Top 235 Technical support representative Jobs in Brooklyn Park, Mn

Customer & Sales Support Representative
Nystrom, Inc. —Minneapolis, MN
- $24.00 - $28.50 an hour
- Full-time
- CRM software
- ERP systems
- In-person
- Health insurance
- Dental insurance
Quick Apply
1d
Technical Support Representative
TSO Products LLC —Minneapolis-Saint Paul, MN
- $54,000 - $58,000 a year
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
8d
HVAC Technical Support & Applications Specialist
Winsupply Minneapolis —Minneapolis, MN
- From $85,000 a year
- Full-time
- Research
- Mid-level
- Residential
- Health insurance
- Dental insurance
Quick Apply
2d
Instrument Sales Specialist
Mettler Toledo —Minneapolis-Saint Paul, MN
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Disability insurance
- Health insurance
Refrigeration Territory Manager
Gustave A Larson Company —Plymouth, MN
- $85,000 - $110,000 a year
- Full-time
- 5 years
- Data analysis skills
- Research
Quick Apply
Technical Sales Representative (Saint Paul, MN)
Palen Kimball —Saint Paul, MN
- Full-time
- Mid-level
- 3 years
- Business development
Quick Apply
Software Support Engineer
Micro Control Company —Arden Hills, MN
- $97,476 - $108,307 a year
- Full-time
- Computer Science
- 5 years
- Military
- Profit sharing
- Health savings account
Quick Apply
Capital Equipment Sales Developer - Minneapolis/St. Paul, Minnesota
Mitutoyo America Corporation —Willernie, MN
- $72,000 - $78,000 a year
- Full-time
- Up to 50% travel
- Writing skills
- Mid-level
- Travel reimbursement
- Paid holidays
Quick Apply
Part Sales & Technical Support Representative
Wipaire Inc —South Saint Paul, MN
- $27.25 - $40.87 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- English
- Paid holidays
- Disability insurance
Quick Apply
Entry Level Sales Representative
Confidential —Edina, MN
- $2,000 - $2,500 a week
- Full-time
- Business development
- Communication skills
- Entry level
- Paid training
- Opportunities for advancement
Quick Apply
13d
Refrigeration Territory Manager
Gustave A Larson Company —Roseville, MN
- $85,000 - $110,000 a year
- Full-time
- 5 years
- Data analysis skills
- Research
Quick Apply
Sales Representative- Industrial Equipment
Atlas Toyota Material Handling, LLC —Brooklyn Park, MN
- $80,000 - $135,000 a year
- Full-time
- Clean driving record
- Mid-level
- Office
- Health savings account
- Paid holidays
Quick Apply
15h
Member Service Representative
Blaze Credit Union —Eagan, MN
- $25.20 - $29.50 an hour
- Extended hours
- Mid-level
- 3 years
- High school diploma or GED
- Dental insurance
- 401(k)
Refrigeration Territory Manager
Gustave A Larson Company —Bloomington, MN
- $85,000 - $110,000 a year
- Full-time
- 5 years
- Data analysis skills
- Research
Quick Apply
MSC Seller
MSC —Minnetonka, MN
- From $85,500 a year
- Full-time
- Basic math
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
Regional Sales Manager - OEM
MSC —Maple Grove, MN
- $83,230 - $130,790 a year
- Full-time
- Marketing
- Bachelor of Science
- Writing skills
- Paid holidays
- Health insurance
Sales Manager
Road Machinery and Supplies Co.. —Savage, MN
- Online Application
- Customer service
- Mid-level
- Continuous improvement
- Health insurance
- Dental insurance
Quick Apply
Contact Center Representative
TRUSTONE FINANCIAL CREDIT UNION —Burnsville, MN
- $19.00 - $21.50 an hour
- Full-time
- Sales
- Basic math
- Pass drug screening
- Profit sharing
- Paid holidays
Quick Apply
Non-Technical Dealer Support Representative
Polaris Inc. —Plymouth, MN
- $24 - $28 an hour
- Full-time
- Microsoft Outlook
- Research
- Mid-level
- Profit sharing
- Health insurance
13h
Technical Service Representative
NuAire, Inc —Plymouth, MN
- $60,000 - $65,000 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
8d

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Customer & Sales Support Representative

Nystrom, Inc. -
Minneapolis, MN

Quick Apply

Job Details

Full-time
$24.00 - $28.50 an hour
1 day ago

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Work from home
Employee assistance program
Vision insurance
Life insurance
Referral program

Qualifications

CRM software
ERP systems
Salesforce Cloud
Desktop applications
Sales management systems proficiency
Customer support
Productivity software
Manufacturing
Customer information system software
Associate's degree
Technical Proficiency
Quality data entry
Customer data entry

Full Job Description

The Customer & Sales Support Representative plays a key role within our fast-paced Customer & Sales Support Team. This position provides an elevated level of support to customers, sales managers, and territory partners, in a defined sales territory. The Customer & Sales Support Representative must be detail-oriented, efficient, work well with people at all levels, and manage changing priorities with professionalism and excellent execution. The candidate should be inspired to perform well, have a passion to learn and a desire to contribute to the success of the organization. This position contributes to the overall goal of increasing Customer Satisfaction and Profitability.

Essential Functions:

Provide high level support to the sales team in an efficient, timely and professional manner.
Accurately enter and process high volumes of customer quotes and orders into CRM and ERP Systems.
Serve as the primary point of contact for order status, product availability, delivery times, and general customer inquiries.
Process order changes, Return Material Authorizations (RMAs), and assign and resolve tasks.
Efficiently handle multiple channels of incoming communication, including email, shared email inbox, phone calls, and urgent requests in a fast-paced environment.
Provide basic product and technical assistance to customers.
Efficiently utilize multiple internal systems to manage the Quote to Order process, with strong attention to detail and excellent execution in a timely manner.
Communicate effectively with customers, sales reps, warehouses, and other departments to gain resolution and/or clarification on items pertaining to customer accounts/orders.
Support customers and the sales team by learning and applying applicable construction industry knowledge and manufacturing processes used throughout the sales cycle.
Collaborate with fellow Customer & Sales Support Representatives to provide cross-coverage for assigned territories, ensuring continuity of service and support during absences or periods of increased workload.
Work professionally, effectively, and efficiently in a cross-functional team environment, to help resolve customer needs and to seek process improvements.

Qualifications & Experience Requirements:

Excellent written and verbal skills for professional correspondence and problem resolution.
Strong computer skills and proficiency with Microsoft applications.
Efficient data entry skills and familiarity with CRM (e.g., Salesforce) and ERP software.
Ability to learn software systems, sales & support processes, and general product information.
Ability to apply critical thinking skills, identify issues and bring them forward.
Excellent time management and prioritization skills.
Associate’s degree, Post-Secondary Education, and/or Sales Support experience preferred.
Construction and/or Manufacturing Industry experience is helpful but not required.
Dependable and adaptable individual who can work full-time Monday-Friday. Flexibility to start earlier, work later, or work additional hours as needed, between 7:00am-5:00pm, is helpful.

Attributes:

Customer focused, service oriented and positive attitude.
Outstanding oral, written, and interpersonal communication.
Effective follow-through and solution-oriented mindset.
Operate effectively in both a team and autonomous environment.
Efficient organizational skills and ability to work in a fast-paced, dynamic environment.
Ability and desire to continually learn and grow with the organization.
Ability to make an impact and inspired to perform well while contributing to the overall success of the organization through the support of our Core Values: Profitable Growth, Lead by Example, Customer First, Raise the Bar and Balance.

Performance Measures:

Adhere to company policies and procedures.
Provide timely and professional support to internal and external customers.
Efficiently execute the Essential Functions of this role as described above.
Consistently demonstrate the necessary Attributes as described above.
Embrace Nystrom’s Core Values and Purpose.

Pay: $24.00 - $28.50 per hour

Benefits:

401(k)
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Referral program
Tuition reimbursement
Vision insurance
Work from home

Education:

Associate (Preferred)

Experience:

Customer support: 1 year (Required)
ERP systems: 1 year (Required)
CRM software: 1 year (Required)
Manufacturing: 1 year (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

technical support representative jobs in brooklyn park, mn

Customer & Sales Support Representative

Technical Support Representative

HVAC Technical Support & Applications Specialist

Instrument Sales Specialist

Refrigeration Territory Manager

Technical Sales Representative (Saint Paul, MN)

Software Support Engineer

Capital Equipment Sales Developer - Minneapolis/St. Paul, Minnesota

Part Sales & Technical Support Representative

Entry Level Sales Representative

Refrigeration Territory Manager

Sales Representative- Industrial Equipment

Member Service Representative

Refrigeration Territory Manager

MSC Seller

Regional Sales Manager - OEM

Sales Manager

Contact Center Representative

Non-Technical Dealer Support Representative

Technical Service Representative

I want to receive the latest job alert for technical support representative in brooklyn park, mn

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