Top 23 Help desk analyst Jobs in Broomfield Co

IT Systems & Support Analyst
PTA Plastics —Niwot, CO
- $70,000 - $95,000 a year
- Full-time
- Background check
- Computer Science
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Help Desk Technician (TS/Q Clearance Required)
General Dynamics Information Technology —Denver, CO
- $27.20 - $36.80 an hour
- Mid-level
- Office
- Windows
13d
Desktop Technical Analyst (Hybrid Workplace From CO)
State of Colorado —Denver, CO
- $61,500 - $72,000 a year
- Full-time
- Hybrid work
- Background check
- Azure
- Pass drug screening
- Opportunities for advancement
1d
A313-two Help Desk Analysts, 12312422 and 12209532
FHR —Denver, CO
- $22 - $27 an hour
- Call employer
- Remote
- Typing
- Communication skills
- Entry level
Quick Apply
Service Center Analyst
Makpar Corporation —Denver, CO
- Full-time
- Research
- Mid-level
- High school diploma or GED
- Flexible schedule
Jr Security Operations Center Analyst
Long View Systems —Denver, CO
- $55,120 - $72,345 a year
- On call
- Hybrid work
- Azure
- Office
- AWS
- Paid training
Service Center Analyst
NuAxis Innovations —Denver, CO
- $45,000 a year
- Online Application
- Hybrid work
- Mid-level
- Windows
- High school diploma or GED
13h
Operations Analyst
Johnson Controls —Aurora, CO
- $23.08 - $30.00 an hour
- Overnight shift
- Mid-level
- Analysis skills
- 2 years
14d
Service Center Frontline Account Manager
CACI —Denver, CO
- $58,400 - $116,900 a year
- Weekends as needed
- Mid-level
- Windows
- 3 years
- Health insurance
6d
Application Analyst II Power Platform and M365
Renewable Energy Systems Limited —Denver, CO
- $80,000 - $100,000 a year
- Full-time
- Hybrid work
- Computer Science
- Pass drug screening
- Research
- Paid parental leave
- Health savings account
2d
Information Security Analyst II (GRC)
MERITRUST CREDIT UNION —Broomfield, CO
- $78,068.04 - $97,585.05 a year
- Full-time
- Computer Science
- Mid-level
- Office
- Wellness program
- Paid holidays
5d
Organizational Change Manager & HRIS Contractor
Congruex —Boulder, CO
- $55 - $70 an hour
- Contract
- Mid-level
- Office
- 3 years
Quick Apply
Training Specialist III (Remote)
State of Colorado —Lakewood, CO
- $59,460 - $62,436 a year
- Online Application
- Clean driving record
- 7 years
- Data analysis skills
- Opportunities for advancement
7d
Marketing Analyst – Customer Experience POD
American Financing —Aurora, CO
- $75,000 a year
- Hybrid work
- Computer Science
- Mid-level
- Windows
- Paid parental leave
- Paid holidays
Quick Apply
8d
Senior Software Engineer, Growth & Platform
Cubby Beds —Denver, CO
- $184,000 - $223,000 a year
- Full-time
- Hybrid work
- Computer Science
- Salesforce
- HIPAA
- Paid holidays
- Health insurance

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IT Systems & Support Analyst

PTA Plastics -
Niwot, CO

Quick Apply

Job Details

Full-time
$70,000 - $95,000 a year

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Professional development assistance
Life insurance
Referral program
Retirement plan

Qualifications

Software engineering
Computer Science
Application systems
Linux support
Automation
System performance optimization
Operating system updates
High school diploma or GED
VLAN
Patch management
Computer hardware
Computer management
Version control systems
Operating system security
Customer support
Network infrastructure management
System tuning
Desktop administration
Associate's degree
IT department experience
Information Technology

Full Job Description

Company Overview:

There is something exciting about being on the front end of product development and evolution. PTA Corporation, a plastic injection molder and tool builder, is an “entrepreneurial” manufacturer whose customers are leaders in the medical device, defense, homeland security and technology industries including Fortune 500 OEMs. Business has started to grow dramatically. And we are currently looking for an experienced IT Systems & Support Analyst to join our team.

Position Overview:

The IT System & Support Analyst will be responsible for providing technical assistance and support to our employees, administering and maintaining server and network systems, ensuring the smooth operation of computer systems, software, and hardware, including hardware to support our manufacturing environment. This position serves as the primary IT contact for two Colorado manufacturing facilities, providing end-to-end technical support and infrastructure management with minimal supervision. If you have a passion for problem-solving, excellent communication skills, and a strong technical background, we encourage you to apply.

Pay: $70,000-$95,000 annually

Responsibilities:

Provide first-line technical support to employees via phone, email, ticketing system, and in-person to resolve hardware, software, and network-related issues.
Diagnose and troubleshoot technical problems, walk users through problem-solving processes, and escalate issues as needed.
Install, configure, and maintain computer systems, servers, containers, software, printers, and other peripherals.
Assist with the following:
Administration of Identity and Access Management (IAM) across key systems including Active Directory, Duo Federal 2FA, PaperCut, Zoom, and Infor CloudSuite Industrial ERP.
Monitoring and analysis of Rapid7 SIEM alerts to identify, investigate, and mitigate potential security threats.
Administration and maintenance of Windows and Linux Servers, Ubiquiti switches, and SonicWall appliances.
Perform regular system backups and data restores as necessary.
As required support IT/OT integrations, including HMIs, legacy hardware, production PCs, and MES/ERP interfaces.
Coordinate with engineering and operations teams to ensure reliable connectivity and data integrity between production and business systems.
Design and troubleshoot labels and automation in BarTender Designer.
Collaborate with other IT team members to resolve complex technical issues and contribute to continuous improvement efforts.
Document and maintain accurate records of technical issues and solutions in the helpdesk ticketing system and knowledge base.
Conduct testing and deployment of software updates and patches.
Conduct regular system and equipment checks to ensure proper functionality and security.
Provide training to employees on basic IT procedures and best practices.
Stay up-to-date with industry trends and technologies to enhance technical skills and knowledge.
Assist in administration and maintenance of GitLab version control repositories, ensuring secure and reliable source code management.
Periodically develop, maintain, and support custom in-house applications using VB.NET, C#, Python, PowerShell, and SQL.

Required Skills/Abilities:

Proven ability to administer Windows and Linux environments, including patch management, performance tuning, and security hardening.
Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical users.
Ability to analyze problems and develop effective solutions quickly.
Proficiency in networking concepts (VLANs, VPNs, TCP/IP, DNS, DHCP).
Proficiency with BarTender Designer.
Experience developing and automating business applications using languages such as VB.NET, C#, Python, PowerShell, PHP, and SQL.
Proficiency with GitLab or other version control platforms.

Education and Experience:

High School diploma or equivalent required; associates degree or relevant certification (CompTIA A+) preferred.
10+ years of progressively responsible IT experience, including technical support, systems administration, and infrastructure management.
2+ years of experience in business software development.
Experience with ERP/MES and manufacturing IT environments preferred.
Experience with GMP, GDP, ITAR, DFARS, and ISO 9001/13485 requirements preferred.

Physical Requirements:

Availability for on-call support may be required.
Ability to sit or stand for extended periods.
Comfortable working in various environmental conditions, including noise, heat, cold, and exposure to chemicals.
Ability to work independently in a fast-paced multi-site environment and adapt to changing priorities.
Comfortable wearing personal protective equipment (PPE) such as safety glasses, gloves, and ear protection when on the manufacturing floor.
Ability to work in temperature-controlled environments and withstand exposure to noise levels associated with manufacturing machinery.
Ability to work in a cleanroom environment periodically for maintenance.
Ability to receive, comprehend and utilize required training from OSHA and Company including but not limited to the following: Hazard Communication, Lock Out/Tag Out, First Aid and CPR (optional).

ITAR Requirements: To conform to the International Traffic in Arms Regulations (ITAR), 8 U.S.C. § 1324b(a)(3), applicants for employment at PTA Plastics must be a U.S. citizen or national, lawfully admitted for permanent residence into the U.S. (i.e., current green card holder), or lawfully admitted as a refugee or granted asylum under 8 U.S.C. § 1157-1158.

Equal Employment Opportunity & ADA Compliance Statement

PTA Plastics is committed to the full inclusion of all qualified individuals. As part of this commitment, PTA Plastics will ensure that persons with disabilities are provided reasonable accommodations in the hiring process and in the workplace.

If you require a reasonable accommodation to participate in the application or interview process or to perform essential job functions, please contact [email protected].

Pursuant to the Colorado Anti-Discrimination Act (CADA) and the Americans with Disabilities Act (ADA), PTA Plastics does not discriminate against individuals with disabilities in any aspect of employment, including hiring, job assignments, promotions, compensation, benefits, training, discipline, and termination.

This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform other duties as assigned.

Pay: $70,000.00 - $95,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Retirement plan
Tuition reimbursement
Vision insurance

Application Question(s):

Are you authorized to work in the United States for any employer on a permanent basis without requiring current or future sponsorship?
Do you have previous experience in a help desk, technical support, or customer support environment?
Do you have experience in manufacturing or industrial technologies?
Are you local to/around Niwot, Colorado?
Do you have experience administering Windows and Lunux environments, including patch management, performance tuning and security hardening?
Do you have experience in networking concepts (VLANs, VPNs, TCP/IP, DNS, DHCP)?
Do you have experience developing and automating business applications using languages such as VB.NET, C#, Python, PowerShell, PHP, and SQL?

Work Location: In person

Quick Apply

Refine Your Search

help desk analyst jobs in broomfield co

IT Systems & Support Analyst

Help Desk Technician (TS/Q Clearance Required)

Desktop Technical Analyst (Hybrid Workplace From CO)

A313-two Help Desk Analysts, 12312422 and 12209532

Service Center Analyst

Jr Security Operations Center Analyst

Service Center Analyst

Operations Analyst

Service Center Frontline Account Manager

Application Analyst II Power Platform and M365

Information Security Analyst II (GRC)

Organizational Change Manager & HRIS Contractor

Training Specialist III (Remote)

Marketing Analyst – Customer Experience POD

Senior Software Engineer, Growth & Platform

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