Top 12611 Product support Jobs in Broomall, Pa

Product Technical Support Representative
Avantor —Radnor, PA
- $56,500 - $90,850 a year
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Analysis skills
- Paid parental leave
- Employee stock purchase plan
6d
QUALITY ASSURANCE TESTER II
Palco —Philadelphia, PA
- Remote
- Writing skills
- SQL
- Analysis skills
- Paid training
- AD&D insurance
Product Support Specialist
Lincoln Financial —Radnor, PA
- $55,700 - $100,200 a year
- Online Application
- Hybrid work
- Mid-level
- Office
- Bachelor's degree
- Tuition reimbursement
- Paid time off
2d
QA Engineer
Sound Decisions —King of Prussia, PA
- $120,000 - $140,000 a year
- Full-time
- 5 years
- Analysis skills
- APIs
Quick Apply
Contract Analyst
Premier Inc. —King of Prussia, PA
- $62,000 - $93,000 a year
- Full-time
- Microsoft Excel
- Hospital
- Mid-level
- Disability insurance
- Health insurance
Insurance Service Associate - Remote
CSAA Insurance Services, Inc. —Upper Darby, PA
- $21.38 - $28.42 an hour
- Full-time
- Remote
- Spanish
- Computer literacy
- Windows
- On-the-job training
- Work from home
6d
Junior Developer - Contract
MOD Worldwide, LLC —Philadelphia, PA
- Contract
- Azure
- SQL
- AWS
Quick Apply
Associate Attorney
Wisner Baum LLP —Philadelphia, PA
- $110,000 - $180,000 a year
- Full-time
- Mid-level
- In-person
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
Associate Attorney - Medical Malpractice
Kilcoyne & Nesbitt, LLC —Blue Bell, PA
- Full-time
- Writing skills
- Mid-level
- Analysis skills
Quick Apply
Litigation Paralegal
Saltz Mongeluzzi Bendesky —Philadelphia, PA
- Full-time
- Hybrid work
- Microsoft Outlook
- 5 years
- Computer literacy
- Profit sharing
- Health savings account
Quick Apply
Cadrex - Quality Technician II
Cadrex Southampton —Southampton, PA
- Monday to Friday
- Mid-level
- Training & development
- Associate's degree
14d
Maintenance Technician
WIOSS Automation Solutions LP —Pilesgrove, NJ
- Weekends as needed
- Mid-level
- Trade school
- Computer skills
- AD&D insurance
- Disability insurance
Quick Apply
OTR - Company Hazmat Driver(Class A CDL)
Genox West TraNsportation —Malvern, PA
- $36 an hour
- Full-time
- In person
- Background check
- Hazmat Endorsement
- CDL A
- Paid training
- Paid holidays
Quick Apply
Director of Navy Programs
Asylon —Norristown, PA
- $150,000 - $175,000 a year
- Full-time
- Bachelor's degree
- Travel
- Senior level
- Relocation assistance
- Health insurance
Quick Apply
12d
Licensed Esthetician
Nuvera Medspa —Bala-Cynwyd, PA
- $25 - $40 an hour
- Full-time
- Customer service
- Mid-level
- In-person
- Employee discount
- Flexible schedule
Quick Apply
Field Service Engineer
EST Analytical —Philadelphia, PA
- $75,000 - $90,000 a year
- Full-time
- Clean driving record
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Outside Sales Associate
Robert E. Little, Inc. —Downingtown, PA
- From $40,000 a year
- Full-time
- Background check
- Dealership
- Customer service
- Paid training
- Health insurance
Quick Apply
9d
Manufacturing Engineer - Senior (Local Candidates Only)
Align Precision Philadelphia —Horsham, PA
- $85,508.79 - $102,978.32 a year
- Full-time
- Windows
- Master's degree
- 8 years
- Health savings account
- Health insurance
Quick Apply
13d
On-Site Audio-Visual Engineer in Philadelphia, PA
Cenero LLC —Malvern, PA
- Bachelor of Science
- Writing skills
- Mid-level
- Health savings account
- Paid holidays
Territory Manager -Western PA
Sewer Equipment Co Of America —King of Prussia, PA
- $60,000 - $70,000 a year
- Full-time
- Clean driving record
- Construction site
- Heavy equipment operation
- Paid holidays
- Dental insurance

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Product Technical Support Representative

Avantor -
Radnor, PA

Apply Now

Job Details

Full-time
$56,500 - $90,850 a year
6 days ago

Benefits

Paid parental leave
Employee stock purchase plan
Paid holidays
Health insurance
Dental insurance
Flexible spending account
Paid time off
Family leave
Parental leave
Vision insurance
401(k) matching
Volunteer time off

Qualifications

Customer follow-ups
Biology
Pricing
On-site technical support
Microsoft Excel
Content creation for technical audiences
Email customer support
Microsoft Outlook
Technical support via phone
Bachelor's degree in Physics
Phone communication
Sales needs analysis
Interpreting technical drawings
Equipment troubleshooting
Bachelor's degree in biology
Collaboration with product development teams
Analysis skills
Phone customer support
Bachelor's degree in engineering
Sales quoting
Continuous improvement
Decision making
Product management
Increasing sales revenue
Video communication
Physics
Bioprocessing
Chemistry
Root cause analysis
Online help documentation

Full Job Description

The Opportunity:

Avantor is seeking a dedicated Product Technical Support Representative to optimize our Biopharma team, delivering results against some of the most complex business and technology initiatives.

Our team of Product Technical Support Representatives are highly trained product experts with scientific backgrounds. You will have the opportunity to work independently. Utilizing subject matter expertise, this role supports the customer and commercial team members in selecting the right products for customer applications and troubleshooting existing equipment.

This is a full-time remote position with limited travel required for training and on-site customer support. To ensure alignment with customer and team support needs, applicants must reside within the Mountain or Pacific time zones.

What we’re looking for

Education: Bachelor’s degree from an accredited higher learning institution in science (Physics, Chemistry, Biology or a related scientific/engineering major) or a combination of education and experience is required
Experience: No minimum years of professional experience required; internship, academic project, or coursework involving technical concepts is highly preferred
- Proficient in scientific vocabulary/terminology with the ability to gain further knowledge of fluid handling and bioprocessing applications.
Collaboration Tool: Microsoft Office (Outlook, Word, Excel, and PowerPoint) proficiency with the ability to learn other software as needed

How you will thrive and create an impact

Focuses on identifying customer product needs, while increasing sales revenue by recommending appropriate products, equipment, and solutions.
Supports global sales channels and international customer networks via pre-sale and post-sale support.
Assists customers in buying decisions, consistently recognizing, and offering cross-sell/upsell opportunities to customers adding value during the lead generation and qualification process. Follows up on quoted opportunities as needed.
Provides engineering-level troubleshooting for customers via phone, email, video and on-site (where applicable).
Responsible for providing product documentation support as needed.
Utilize technical expertise to support technical content needs such as self-service videos for customers on website, white papers, and other technical documentation for customers.
Collects insights from other supporting areas (engineering/product management) to fully understand more complex scenarios.
Collaborates with engineering and product management teams for new product development.
Partners with commercial team to support on-site customer visits and tradeshow needs.
Attends vendor and department trainings/meetings for continued learning.
Participates in root cause analysis and process improvement.
Sales support activities such as providing quotes and pricing, checking on lead time for items.
Performs other duties as assigned.

KNOWLEDGE SKILLS AND ABILITIES (Those necessary to perform the job competently)

Excellent communication skills, both written and verbal, to communicate to all levels of the organization clearly and concisely.
Thrives in a fast-paced, collaborative environment, efficiently works under pressure, within deadlines or other time essential constraints.
Read and understand technical manuals and diagrams.
Apply acquired knowledge to drive real-time business decisions.
Possesses strong analytical, and problem-solving skills to provide effective solutions based on customers’ needs.
Capable of using learned knowledge to drive in-the-moment business decisions.
Strong work ethic and an ability to excel within a rapidly changing and growing organization.

#LI-Remote

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

Pay Transparency:

The expected pre-tax pay for this position is

$56,500.00 - $90,850.00

Actual pay may differ depending on relevant factors such as prior experience and geographic location.

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about equal employment opportunity protections, please view the Know Your Rights poster.

Privacy Policy:

We will use the personal information that you have submitted to us in order to consider your application for the relevant role.

Your privacy is important to us. Please click here for our Privacy Policy which explains the purposes for which we will use your personal information and the ways in which we will handle and retain your information. It also explains the rights you have in relation to your information, and how to contact us with any queries or requests.

3rd Party Non-Solicitation Policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.

Avantor offers a comprehensive benefits package including medical, dental, and vision coverage, wellness programs, health savings and flexible spending accounts, a 401(k) plan with company match, and an employee stock purchase program. Employees also receive 11 paid holidays, accrue 18 PTO days annually, are eligible for volunteer time off and 6 weeks of 100% paid parental leave (except in states that offer paid family leave). These benefits may not apply to employees covered by a collective bargaining agreement or those subject to other eligibility rules.

Apply Now

Refine Your Search

product support jobs in broomall, pa

Product Technical Support Representative

QUALITY ASSURANCE TESTER II

Product Support Specialist

QA Engineer

Contract Analyst

Insurance Service Associate - Remote

Junior Developer - Contract

Associate Attorney

Associate Attorney - Medical Malpractice

Litigation Paralegal

Cadrex - Quality Technician II

Maintenance Technician

OTR - Company Hazmat Driver(Class A CDL)

Director of Navy Programs

Licensed Esthetician

Field Service Engineer

Outside Sales Associate

Manufacturing Engineer - Senior (Local Candidates Only)

On-Site Audio-Visual Engineer in Philadelphia, PA

Territory Manager -Western PA

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