Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together.
The Payment Integrity Platform organization is responsible for building and scaling the core technology platforms, workflows, and capabilities that enable payment accuracy, provider integrity, fraud detection, clinical review, audit management, and operational excellence across Optum. We partner closely with Product, Engineering, Operations, Clinical teams, and Client organizations to deliver innovative solutions that improve healthcare outcomes while reducing administrative burden and healthcare costs.
As a Lead Technical Product Manager, Payment Integrity Platform, you will be responsible for defining and driving strategic product initiatives that span multiple portfolios, platforms, and business capabilities. You will lead the development of product strategy, multi-year roadmaps, and cross-functional delivery plans for complex platform capabilities that support payment integrity operations at scale.
This role requires a product leader who can connect strategic business objectives to technical execution, influence across organizational boundaries, and coordinate delivery across multiple engineering and product teams. The Lead TPM serves as a key partner to Engineering, Architecture, Operations, and Strategic Product leaders while helping shape future platform capabilities and ensuring successful business outcomes. This is a hands-on delivery of technology products and tactical execution.
The ideal candidate is a technical product leader with hands-on software delivery experience, solid Product Owner/Scrum experience, engineering fluency, and enough Payment Integrity knowledge to translate strategic business needs into platform capabilities and delivered technology solution.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
Primary Responsibilities:
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Define and lead cross-portfolio product initiatives that support Payment Integrity platform strategy and long-term business objectives
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Develop and maintain multi-year product roadmaps that align platform investments with organizational priorities and client needs
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Prioritize platform capabilities and initiatives using business value, customer outcomes, operational efficiency, and strategic alignment
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Partner with Product, Engineering, Architecture, Operations, and Business leaders to identify scalable solutions for emerging business needs
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Drive creation of strategic themes, epics, and initiatives that support enterprise Payment Integrity capabilities
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Coordinate dependencies and delivery activities across multiple portfolios and engineering teams to ensure successful execution
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Influence the development of reusable platform capabilities that can be leveraged across multiple products and lines of business
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Ensure product teams are solving the right business problems and delivering meaningful customer and operational value
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Lead product discussions and decisions involving Vice President-level stakeholders and cross-functional leadership teams
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Mentor and develop Product Managers and Technical Product Managers through coaching, project leadership, and professional development opportunities
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
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8+ years of Product Management, Technical Product Management, or Platform Product Management experience
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5+ years of experience of Broad Payment Integrity expertise with a solid understanding of PI products, business processes, and how platform-based solutions support client needs
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5+ years of Technical Product Management experience delivering software products, including hands-on responsibility for product execution, integrations, and solution delivery
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5+ years of experience as a Product Owner with hands-on experience delivering technical/software products
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Experience partnering closely with Engineering, Architecture, and Delivery teams to drive product execution
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Solid understanding of Agile/Scrum methodologies, backlog management, and software development lifecycles
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Proven ability to bridge strategy and execution, turning business concepts and strategic objectives into tactical product roadmaps, prioritized work, and delivered outcomes
Preferred Qualifications:
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CSPO (Certified Scrum Product Owner) certification
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Engineering or software development experience
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Experience in Payment Integrity, Claims Processing, Provider Integrity, Fraud, Waste and Abuse, Clinical Review, Audit Operations, or Healthcare Operations
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Experience working within large-scale healthcare technology platforms
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Experience leading enterprise-wide platform modernization or operational workflow transformation initiatives
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Experience working with strategic planning, capital planning, and multi-year portfolio roadmaps
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Experience mentoring Product Managers and helping develop future product leadership talent
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Knowledge of provider workflows, claims adjudication, payment operations, and healthcare business processes
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Demonstrated success influencing product strategy and delivery across large organizations
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Located in the Nashville area
Leadership Competencies
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Strategic Product Leadership
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Cross-Portfolio Planning and Execution
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Executive Presence and Influence
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Business and Technology Alignment
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Customer-Centric Problem Solving
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Platform and Ecosystem Thinking
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Organizational Leadership and Team Development
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Roadmap Development and Prioritization
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Stakeholder Management and Communication
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Innovation and Continuous Improvement
All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $112,700 - $193,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
