Top 550 Customer service representative Jobs in Brown Deer, Wi

Customer Specialist
Components Company Inc —Brookfield, WI
- $60,000 - $75,000 a year
- Full-time
- 5 years
- Writing skills
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Customer Service Representative - Commercial Parts
Spartan Turf Products LLC —Elm Grove, WI
- $20 - $23 an hour
- Full-time
- Microsoft Outlook
- Customer service
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
9d
Call Center Representative
Chiropractic Company —Milwaukee, WI
- $16 - $18 an hour
- Full-time
- Spanish
- English
- No degree
- Disability insurance
- Health insurance
Quick Apply
Customer Service Representative - Minimum of 1 year of insurance, claims processing or banking
Diversified Benefit Services, Inc. —Hartland, WI
- From $19 an hour
- Full-time
- Hybrid work
- Bilingual
- Background check
- Customer service
- Paid training
- Paid holidays
Quick Apply
Service Coordinator
Horizon Commercial Pools —Butler, WI
- Full-time
- Mid-level
- High school diploma or GED
- Warehouse
Quick Apply
4d
Customer Service Representative
ER Wagner —Menomonee Falls, WI
- $18 - $25 an hour
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
3d
CSR - Customer Service Representative
MAD Live Solutions —Milwaukee, WI
- $18 - $28 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Communication skills
- Paid training
- Opportunities for advancement
Quick Apply
12d
Pharmacy Customer Service Associate
Walgreens —Brown Deer, WI
- $16 - $18 an hour
- Weekends as needed
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance
Customer Service Representative
Copart —Milwaukee, WI
- $18.00 - $20.29 an hour
- Overtime
- Bilingual
- Computer literacy
- Residential
- AD&D insurance
- Employee stock purchase plan
Quick Apply
4d
Customer Service Representative
U-Haul —Milwaukee, WI
- Part-time
- Clean driving record
- Forklift
- High school diploma or GED
- Paid holidays
- Health insurance
Customer Service Representative - Patient Registration
R1 RCM, Inc. —Mequon, WI
- $16.00 - $22.95 an hour
- Part-time
- Background check
- Hospital
- Urgent Care
Representative, Enrollment - Remote in Madison or Milwaukee
Molina Healthcare —Milwaukee, WI
- $13.55 - $26.42 an hour
- Full-time
- Remote
- HIPAA
- Research
- Data entry
- Health insurance
11d
Customer Service Specialist | 1st Shift
Gehl Food & Beverage —Germantown, WI
- $25 - $27 an hour
- Full-time
- Microsoft Excel
- ERP systems
- Research
- Health savings account
- Health insurance
Quick Apply
10d
Customer Support I, Customs Compliance
Magaya Corporation —Cedarburg, WI
- $19 - $22 an hour
- Full-time
- Remote
- Computer literacy
- Research
- Bachelor's degree
- Paid holidays
- Disability insurance
Quick Apply
Customer Service Associate I
Family Dollar —Milwaukee, WI
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service Associate I
Dollar Tree —Milwaukee, WI
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Consultant - Inbound (Part Time)
We Energies (WE) —Pewaukee, WI
- $25.29 - $32.05 an hour
- Part-time
- Travel
- US work authorization
- Typing
5d
ACCESS SERVICES REP, FCH - ACCESS SERVICES
Froedtert Health —Menomonee Falls, WI
- Part-time
- High school diploma or GED
- Home Health
- Military encouraged
- Continuing education credits
- Disability insurance
Customer Service Associate
Walgreens —Milwaukee, WI
- $17 - $20 an hour
- Part-time
- Merchandising
- English
- POS
- Health insurance
- Dental insurance
3d
Call Center Agent
Talent Haven HR —Milwaukee, WI
- Full-time
- Computer literacy
- High school diploma or GED
- Typing
Quick Apply

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Customer Specialist

Components Company Inc
Brookfield, WI

Quick Apply

Job Details

Full-time
$60,000 - $75,000 a year

Benefits

Health savings account
401(k) 3% Match
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance
Referral program

Qualifications

Blueprint specification interpretation
High school diploma or GED
Attention to detail
Problem-solving
Organizational skills
Time management

Full Job Description

About CCI

Components Company Inc. (CCI) is an innovative leader in the supply of component parts and assemblies, along with light manufacturing, kitting, auto-bagging, custom packaging, and Just-In-Time shipping. Founded in 1934, the organization continues to grow and is a full-service, value-added manufacturing, sourcing, and distribution company. CCI has been proudly ISO certified since 2001.

Summary of Role

The Customer Specialist serves as the frontline liaison between Components Company and its customers. The Customer Specialist’s primary role is to ensure customer satisfaction by addressing customer inquiries, resolving issues, and providing product or service information. This role coordinates all customer-related activities by receiving, entering and processing customer orders. The Customer Specialist has extensive and direct customer service responsibilities including creating and maintaining relationships with customers, suppliers, and internal departments.

Key Responsibilities

· Respond promptly and professionally to customers’ inquiries via phone, email or direct visits

· Resolves product or service issues by clarifying the customers’ needs, determining the cause and offering appropriate solutions

· Monitors open sales order status to ensure on-time delivery, expediting and working with other staff to solve problems and ensure customers receive parts when desired

· Runs past due sales order report weekly, earnestly resolving any late orders

· Ensures prompt customer quote turnaround through constant communication with quoting team / estimators

· Communicates and executes all customer pricing decisions, including price increases

· Maintains records of customer interactions, transactions, comments, and complaints

· Collaborates with internal teams to escalate and resolve customers’ issues.

· Closely collaborate with the Sales and Customer Support Manager with daily issues

· Provide feedback to improve customer experience and internal processes

· Communicate with quality and production departments to resolve customer issues

· Communicates with external manufacturers rep agencies

· Work within customer portals for orders and information

· Stay up to date on product knowledge, company capabilities, and company policies and system updates.

· Identify opportunities to streamline and automate sales processes, including forecasting, sales order entry, quoting, and other customer-specific requirements.

· Present a positive image of the company

· Other duties as assigned, position subject to change at any time

Qualifications

Education:

· College degree preferred, HS diploma or equivalent necessary

Experience/Knowledge:

· Strong working knowledge and ability to organize and analyze blueprints, bills of material, material and process specifications, and customer quality documentation

· 5-7 years of related customer service experience required. Sourcing, sales, or buying experience helpful.

· Working knowledge of manufacturing systems in a job environment preferred

· Project management experience desired

Skills/Competencies:

· Strong communication skills and active listening skills

· Driven and dependable

· Problem-solving and conflict resolution abilities

· Strong writing and verbal communication skills

· Attention to detail and organizational skills

· Strong prioritization, time management

· Patience, empathy and a customer- first mind set

· Familiarity with CRM systems and customer portals

· Proficient technically in MS Office Suite--especially Excel; ERP, MRP experience strongly desired.

Physical Demands

· Schedule: Monday-Thursday: 7 AM to 4 PM, Friday: 7 AM to 1 PM

· Comfortable working in a changing and busy environment

· Primarily works in an office, with some warehouse interactions with usual noise levels

· Requires sitting, occasionally stooping, standing, bending, walking, some lifting, etc.

Equal Employment Opportunity

Components Company Inc. has a longstanding record of nondiscrimination in employment and opportunity. It is the policy of CCI to follow personnel procedures that will ensure equal opportunity for all people without regard to race, color, religion, creed, national origin, sex, age, ancestry, marital status, disability, veteran or draft status, or any other status protected by state or federal law.

Job Type: Full-time

Pay: $60,000.00 - $75,000.00 per year

Benefits:

401(k) 3% Match
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Vision insurance

Ability to Commute:

Brookfield, WI 53045 (Required)

Ability to Relocate:

Brookfield, WI 53045: Relocate before starting work (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

customer service representative jobs in brown deer, wi

Customer Specialist

Customer Service Representative - Commercial Parts

Call Center Representative

Customer Service Representative - Minimum of 1 year of insurance, claims processing or banking

Service Coordinator

Customer Service Representative

CSR - Customer Service Representative

Pharmacy Customer Service Associate

Customer Service Representative

Customer Service Representative

Customer Service Representative - Patient Registration

Representative, Enrollment - Remote in Madison or Milwaukee

Customer Service Specialist | 1st Shift

Customer Support I, Customs Compliance

Customer Service Associate I

Customer Service Associate I

Customer Consultant - Inbound (Part Time)

ACCESS SERVICES REP, FCH - ACCESS SERVICES

Customer Service Associate

Call Center Agent

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