as needed
- Laboratory
- Customer service
- Computer literacy
- Paid parental leave
- Health insurance
Data & Metrics Analyst
CAMPAIGN FINANCE BOARD —Manhattan, NY
- $80,001 - $90,000 a year
- Full-time
- Computer Science
- Writing skills
- Mid-level
- Loan forgiveness

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Workforce Scheduling Analyst II

Centene -
New York, NY

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Job Details

Full-time
$27.02 - $48.55 an hour

Benefits

Paid holidays
Health insurance
401(k)
Tuition reimbursement
Paid time off

Qualifications

Operational analysis
Efficiency improvement
Staff scheduling
Team scheduling
Performance feedback (performance evaluation method)
Metrics Reporting
Mid-level
Employee attendance management
Bachelor's degree
Decision making
Resource scheduling coordination
Forecasting
Schedule creation
Data-driven problem-solving
Capacity planning
Workforce management
Ad-hoc reporting
Task assignment
2 years
Policy Development
Strategic workforce planning

Full Job Description

You could be the one who changes everything for our 28 million members as a Customer Care professional at Centene. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.

Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Sponsorship and future sponsorship are not available for this opportunity, including employment-based visa types H-1B, L-1, O-1, H-1B1, F-1, J-1, OPT, or CPT.

100% Remote

Must be available to work a full-time, 40-hour schedule within operating hours of Monday–Saturday, 7:00 AM to 8:00 PM EST.

Position Purpose: Analyzes the contact center's workload to build resourcing and optimize scheduling plans to meet business objectives and goals. Analyzes some complex scheduling information and develops staffing recommendations.

Develops staffing schedules to ensure maximum efficiency of resources to meet customer demand
Analyzes and evaluates contact center patterns, including volumes, trends, and contact center productivities and identifies unexpected absences, deviations from schedules, and other operational disruptions
Evaluates results of forecasted contact center workload to build resourcing and scheduling plans to meet business objectives
Analyzes data using a centralized vs. decentralized queue strategy and evaluates how this strategy may impact key performance metrics and staffing plans such as service level, average speed of answer, and contact center staff adherence
Analyzes and evaluates key performance metrics, such as service level, average speed of answer, and contact center staff adherence, to identify areas for improvement and make data- driven recommendations
Assesses contact center staff’s productivity and prepares feedback for contact center supervisory staff
Maintains accurate records of contact center staff’s schedules, time off requests, and other staffing-related information
Ensures scheduled (e.g., daily, weekly) and ad-hoc reports on the effectiveness and efficiencies of contact center
Assists in developing policies and procedures for the workforce management unit
Performs other duties as assigned
Complies with all policies and standards

Education/Experience: Requires a Bachelor's degree and 2 – 4 years of related experience.

Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position.

Ability to prioritize, perform independent decision making, and manage time effectively preferred.Pay Range: $27.02 - $48.55 per hour

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

Apply Now

Refine Your Search

workforce analyst jobs in brooklyn ny

Workforce Scheduling Analyst II

Sr. Analyst, Workforce Management

Workforce Productivity Analyst

Appointments Analyst

Workforce Operations Analyst (Contract)

Planning Analyst, Workforce Management

Survey Data Analyst

Marketing Science Analyst (Hiring for Aug/Sep Start Date)

HRIS Analyst

Payments Analyst

HR Analyst

Program Analyst, Correctional Health Services

Revenue Management Analyst-Process Improvement

Senior Payment Analyst - Check Processing

Managing Director, Community Development Investment Group

BCBA (Board Certified Behavior Analyst)

Board Certified Behavior Analyst - NYS BCBA Cert. req'd

Research Analyst

Workforce Data Specialist

Data & Metrics Analyst

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Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Sponsorship and future sponsorship are not available for this opportunity, including employment-based visa types H-1B, L-1, O-1, H-1B1, F-1, J-1, OPT, or CPT.

100% Remote

Must be available to work a full-time, 40-hour schedule within operating hours of Monday–Saturday, 7:00 AM to 8:00 PM EST.

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