Top 16 Application support specialist Jobs in Broomall, Pa

Application Support Specialist
City of Philadelphia —Philadelphia, PA
- $65,000 - $72,767 a year
- Email
- Research
- Mid-level
- 3 years
- Wellness program
- Paid holidays
Quick Apply
Product Support Specialist
Lincoln Financial —Radnor, PA
- $55,700 - $100,200 a year
- Online Application
- Hybrid work
- Mid-level
- Office
- Bachelor's degree
- Tuition reimbursement
- Paid time off
1d
Application Support Specialist I
PHILABUNDANCE —Philadelphia, PA
- $65,000 a year
- Full-time
- High school diploma or GED
- SQL
- Analysis skills
Quick Apply
Desktop Support Specialist
SDNA Tech —Blue Bell, PA
- $50,000 - $95,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
8d
Senior Specialist, Production Services Application Support Analyst
The Bank of New York Mellon Corporation —Berwyn, PA
- Full-time
- Computer science
- Oracle
- Computer Science
Application Support Specialist
Catholic Housing and Community Services —North Wales, PA
- Weekends as needed
- Customer service
- HIPAA
- Mid-level
Technical Support Specialist-Police
City of Philadelphia —Philadelphia, PA
- $55,000 a year
- Email
- Mid-level
- Windows
- Microsoft Office
- Wellness program
- Paid holidays
Quick Apply
14d
Application Support Specialist
American Furniture Rentals —Pennsauken, NJ
- Full-time
- Mid-level
- Training & development
- 2 years
Quick Apply
Health Information Technology Specialist East
IQVIA —Philadelphia, PA
- $125,000 - $135,000 a year
- Full-time
- System design
- Mid-level
- Master's degree
Mobile C-Arm Clinical Education Specialist – Post-Sales/Training
Siemens Healthineers —Malvern, PA
- $89,220 - $122,672 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Current TB test
- Disability insurance
- Health insurance
JMPS Specialist
Johnson Matthey —Devon, PA
- Full-time
- Mid-level
- Team management
- 1 year
Mulesoft Integration Specialist
Asplundh Tree Expert —Horsham, PA
- Full-time
- Background check
- Computer Science
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
HVAC Specialist (Water Source Heat Pumps/Geothermal)
Bosch Group —Philadelphia, PA
- $65,000 - $80,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Disability insurance
Quick Apply
6d
Cyber Identity - CIAM Senior Engineering Management Specialist/Senior Consultant
Deloitte —Philadelphia, PA
- $105,400 - $207,800 a year
- Full-time
- Computer Science
- Up to 50% travel
- Bachelor of Science

Other jobs to consider

Find your next job by exploring related positions.

.Net Developer (.Net, C Sharp, MVC)
Computer Enterprises Inc —Philadelphia, PA
Collaborate with architects, developers, and business partners to develop enterprise applications. This role involves collaborating with architects, developers,…
$70 an hour
Quick Apply
AI Developer / Generative AI Engineer
Brooksource —Allentown, PA
• *Bachelor's degree in Computer Science, Software Engineering, Computer Engineering, or a related technical field. AI Developer / Generative AI Engineer*.
$35 - $65 an hour
Quick Apply
6d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

DC WMS Application Support Specialist - Ground Floor Opportunity - Columbus, Ohio
The Wasserstrom Company —Columbus, OH
Troubleshoots, performance tuning, writes technical specifications from functional design specifications. This role functions as a business analyst, technical…
Quick Apply
Application Development & Support Specialist
Vertiv —Westerville, OH
Demonstrated experience driving ERP enhancements and process standardization across multiple regions. Understanding of ERP convergence methodologies and global…
14d

Show more jobs in cities nearby

I want to receive the latest job alert for application support specialist in broomall, pa

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

application support specialist jobs near broomall, pa

Application Support Specialist jobs in Philadelphia, PA

Education Specialist jobs in Malvern, PA

Information Technology Specialist jobs in Philadelphia, PA

Technical Support Specialist jobs in Philadelphia, PA

Health Support Specialist jobs in Tampa, FL

Application Support Specialist jobs in North Dakota

Charlotte Mecklenburg Schools Office Support jobs in Charlotte, NC

Application Support Specialist jobs in Denver, CO

Application Support Specialist jobs in Arlington Heights, IL

Application Support Specialist jobs in Orlando, FL

Appeals Specialist jobs in New York, NY

Application Support Specialist jobs in North Carolina

Application Support Specialist jobs in Alpharetta, GA

Environmental Health Specialist jobs in California

Naval Support Activity Panama City jobs in Panama City, FL

Intake Specialist Legal jobs in Los Angeles, CA

Job Application jobs in Fresno, CA

Heat Pump Technician jobs in Stafford Springs, CT

Heat Pump Technician jobs in New York, NY

Emergency Department Technician jobs in New Jersey

Application Support Specialist

City of Philadelphia -
Philadelphia, PA

Quick Apply

Job Details

Full-time
$65,000 - $72,767 a year

Benefits

Wellness program
Paid holidays
Health insurance
Employee discount
Loan forgiveness

Qualifications

Vendor relationship building
Supplier performance analysis
Requirements design
Software implementation
Performance Reporting
Process improvement
Research
Mid-level
3 years
Technical solutions implementation
Collaboration with product development teams
Help files
Bachelor's degree
System validation
System testing
Customer support ticket management
Vendor performance improvement
Vendor relationship management
System requirements definition
Management reporting
Problem management
Application Maintenance
Root cause analysis
Online help documentation
Communication skills
Developing technical user guides
Project stakeholder communication
Vendor performance monitoring
Ticketing system technical support

Full Job Description

Company Description

The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia’s businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city’s technology assets and the return on the city’s technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency.

The Application Support Specialist acts as a member of the technical support team for specific technology implementations within the Department of Revenue and supports the vendor-heavy ecosystem those systems rely on. In partnership with the business unit, they develop an understanding of the business processes surrounding the assigned applications, maintain expertise in system functionality, and analyze use cases and technical capabilities to recommend improvements to system configuration or business processes. The specialist also plays a key role in documenting application behavior, controls, standards, and known issues to support effective system use and troubleshooting. They work primarily in a service ticket queue environment and are expected to manage work transparently, proactively identify issues or trends, and prevent problems before they impact operations.

As a member of the Revenue IT team, the Application Support Specialist is expected to uphold the department’s mission and contribute positively to a collaborative, human-centered, innovative, and accountable culture.

Job Description

Essential Functions

Technical Solution Management

Act as a technical expert for specific technology solution(s) and understand system configuration, workflows, and integrations.
Develop, maintain, and organize accurate documentation including system standards, configuration notes, known issues, workarounds, release notes, and user-facing guides.
Work within a structured service ticket queue environment, ensuring timely updates, clear communication, and adherence to internal service expectations.
Monitor recurring issues or patterns in the queue and proactively escalate or address root causes.
Work closely with development and support teams (City or vendor) on issue resolution, enhancements, and prioritization of system improvements.
Perform initial testing of enhancements, patches, and upgrades; coordinate with business subject matter experts for further validation.
Research and promote the use of existing and emerging technologies to support or enhance Revenue’s operations.

Relationship Management

Build and maintain strong, consultative relationships with Revenue business units, central OIT areas, and vendors related to supported systems.
Serve as a primary point of contact for assigned systems regarding coordination, communication, and planning.
Develop an in-depth understanding of the business processes and requirements associated with supported systems.
Participate in routine status and planning meetings with stakeholders, advocating for system needs, enhancements, and support priorities.
Monitor and evaluate vendor performance, escalate concerns, and ensure adherence to agreed-upon service expectations.
Provide clear, timely reporting to Revenue IT leadership regarding issues, system performance, ticket trends, vendor activity, and user satisfaction.

Qualifications

A bachelor’s degree or equivalent experience is acceptable.
At least three years of experience in application support or a closely related technical support role.
Experience working with vendors, managing service tickets, or documenting technical processes is preferred.

Competencies, Knowledge, Skills and Abilities

Proven analytical and problem-solving abilities, with the capacity to anticipate issues and take proactive steps to prevent them.
Strong documentation discipline: able to produce clear, structured, and accurate technical and user-facing materials.
Experience working in a service ticket queue environment, with the ability to manage competing demands, communicate effectively, and maintain service visibility.
Ability to work with end users to understand business processes, define requirements, and translate those needs into actionable tickets or technical specifications.
Excellent communication skills, especially the ability to convey technical concepts to non-technical stakeholders.
Ability to build effective working relationships and operate collaboratively across a vendor-heavy technology ecosystem.
Commitment to delivering modern, user-centered technology support in alignment with Revenue IT’s culture of accountability, collaboration, and continuous improvement.

Additional Information

Salary Range: $65,000-$72,767

Salary cannot exceed $72,767

All applications must include a cover letter. Applications without a cover letter will be considered incomplete.

Did you know?

We are a Public Service Loan Forgiveness Program qualified employer : 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities

We offer Comprehensive health coverage for employees and their eligible dependents
Our wellness program offers eligibility into the discounted medical plan
Employees receive paid vacation, sick leave, and holidays
Generous retirement savings options are available

*The successful candidate must be a city of Philadelphia resident within six months of hire
Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race,
ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr @phila.gov. For more information, go to: Human Relations Website:
http://www.phila.gov/humanrelations/Pages/default.aspx

Quick Apply

Refine Your Search

application support specialist jobs in broomall, pa

Application Support Specialist

Product Support Specialist

Application Support Specialist I

Desktop Support Specialist

Senior Specialist, Production Services Application Support Analyst

Application Support Specialist

Technical Support Specialist-Police

Application Support Specialist

Health Information Technology Specialist East

Mobile C-Arm Clinical Education Specialist – Post-Sales/Training

JMPS Specialist

Mulesoft Integration Specialist

HVAC Specialist (Water Source Heat Pumps/Geothermal)

Cyber Identity - CIAM Senior Engineering Management Specialist/Senior Consultant

Other jobs to consider

Explore jobs in cities nearby

I want to receive the latest job alert for application support specialist in broomall, pa

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected