Top 243 Customer service Jobs in Brownsville Tx

Nelnet Customer Service Representative - Brownsville, TX - September 2026 start date
Nelnet —Brownsville, TX
- $16.50 an hour
- Full-time
- 7 years
- Basic math
- Research
- Wellness program
- Health savings account
10d
Cashier (Good4u Customer Care)
Natural Grocers —Brownsville, TX
- From $15 an hour
- Full-time
- Data entry
- Entry level
- Wellness program
- Paid parental leave
Quick Apply
Customer Service Representative
U-Haul —Brownsville, TX
- Part-time
- Clean driving record
- Forklift
- High school diploma or GED
- Paid holidays
- Health insurance
Customer Service Representative - Healthcare
Maximus —Brownsville, TX
- $15 an hour
- Overtime
- HIPAA
- English
- Office
Front Desk Team Member - Brownsville
Gold's Gym —Brownsville, TX
- Weekends as needed
- High school diploma or GED
- Ability to lift 50 pounds
- Computer skills
Customer Service Representative - Bilingual Spanish, Healthcare
Maximus —Brownsville, TX
- $16.50 an hour
- Overtime
- HIPAA
- High school diploma or GED
- In-person
Customer Service Facility Attendant
SpinXpress - South Texas —Brownsville, TX
- $10 - $12 an hour
- Part-time
- Computer literacy
- Merchandising
- Computer skills
- Paid training
Quick Apply
Front Desk Receptionist
ABC Pediatrics —Brownsville, TX
- $10 - $12 an hour
- Full-time
- Background check
- Customer service
- HIPAA
- Paid training
- Paid time off
Quick Apply
10d
Customer Service Associate I
Dollar Tree —Brownsville, TX
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Virtual Banker
FNBT - First National Bank Texas —Brownsville, TX
- Holidays
- 18 years or older
- Writing skills
- High school diploma or GED
Customer Service/Sales
Home Depot —Brownsville, TX
- Entry level
Cashier/Customer Service Representative
City of Harlingen Waterworks System —Harlingen, TX
- $17 an hour
- Full-time
- Entry level
Quick Apply
Front Desk Receptionist
Valley Day & Night Clinic —Brownsville, TX
- $11 an hour
- Full-time
- HIPAA
- English
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
10d
Customer Service / Front Desk SR
TruFit Athletic Clubs —Brownsville, TX
- Part-time
- High school diploma or GED
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Client Services Representative
SOUTHWEST KEY PROGRAMS INC —Brownsville, TX
- $18.45 an hour
- Full-time
- Spanish
- Customer service
- Word processing
Quick Apply
5d
Customer Service Representative
Systems Integration, Inc. —Brownsville, TX
- Full-time
- Remote
- Administrative experience
- High school diploma or GED
- Organizational skills
Quick Apply
Cashier/Customer Service
The Pizzeria —Brownsville, TX
- From $8 an hour
- Part-time
- Fast casual restaurant
- Fair chance
- In-person
- Employee discount
- Opportunities for advancement
Quick Apply
Customer Service Representative - Rio Hondo
New Horizon Health Center —Brownsville, TX
- Extended hours
- HIPAA
- Residential
- High school diploma or GED
Guest Service Representative (Front Desk Agent) - WoodSpring Suites
J&P Hospitality Management, LLC —Brownsville, TX
- $10 - $13 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
Front Desk Team Member - Brownsville
RSG Group —Brownsville, TX
- Weekends as needed
- High school diploma or GED
- Ability to lift 50 pounds
- Computer skills

I want to receive the latest job alert for customer service in brownsville tx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service jobs near brownsville tx

Customer Service Associate Cashier jobs in Brownsville, TX

Customer Service Representative jobs in Brownsville, TX

Front Desk Receptionist jobs in Brownsville, TX

Child Protective Service jobs in Boston, MA

Patient Service Representative jobs in San Jose, CA

Overnight Customer Service Remote jobs in Nashville, TN

Customer Service Representative jobs in Jersey City, NJ

Remote Customer jobs in Port Saint Lucie, FL

Customer Service Representative jobs in Portland, OR

Customer Service Representative jobs in Charlottesville, VA

Customer Service Representative jobs in Alexandria, VA

Customer Success Manager jobs in Portland, OR

Healthcare Customer Service Representative jobs in North Carolina

Customer Services Remote jobs in Rochester, NY

Airline Customer Service jobs in Oklahoma City, OK

Work From Home Customer Service No Experience jobs in Wilmington, DE

Sales Development Representative jobs in San Antonio, TX

Customer Service Representative jobs in Decatur, GA

Customer Service Representative jobs in Salem, OR

Child Support Customer Service Representative jobs in Baltimore, MD

Nelnet Customer Service Representative - Brownsville, TX - September 2026 start date

Nelnet -
Brownsville, TX

Apply Now

Job Details

Full-time
$16.50 an hour
10 days ago

Benefits

Wellness program
Health savings account
AD&D insurance
Employee stock purchase plan
Loan repayment program
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Work from home
Employee assistance program
Vision insurance
Life insurance

Qualifications

Live chat
Data integrity assurance
Customer records maintenance
Managing customer accounts
7 years
Email customer support
Texting/chatbox tools
Account maintenance
Phone communication
Payment processing
Basic math
Client inquiry handling
De-escalation techniques
Research
Microsoft Office
High school diploma or GED
Continuous improvement
Customer service through social media
Task prioritization
Retail store experience
Customer service knowledge base
Customer support for financial loans
Handling account queries
Escalation handling
Communication skills
Email support
Entry level
Office experience
Client interaction via phone calls
Student loans

Full Job Description

Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities.

The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you're part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.

To be considered for this role you must meet the following location requirement:

Brownsville, TX (within a 60 mile radius)

Train and work onsite at our Brownsville office. You will spend time learning the position and building rapport with your team.

Once you’ve met the established performance expectations, you’ll have the opportunity to work from home. Many new hires reach this milestone around three months into the role, though the timing may vary depending on individual progress and support needs.

Pay: $16.50/hour

Potential to earn up to an additional $4.57 per hour based on benefit elections.

Training hours (5 weeks): Monday-Friday 8:30 a.m. CST- 5:00 p.m. CST

Shift post-training:
Monday - 1145a-815p
Tuesday - 1045a-715p
Wednesday- 1045a-715p
Thursday - 845a-515p
Friday - 845a-515p

Shift times are based on the company's needs and are not flexible at this time. During the training period, time off will generally not be available.

Internet Requirements if virtual or working from home:

Internet speed of 25 Mbps or higher required (you can test this by going to www.speedtest.net)
Hardwired internet (Ethernet) connection router, cannot connect via Wi-Fi

SUMMARY:

In your role as a Customer Service Advisor you will serve as the face of Nelnet to our customers. Your primary responsibility includes helping customers with their student loans inquiries, whether it be general questions, payment processing or payment options.

We will provide you with a fun and engaging work environment as well as thorough training to ensure you are equipped to provide a superior customer experience. Each day your goal is to empower our customers to manage their student loans by providing a superior customer experience.

Nelnet is committed to providing our Customer Service Advisors with tools to develop and advance in their Nelnet career. Some examples of those tools are:

o Training to enhance your strong communication skills

o Cross training to utilize web chat, email, text and social media communication with our customers

o Participation in our various professional development programs

o Gaining the knowledge and ability to educate borrowers about their student loans

o Understanding the financial aspects of student loans and the components that go with it, such as interest rates and credit reporting.

JOB RESPONSIBILITIES:

1. Interact with customers on their accounts, including inbound and outbound phone calls, email, chat and text as assigned

2. Utilize basic math & PC skills to track, troubleshoot and accurately update information on customer accounts

3. Maintain and ensure integrity of data and sensitive information

4. Work with our customers across multiple platforms simultaneously to address questions and resolve issues

5. Utilize your developed ability to communicate effectively with both customers and your team

6. Evaluate options available to customer via tool such as internal knowledge base, standard processes, published materials, or escalating to appropriate levels as needed

7. Perform other tasks related to resolving customer needs by displaying ownership and deescalating calls/contacts

8. Research to provide customer inquiries with resolutions in accordance with established laws, regulations, and policies

9. Commit to Performance Based Organization (PBO) & Easy To Do Business With (ETDBW) philosophy

10. Contribute to Continuous Process Improvement

Additional Requirements per Contract:

Employment and continued employment are contingent upon obtaining and maintaining a favorable Federal clearance (5C), providing required fingerprints and obtaining PIV-I card in our office
Must be a United States citizen
Must have resided in the United States 3 of the past 5 years
The government security clearance process involves collecting and providing information such as 7 years of previous work experience, previous addresses, contact information of people that can verify this information, etc.
Must not be delinquent or in default with any federal debt
Final suitability determination is the sole discretion of the Department of Education

EDUCATION:

High school degree or equivalent preferred.

EXPERIENCE:

1+ year of customer service experience and/or general office experience preferred.

Experience in retail or other customer-facing positions or jobs that require a high degree of providing excellent customer experience is desired.

COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:
1. Ability to learn and retain knowledge of the student loan industry
2. Service Excellence
3. Strong oral and written communication skills
4. Listening comprehension, reading comprehension
5. Teamwork
6. Accuracy/Attention to Detail
7. Work with MS Office
8. Business Math
9. Problem Solving
10. Managing Multiple Priorities

#INDBrownsville

Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: Benefits & Perks - Nelnet Inc.

Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or [email protected].

Nelnet is a Drug Free and Tobacco Free Workplace.

Use of Artificial Intelligence in Hiring

We may use automated or artificial intelligence enabled tools to assist with the initial review of applications, such as identifying relevant skills or experience. These tools are used to support human review and do not make hiring decisions. A recruiter reviews applications and determines which candidates move forward in the hiring process. For more information, see our Privacy Policy and Pre-Use Notice: Automated Tools in Hiring

Apply Now

Refine Your Search

customer service jobs in brownsville tx

Nelnet Customer Service Representative - Brownsville, TX - September 2026 start date

Cashier (Good4u Customer Care)

Customer Service Representative

Customer Service Representative - Healthcare

Front Desk Team Member - Brownsville

Customer Service Representative - Bilingual Spanish, Healthcare

Customer Service Facility Attendant

Front Desk Receptionist

Customer Service Associate I

Virtual Banker

Customer Service/Sales

Cashier/Customer Service Representative

Front Desk Receptionist

Customer Service / Front Desk SR

Client Services Representative

Customer Service Representative

Cashier/Customer Service

Customer Service Representative - Rio Hondo

Guest Service Representative (Front Desk Agent) - WoodSpring Suites

Front Desk Team Member - Brownsville

I want to receive the latest job alert for customer service in brownsville tx

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected