Top 494 Customer service representative Jobs in Brownstown Mi

Customer Care Metalworking Tech Support Representative
MSC —Southfield, MI
- $19.12 - $30.04 an hour
- Full-time
- 5 years
- Computer literacy
- Basic math
- Paid holidays
- Health insurance
Member Experience Lead
VASA Fitness —Dearborn, MI
- $18.70 an hour
- Full-time
- Background check
- Mid-level
- Office
- Paid parental leave
- Health savings account
Quick Apply
11d
Customer Service Representative
University of Michigan Credit Union —Ann Arbor, MI
- Office
- Trade school
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
Information Referral Specialist
WAYNE-METROPOLITAN COMMUNITY ACTION AGENCY —Detroit, MI
- $22 - $24 an hour
- Monday to Friday
- Mid-level
- Bachelor's degree
- Travel
Remote Healthcare Scheduling Specialist (Day or Night) Entry-Level
Qureos Inc —Detroit, MI
- $22 - $38 an hour
- Full-time
- Remote
- HIPAA
- Bachelor's degree
- Organizational skills
- Health insurance
- Dental insurance
1d
Customer Service Rep - Day
GXO Logistics —Brownstown, MI
- Day shift
- Microsoft Excel
- Pass drug screening
- High school diploma or GED
- Disability insurance
- Health insurance
3d
Customer Service Associate
Dows Equipment Serv Inc —Romulus, MI
- $20 - $26 an hour
- Full-time
- English
- Analysis skills
- Typing
- Paid training
- Health insurance
Quick Apply
Remote Customer Service/Sales Representative
Agent Alliance —Canton, MI
- $65,000 - $70,000 a year
- Full-time
- Remote
- Entry level
- Paid training
- Health insurance
Quick Apply
Customer Service Representative
Graybar Electric Company, Inc. —Belleville, MI
- $22 - $23 an hour
- Full-time
- High school diploma or GED
- Associate's degree
- 2 years
- Profit sharing
- Paid holidays
Quick Apply
Customer Service Representative
Target Steel —Flat Rock, MI
- Full-time
- Sales
- Word processing
- Computer literacy
Quick Apply
Client Success Representative (Remote)
Demand.com —Detroit, MI
- Remote
- Mid-level
- Communication skills
- Time management
Quick Apply
Client Telesales Specialist (Remote)
S&A Group —Detroit, MI
- $50,000 - $65,000 a year
- Full-time
- Remote
- High school diploma or GED
- Communication skills
- Entry level
Quick Apply
14d
Call Center Customer Service Representative
Backyard Products, LLC —Monroe, MI
- $16 - $18 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Client Advocate
greenpath, inc. —Monroe, MI
- $15.00 - $17.57 an hour
- Weekends as needed
- Remote
- Residential
- Organizational skills
- Typing
Quick Apply
7d
Customer Service Representative I
Dawn Foods —Romulus, MI
- $42,870 - $64,300 a year
- Monday to Friday
- Spanish
- Ability to walk for extended periods
- Office
- Paid training
- Paid holidays
Ramp Agent (Customer Service Agent) - DTW
Delta Airlines —Detroit, MI
- From $20.55 an hour
- Full-time
- 18 years or older
- High school
- Customer service
- Paid parental leave
- Paid holidays
10d
Customer Service Rep
Iceberg Heating & Cooling —Monroe, MI
- Day shift
- In-person
- Entry level
- Health insurance
- Dental insurance
Member Services Specialist - Contact Center
Total Community Credit Union —Taylor, MI
- $19.63 - $20.86 an hour
- Full-time
- Research
- Finance
- High school diploma or GED
- AD&D insurance
- Paid holidays
Quick Apply
8d
Customer Service Representative
Planet Fitness —Woodhaven, MI
- $14.50 an hour
- 18 years or older
- Entry level
- Profit sharing
- Health insurance
Quick Apply
Dispatcher and Customer Service Representative
Fourteenth Avenue Cartage Co., Inc. —Dearborn, MI
- $25 - $27 an hour
- Full-time
- Customer service
- Dry van
- Office
- Disability insurance
- Health insurance
Quick Apply
5d

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Customer Care Metalworking Tech Support Representative

MSC -
Southfield, MI

Apply Now

Job Details

Full-time
$19.12 - $30.04 an hour

Benefits

Paid holidays
Health insurance
Tuition reimbursement

Qualifications

Computer operation
Customer communication
Basic math
High school diploma or GED
Desktop applications
Data entry
Technical customer support solution

Full Job Description

BUILD A BETTER CAREER WITH MSC

Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates.

Requisition ID :20528

Employment Type :Full Time

Job Category :Customer Service/Support

Work Location :Southfield, MI

BRIEF POSITION SUMMARY:

The Technical Support Rep assists internal and external customers with application recommendations, alternative product selections and technical inquiries.

DUTIES and RESPONSIBILITIES:

Assists associates and customers with product related technical inquiries by applying knowledge of MSC's products and their uses.
Accepts transferred customers from associates to ensure that conference times are not excessive.
Effectively uses up selling and other selling techniques to increase order value.
Maintains vendor resources by ensuring it is kept up to date with the latest available information.
Retains item-specific bin check information and vendor information and communicates errors to the catalog correction team.
Troubleshoots product and warranty issues; finds solutions satisfactory to both customers and associates.
Communicates customer concerns and sales opportunities to sales management.
Responsible for completing on-line product training and attending on-site vendor training.
Assists the Cross Reference Team by updating or selecting the appropriate item cross for a particular product.
Assists Customer Care training team with product presentations when required.
Attends Team meetings in order to share technical tips and applications when required.
Proficient in WEBSOE, PC applications, and internet search capabilities.
Assists other departments with item identification, defective inventory, and bin check issues.
Applies continuous improvement processes to continually identify and eliminate waste and inefficiencies.
Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose.
Participation in special projects and performs additional duties as required
INDICATES ESSENTIAL DUTIES

To perform this job successfully an associate must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, experience level and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

EDUCATION and EXPERIENCE:

High school diploma or equivalent is required. Bachelor's degree preferred
Minimum of five years Metalworking industry experience/knowledge required
Minimum of two years inbound/ outbound telephone sales, outside sales, or customer service experience preferred.

SKILLS:

Some CRT data entry experience is required.
Basic PC Knowledge is required.
Excellent resourcefulness, organizational skills and sense of urgency.
Knowledge of basic arithmetic is required.
Knowledge of MSC like products and the ability to provide technical assistance on various product categories is required.
Excellent customer service and sales skills are preferred
Good oral and written communications skills are also required.

OTHER REQUIREMENTS:

This position may require access to International Traffic in Arms Regulations Information (“ITAR”) and/or Controlled Unclassified Information (“CUI”).

Compensation starting at $19.12 - $30.04 depending on candidate location and experience.

The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change.

Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time.

This job posting will remain open for a minimum of 3 business days from the original posting date or longer as needed to fill the position.

WHY MSC?

People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential.

OUR COMMITMENT TO YOU

Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits.

You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known.

Apply Now

Refine Your Search

customer service representative jobs in brownstown mi

Customer Care Metalworking Tech Support Representative

Member Experience Lead

Customer Service Representative

Information Referral Specialist

Remote Healthcare Scheduling Specialist (Day or Night) Entry-Level

Customer Service Rep - Day

Customer Service Associate

Remote Customer Service/Sales Representative

Customer Service Representative

Customer Service Representative

Client Success Representative (Remote)

Client Telesales Specialist (Remote)

Call Center Customer Service Representative

Client Advocate

Customer Service Representative I

Ramp Agent (Customer Service Agent) - DTW

Customer Service Rep

Member Services Specialist - Contact Center

Customer Service Representative

Dispatcher and Customer Service Representative

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BRIEF POSITION SUMMARY:

DUTIES and RESPONSIBILITIES:

EDUCATION and EXPERIENCE:

SKILLS:

OTHER REQUIREMENTS:

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