Location:
127 Public Square, Cleveland Ohio
Job Summary
This role will specifically support a regional Commercial Portfolio Management team focused on the West Region. As such, the SVP PM Manager is expected to bring a strong understanding of regional dynamics, client needs, and market practices relevant to West Region commercial clients. The role requires flexibility and availability to work effectively across U.S. time zones in order to support deal teams, Credit discussions, and business partners aligned to the West Coast. The role will require frequent availability for meetings in Western time zones.
The Senior Vice President, Portfolio Management Manager (SVP, PM Manager) is responsible for managing and developing an assigned team of Portfolio Managers within the Banking Group Portfolio Management (BGPM) team, and, on some specialty teams, may also have direct management of a small, assigned portfolio of clients. The SVP, PM Manager is accountable for understanding and representing the metrics of their team's portfolio and how it fits into Key's lending portfolio overall. The SVP, PM Manager will partner with sales leaders and business partners to deliver Key's balance sheet to clients, while assisting in relationship building and cross selling additional bank products utilizing a deep understanding of Key's risk culture and effectively managing risk/reward tradeoffs. The SVP, PM Manager should demonstrate leadership by example, promoting independence, growth, and autonomy for team members to develop their careers while bringing their authentic, best selves to work every day. The SVP, PM Manager must be able to carry themselves well in a variety of situations, managing vertically and horizontally, promoting change agility, best practice sharing, process improvement and positively influencing the direction of the entire deal team while building strong internal and external partnerships. As part of the first line of defense, SVP, PM Managers are expected to consistently demonstrate a solutions-oriented, growth mindset that is supportive of line of business goals while still maintaining a moderate risk appetite and upholding asset quality.
Responsibilities
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Work with PM Leadership and other SVP PM Managers to manage the group’s workflow, leveraging resources appropriately and assigning new opportunities with consideration for experience level, development, industry knowledge and geographic location.
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Oversee the deal lifecycle for new opportunities; this may include pre-screening, guiding PMs and business partners to ensure proper and effective risk management and deal execution while balancing the needs of Key’s balance sheet vis a vis market-clearing structure.
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Evaluate complex transactions and recommend deals and structures to deal team members and Credit Risk Management that will accommodate the client and Key keeping risk/return in mind. Viewed as a critical financial advisor/partner to any assigned clients/ borrowers and respected by Credit for a solid reputation managing risk.
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Ensure the quality of work submitted by PMs to credit partners is accurate and thorough, reviewing work and coaching PMs as necessary.
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Ensure underwriting best practices, LCF determination and Credit Policy are upheld. Consult and review with team members to ensure that all assets are appropriately risk rated at all times, with timely changes.
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Guide and support PM team members to work closely with their deal team and outside counsel to ensure effective legal documentation.
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Oversee the quarterly and annual review workflow and ensure that PMs are effectively utilizing, and providing feedback to, third party resources.
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Demonstrate an enterprise mindset by partnering with sales leaders and business partners to support the bank's relationship model while adhering to Key’s risk culture practices, effectively managing risk/reward tradeoffs.
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Manage employee performance and development: complete manager evaluations, provide coaching and career development recommendations, participate in talent and performance calibrations and assess the "what" and "how" factors of performance.
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Ensure that employee training and compliance is completed in a timely manner.
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Take a lead role in developing the bench for new PM talent, including support for, and active participation in, talent acquisition/recruiting efforts.
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Coordinate and/or assist in gathering ad hoc data as periodically required by senior management or risk partners.
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In some cases, directly manage a small portfolio of corporate credit client relationships; monitoring business conditions and/or identifying new underwriting, and/or additional bank product opportunities, while securing the bank's position to minimize potential losses.
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Develop and maintain a network of contacts and resources throughout the bank in order to facilitate collaboration, appropriately escalate issues, quickly resolve problems, and enlist in-house experts to share knowledge with BGPM.
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Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
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Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key.
Education Qualifications
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Bachelor's Degree or equivalent work experience in finance, accounting, economics and/or business (required)
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Master's Degree /MBA (preferred)
Experience Qualifications
Minimum 10 years of commercial underwriting, credit banking, or financial services experience, with industry expertise aligned to the assigned specialty (required)
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Competent with Microsoft Office and ability to learn and effectively utilize other technology applications (required)
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Broad experience with a variety of financial analysis/modeling scenarios including knowledge of secured and unsecured corporate cash flow lending (required)
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Extensive experience leveraging research, due diligence and prior deal knowledge to challenge assertions, assess corporate creditworthiness and provide recommendations for structuring and developing an underwriting package (required)
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Proven track record of efficiently and effectively identifying, executing and coordinating the delivery of comprehensive solutions for the lending product and advising others regarding underwriting process and best practices (required)
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Proven record of success managing a diverse portfolio, including left lead/administrative agent, and complex syndicated deals where strong relationships with credit and business partners and significant legal documentation experience were required (required)
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Proven success building client relationships, managing conflict resolution, and influencing to drive for effective business results (required)
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Extensive experience leading counsel and deal teams through credit agreement negotiation and documentation. (required)
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Demonstrated enterprise mindset; extensive understanding of banking and investment banking products and services and current market dynamics, trends, and terms with a track record of delivering Key's relationship banking model to clients (required)
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Excellent presentation and communication skills, with the ability to collaboratively influence and challenge (required)
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Ability to lead others and deal teams, plan, multi-task, manage time effectively, work independently and coach others to do the same (required)
Tactical Skills
Financial & Credit Acumen (expert level) Demonstrates an understanding of foundational accounting principles and can interpret and analyze financial statements (balance sheets, income statements, cash flow statements) to assess a company's financial health and ability to meet its obligations.
- Able to effectively utilize various tools and techniques, including financial ratios, to evaluate a borrower's financial strength and assess risk.
Sound Judgement (expert level)- Able to carefully evaluate the impact of all emerging and/or existing considerations and choose the best path forward using informed, rational, and effective decision-making techniques in various lending and business situations.
Communication (expert level) Able to clearly, concisely, and persuasively convey information, whether verbal, written, or nonverbal. Able to effectively synthesize large amounts of complex information into a more consumable summary.- Consistently demonstrates a focus on keeping clients, partners, and teammates informed as to the real-time status of important matters.
Effective Transaction Management (expert level)- Able to effectively shepherd a transaction through all required stages, while staying organized, meeting deadlines, managing risk, and ensuring a favorable experience for the client.
Effective Risk Management including Loan Documentation (expert level) Able to effectively identify, assess, and control potential risks involved with corporate lending. Properly grading loans to reflect their risk level and ensuring accurate risk ratings. Able to effectively interpret and negotiate credit agreements and loan documentation. Understanding how specific loan terms and conditions can be employed to mitigate risk of loss.- Ensure accuracy in loan documentation and seek credit approval related to documentation that deviates from Key’s standard form (e.g. ISDAs)
Proactive Time Management (expert level) Demonstrated ability to take initiative, set clear objectives, and prioritize tasks to meet deadlines, maximize productivity, and minimize stress. Able to successfully identify which tasks are urgent (requiring immediate attention) and which are important (contributing to long-term goals). Able to effectively multitask and balance competing priorities.- Habitually working with energy and commitment; industrious.
Collaboration & Teamwork (expert level) Effectively working with others to reach a shared goal.- Consistently displaying a willingness to shoulder a fair share of the workload in addition to helping others meet their objectives.
Accountability (expert level) Consistently taking ownership of one's actions, decisions, and performance, and being responsible for achieving the agreed-upon outcomes. Being reliable, dependable, and fulfilling commitments.- Able to be relied upon as honest and truthful.
Resilience & Ability to Manage Ambiguity (expert level) Able to withstand or recover quickly from stressful or difficult conditions.- Able to move forward with less than perfect, or incomplete, information and ability to flexibly and comfortably adapt to changing work demands.
Critical Thinking & Intellectual Curiosity (expert level) Able to identify, evaluate, and interpret information, and question assumptions to reach well-supported, evidence-based conclusions.- Open-minded and eager to seize opportunities to learn, grow, acquire knowledge, and expand skill set.
Leadership & Influencing (expert level) Demonstrates the ability to influence and inspire, motivate, empower, and guide others towards a common goal.- Consistently displays the highest standards, values, and behaviors, inspiring others to follow, and setting a model for excellence.
Enterprise Mindset (expert level) Demonstrates an ability to understand and prioritize the broader goals and well-being of the entire organization over the interests of individual departments or teams. Understands the interconnectedness of different parts of the Bank; makes decisions that benefit the whole.- Displays "big picture" thinking, considering the broader implications of decisions and actions.
Core Competencies
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All KeyBank employees are expected to demonstrate Key’s Values and sustain proficiency in identified Leadership Competencies.
Physical Demands
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General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.
Travel
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Occasional travel to include overnight stay.
Work Location Category: Hybrid (3+ days) depending on candidate's location. There are some preferred locations for the role.
COMPENSATION AND BENEFITS
This position is eligible to earn a base salary in the range of $128,000.00 - $268,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.
Please click here for a list of benefits for which this position is eligible.
Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.
Job Posting Expiration Date: 08/25/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing [email protected].
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