Hotel Front Desk Agent
WESTON TOWNEPLACE SUITES —Weston, FL
- $17 an hour
- Weekends as needed
- Hotel
- Communication skills
- Entry level
Quick Apply
GUEST SERVICE REPRESENTATIVE
RESIDENCE INN COCONUT CREEK —Coconut Creek, FL
- $16 - $17 an hour
- Weekends as needed
- Hotel
- Communication skills
- Entry level
Quick Apply
5d
Guest Services Representative
Pines Hotel Group Ltd. (Hampton Inn) —Pembroke Pines, FL
- Hotel
- Ability to stand for extended periods
- Communication skills
- Health insurance
- 401(k)
Quick Apply
14d
Front Desk Agent
Homewood Suites by Hilton Ft. Lauderdale Airport-Cruise Port —Fort Lauderdale, FL
- Weekends as needed
- Spanish
- Computer literacy
- Hotel
- Wellness program
- Disability insurance
Quick Apply
Laundry - Overnight Laundry
Hyatt Centric Las Olas —Fort Lauderdale, FL
- $16 an hour
- Weekends as needed
- No experience needed
- Hotel
- Entry level
Quick Apply
Hotel Guest Service Associate
Courtyard By Marriott Coral Springs —Coral Springs, FL
- Part-time
- In-person
- Communication skills
- Entry level
- Employee discount
Quick Apply
Guest Service Agent
AC Hotel Miami Aventura —Miami, FL
- Hotel
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Onsite Night Guest Attendant
Hotel Management and Consulting —Tamarac, FL
- $15.75 - $17.75 an hour
- Full-time
- Hotel
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Front desk agent
Ocean Sky Hotel & Resort —Fort Lauderdale, FL
- From $17 an hour
- Full-time
- English
- High school diploma or GED
- Computer skills
- Free parking
- Disability insurance
Quick Apply
GUEST SERVICE REPRESENTATIVE
HAMPTON INN - FT LAUDERDALE —Fort Lauderdale, FL
- $16 - $18 an hour
- Weekends as needed
- Hotel
- Communication skills
- Entry level
Quick Apply
Room Attendant
Home2 Suites Miramar Fort Lauderdale —Miramar, FL
- Weekends as needed
- Sanitation
- Ability to climb stairs
- Hotel
- Disability insurance
- Dental insurance
Quick Apply
Property Attendant
Hotel Management and Consulting —Tamarac, FL
- $15.50 - $17.50 an hour
- Full-time
- Sanitation
- Hotel
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
ROOM ATTENDANT
RESIDENCE INN COCONUT CREEK —Coconut Creek, FL
- $16.00 - $16.50 an hour
- Weekends as needed
- No experience needed
- Hotel
- Entry level
Quick Apply
12d
Dishwasher
DoubleTree Sunrise —Sunrise, FL
- Full-time
- High school diploma or GED
- Restaurant
- Entry level
- Health savings account
- Disability insurance
Quick Apply
4d
Guest Attendant
Hotel Management and Consulting —Tamarac, FL
- $14.75 - $16.75 an hour
- Full-time
- Computer literacy
- Maintenance
- Hotel
- Health insurance
- Dental insurance
Quick Apply
ROOM ATTENDANT
HAMPTON INN COCONUT CREEK —Coconut Creek, FL
- $16.00 - $16.50 an hour
- Weekends as needed
- No experience needed
- Hotel
- Entry level
Quick Apply
Guest Relations Expert
Marriott International, Inc —Fort Lauderdale, FL
- $22 an hour
- Full-time
- Hotel
- High school diploma or GED
- Front desk
3h
Hotel Front Desk Agent
Sheraton Suites Cypress Creek —Fort Lauderdale, FL
- $17 an hour
- Hotel
- High school diploma or GED
- Organizational skills
- Flexible schedule
Quick Apply
Front Desk Agent - AC Fort Lauderdale beach Hotel
Lodging Dynamics —Fort Lauderdale, FL
- $15 - $16 an hour
- Full-time
- Hotel
- High school diploma or GED
- Leadership
- Wellness program
- Health insurance
Quick Apply
Room Attendant
MIAMI DORAL CANDLEWOOD SUITES WAS TOWNEPLACE SUITES MIAMI AI —Miami, FL
- Full-time
- Hotel
- Ability to lift 50 pounds
- In-person
- Disability insurance
- Health insurance
Quick Apply
12d

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hotels hiring jobs near broward county, fl

Hotel Front Desk Agent

WESTON TOWNEPLACE SUITES
Weston, FL

Quick Apply

Job Details

Full-time
$17 an hour

Qualifications

Customer communication
Property management systems (PMS)
Hospitality online booking platforms
Hotel and accommodations guest complaints handling
Technical Proficiency

Full Job Description

Front Desk Agent Job Description

The front desk agent serves as the face of the hotel, responsible for the entire guest cycle from reservation to departure. Key duties include managing check-ins/check-outs, handling guest inquiries and complaints, processing payments, coordinating with housekeeping for room readiness, and providing information on hotel amenities and provided services. They are the first and usually the last point of contact, managing the overall guest experience.

Core Front Office Duties & Responsibilities

Guest Registration and Check-in/Check-out: Efficiently managing guest arrivals and departures, creating key cards, and managing the booking system.
Reservations Management: Handling incoming calls, emails, brand portal messages and online reservations, including changes, cancellations, and special request.
Guest Communication & Information: Welcoming guests, informing them about amenities and local attractions, and passing along any vital information to guests.
Financial Transactions: Processing payments, verifying credit card data, collecting deposits, and managing billing/settlements.
Departmental Coordination: Serving as the liaison with housekeeping for room readiness and maintenance for repairs.
Guest Services & Complaint Resolution: Addressing guest issues promptly and professionally to ensure satisfaction.
Security & Compliance: Ensuring guest safety by verifying IDs, securing keys, and enforcing hotel policies.

Key Skills Required

Communication & Interpersonal Skills: Excellent verbal and written skills for guest interaction. Efficiently resolving guest complaints and issues.
Organization & Multitasking: Ability to manage multiple requests and bookings simultaneously.
Technical Proficiency: Familiarity with Hotel Management Software (PMS).
Customer Service Focus: High empathy and a welcoming demeanor.

Schedule Flexibility: Ability to work early mornings, nights, weekends, & holidays.

Quick Apply

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