Top 871 Customer experience leader Jobs in Brooklyn Oh

Global Change Management Leader, Customer Experience CoE
Lubrizol —Wickliffe, OH
- Hybrid work
- Office
- Bachelor's degree
- Continuous improvement
Retail Team Leader
Gordon Food Service —Cleveland, OH
- $18 - $19 an hour
- Weekends as needed
- 18 years or older
- Computer literacy
- Merchandising
8d
(USA) Member Team Lead
Sam's Club —Brooklyn, OH
- $21 - $29 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
6d
Inventory Lead
Ayr Wellness —Parma Heights, OH
- Weekends as needed
- Mid-level
- Office
- High school diploma or GED
Quick Apply
Lead Cashier
Ulta Beauty, Inc. —Parma, OH
- $14.50 - $19.50 an hour
- Part-time
- 18 years or older
- Mid-level
- High school diploma or GED
- Dental insurance
- Paid time off
Hardscape Crew Leader
Suncrest Gardens —Peninsula, OH
- $23 - $26 an hour
- Full-time
- Clean driving record
- Construction site
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
26-509 Lead Satellite Communications Engineer
Teltrium Solutions, LLC —Cleveland, OH
- $130,000 - $180,000 a year
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Lead Installation Technician
Diversified Fall Protection —Cleveland, OH
- $28 - $35 an hour
- Overtime
- Background check
- Microsoft Outlook
- Heavy lifting
- Disability insurance
- Health insurance
Quick Apply
12d
Shift Lead
Whistle Express Car Wash —Medina, OH
- Full-time
- Mid-level
Lead Commercial HVAC Technician
Steingass Mechanical Contracting LLC —Cleveland, OH
- $35 - $45 an hour
- Overtime
- 7 years
- Customer service
- Military
- Health insurance
- Dental insurance
Quick Apply
Toddler Lead Teacher
The Goddard School of North Ridgeville, OH —North Ridgeville, OH
- $16.75 - $17.25 an hour
- Full-time
- Background check
- Mid-level
- Ability to lift 50 pounds
- Tuition reimbursement
- Paid time off
Quick Apply
Lead Toddler Teacher
Leah's CLC —Cleveland, OH
- $15.00 - $17.50 an hour
- 8 hour shift
- Classroom
- CPR Certification
- Computer literacy
- Tuition reimbursement
- Paid time off
Quick Apply
Rainbow Restoration-Lead Mitigation Technician
Trades Holding —Valley View, OH
- $50,000 - $60,000 a year
- Urgently hiring
- Mid-level
- Residential
- 3 years
- Paid training
- Health insurance
Quick Apply
HVAC Residential Lead Installer
Stack Heating, Cooling and Electric —Avon, OH
- $50,000 - $75,000 a year
- Full-time
- Clean driving record
- 5 years
- Residential
- Health savings account
- Paid holidays
Quick Apply
Lead HVAC Installater
Sal's Heating, Cooling, Plumbing and Sewer, Inc —North Royalton, OH
- $60,000 - $115,000 a year
- Full-time
- Customer service
- Mid-level
- Residential
- Fuel card
- Health insurance
Quick Apply
1d
Landscape Construction Foreman/ Crew Leader
Hemlock Landscapes, Inc. —Chagrin Falls, OH
- From $25 an hour
- Temporary
- Construction site
- Basic math
- Mid-level
- 401(k)
- Paid time off
Quick Apply
Lead HVAC Installer
PK WADSWORTH HEATING & COOLING —Solon, OH
- From $60,000 a year
- Full-time
- Background check
- Clean driving record
- Customer service
- Fuel card
- Health savings account
Quick Apply
Shift Lead
Whistle Express Car Wash —Avon, OH
- $10.60 - $15.00 an hour
- Full-time
- Mid-level
Prepared Foods Team Leader Assistant
Giant Eagle —Twinsburg, OH
- Full-time
- 18 years or older
- Mid-level
- High school diploma or GED
1d
Mitigation Crew Lead (Crew Chief)
Servpro of The North Coast —Cleveland, OH
- $25 - $30 an hour
- Weekends as needed
- Clean driving record
- Customer service
- Basic math
- Health insurance
- Dental insurance
Quick Apply

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Global Change Management Leader, Customer Experience CoE

Lubrizol -
Wickliffe, OH

Apply Now

Job Details

Permanent

Qualifications

Training program design for professional development
Corporate training teaching experience
Bachelor's degree
Organizational development strategy
Strategic communications
International corporation experience
Change management support (employee development activity)
Project leadership
Project risk management
Project stakeholder communication
Stakeholder relationship building
Stakeholder management

Full Job Description

Shape the Future with Us.

At Lubrizol, we’re bringing to life the chemistry behind clean water, efficient transportation, reliable infrastructure, critical medicines, and the products people rely on every day through science, sustainability, and a culture of inclusion.

As part of our global team, you’ll be empowered to make a real impact - on your career, your community, and the world around you.

Location: Wickliffe, Ohio (US), Deer Park, Texas (US), Jurong, Singapore (SG), Pudong, China (CN)

Travel: Minimal travel as required for training, workshops, and project meetings

Job Type: Permanent, 4 days in the office – 1 day flexible

How You’ll Make an Impact
As a Global Change Management Leader, Customer Experience CoE, you lead enterprise-wide transformation efforts across Customer Experience (CX) and Order-to-Cash (OTC). You drive adoption of new operating models, technologies, and processes, ensuring sustainable change across a global, matrixed organization.

In this role, you will:

Develop and execute a global change management strategy supporting CX and OTC transformation initiatives, including technology, process, and organizational changes.
Facilitate change impact assessments, stakeholder analyses, and organizational readiness evaluations to align teams and mitigate risks.
Design and implement standardized change frameworks, including communication, training, sponsorship, and reinforcement strategies.
Partner with program and project leaders to deliver effective communication campaigns and enterprise-wide training initiatives.
Drive adoption of new processes, technologies, and ways of working, fostering engagement and alignment across the organization.
Establish governance structures and track key performance indicators (KPIs) to monitor adoption, manage resistance, and ensure sustained value realization.
Lead post-implementation reviews, capture lessons learned, and continuously improve change methodologies.
Advise senior leaders and stakeholders on change management best practices to strengthen sponsorship and engagement.

Required Qualifications that Enable Your Success

Bachelor’s degree in Business, Organizational Development, Change Management, or a related field.
10+ years of progressive experience in enterprise change management, transformation, or organizational development within global organizations.
Proven experience leading end-to-end change initiatives across large-scale, multi-year transformation programs.
Expertise in change management methodologies (e.g., Prosci/ADKAR, Kotter, McKinsey Influence Model) and their practical application.
Strong strategic thinking with the ability to influence stakeholders at all organizational levels.
Excellent communication, facilitation, and stakeholder engagement skills.
Advanced program management, problem-solving, and risk assessment capabilities.
Experience designing and delivering training, communication, and engagement strategies at scale.

Preferred Qualifications that Drive You Forward

Advanced degree in a relevant field.
Professional certification such as Prosci, Certified Change Management Professional (CCMP), or Project Management Professional (PMP).
Experience in chemical, manufacturing, or supply chain industries.
Familiarity with enterprise platforms such as SAP, Customer Relationship Management (CRM), and workflow automation tools.

Your Work Environment
At Lubrizol, we’re committed to providing a safe, inclusive, and empowering environment where you can do your best work. Depending on your role, your work environment may include:

Use of computers and digital collaboration tools in a hybrid work environment
Participation in virtual and in-person workshops, training sessions, and meetings
Engagement with global teams across multiple time zones
Adherence to company safety, compliance, and ergonomic standards

We continuously invest in our workplace and technologies to support your well-being, productivity, and growth. If you require reasonable accommodation, we are committed to providing an inclusive experience.

Benefits that Empower You

Work in a respected, industry-leading multinational company within Berkshire Hathaway
A culture of accountability, empowerment, inclusion, and diversity
Competitive compensation and benefits package
Opportunities for professional development, learning, and global career mobility
Meaningful work contributing to sustainable and innovative solutions

#LI-MC1

#LI-hybrid

#LBZUS

Lubrizol: Imagined for Life. Enabled by Science. ™ Delivered by You.

For nearly 100 years, The Lubrizol Corporation, a Berkshire Hathaway company, has been at the forefront of innovation to enhance everyday life, advance mobility, and make the modern world work better. Our specialty chemistry solutions—from engine oils, performance coatings, and skincare to medical devices and plumbing systems —are powered by the expertise, passion, and commitment of people like you. We tackle the world’s toughest challenges with science-based solutions, deeply understanding our customers to deliver innovative chemistry and differentiated value. Our inclusive culture, dedication to safety, and incredible global talent drive our success. Our solutions meet the evolving needs of the modern world—brought to life by science and, most importantly, delivered by you. Whether you're in the lab, on the production floor, or in the office, you'll be part of a team around the world that empowers you to think boldly, drive results, and contribute to solutions that shape a better, more sustainable future. We win because of you. Let’s build the future together.

Job Segment: Change Management, CRM, Chemical Research, Relationship Manager, Supply Chain, Management, Technology, Engineering, Customer Service, Operations

Apply Now

Refine Your Search

customer experience leader jobs in brooklyn oh

Global Change Management Leader, Customer Experience CoE

Retail Team Leader

(USA) Member Team Lead

Inventory Lead

Lead Cashier

Hardscape Crew Leader

26-509 Lead Satellite Communications Engineer

Lead Installation Technician

Shift Lead

Lead Commercial HVAC Technician

Toddler Lead Teacher

Lead Toddler Teacher

Rainbow Restoration-Lead Mitigation Technician

HVAC Residential Lead Installer

Lead HVAC Installater

Landscape Construction Foreman/ Crew Leader

Lead HVAC Installer

Shift Lead

Prepared Foods Team Leader Assistant

Mitigation Crew Lead (Crew Chief)

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