**Before applying, please note that candidates who do not meet the Minimum Qualifications Required will not be considered**
Job Title: Canine Care Manager
Department: Operations, Brunswick Campus
Job Classification: Full Time; Salaried, Exempt Position
Job Relationships: Reports to Director of Operations, works closely with Customer Care Manager, Foster Care Team, Volunteer Coordinator, Transport Coordinator, Feline and Small Animals Care Manager, veterinary care team, behavior and training team
Supervisory Responsibilities: Supervises the Canine Animal Care Technicians, Canine Care Team Lead, acts as Manager on Duty for all departments as needed
General Purpose: Responsible for the cleaning, care and well-being of animals in MH custody, speed and efficiency of processes and problem solving within the resources available
Schedule: This position is a member of the MH management team and schedule is determined as the organization’s needs dictate. Weekends and evenings are required. Availability in the mornings to manage staff call-outs is required
PRIMARY PURPOSE
To coordinate the daily work of Canine Animal Care Technicians to ensure proper cleaning, disease control, proper medical care as directed by veterinarians, and a safe and healthy environment for animals in accordance with MH’s mission and resources.
RESPONSIBILITIES
ANIMAL CARE:
· Consider on a daily basis: the physical environment of our pets, the mental
health and physical well-being of our pets and the interactions of staff,
volunteers and members of the public with our pets
· Ensure sanitary and comfortable housing for dogs in our care, adhering to the guidelines of MH SOPs
· Ensure species appropriate housing, diet and enrichment for dogs in the shelter and in foster care
· Oversee the medicating and vaccinating of pets on site and in foster care and provide other medical treatments as needed. Observe animals for illness, infestations and behavior changes and report, document and assign plans as needed
· In conjunction with medical team, assess dog medical needs and work within resources to meet those needs
· Research and remain up to date on animal sanitation and housing best practices
· In conjunction with the Behavior Department, ensure that all dogs have an enriched environment, including, but not limited to toys, soothing sounds, puzzles, etc.
· In conjunction with the Behavior Department, ensure dogs receive their behavior evaluations in a timely manner
· Ensure that dogs in care are proceeding through their pathway planning steps in a timely and efficient manner
· Monitor morning cleaning and medicating to ensure the shelter will open on time; monitor evening cleaning to ensure the team will leave on time, with all responsibilities completed
· In conjunction with the Director of Operations, revise and create SOPs as
needed to ensure up to date training and reference resources for staff
· Monitor and manage cleanliness throughout the day of dog housing areas, laundry and supply storage areas and crate area
· Perform the functions of the ACTs as needed
SUPERVISORY:
· Schedule and supervise the Animal Care Team and ensure that they are supported in their daily responsibilities
· Initiate daily task assignments, follow through on any pending matters, use independent judgment and training to take appropriate action to deal with situations as they arise
· Set the example of high functioning, positive work style while coaching and mentoring animal care team members through their individual career growth and development
· Interview and hire new team members with an eye to needed skill sets, positive and progressive mindset regarding animal welfare and potential for growth within MH
· Understand and teach shelter policies pertaining to adoptions, admissions, behavior assessments, treatment guidelines and euthanasia
· Follow the Phase Training process for new hires and update as needed, monitoring staff’s progress and providing supplementary training and feedback as needed
· In conjunction with the Director of Operations, perform performance reviews, performance improvement plans and disciplinary actions, as needed, per the MH documentation guidelines
· Monitor work processes to ensure safety and compliance of staff and volunteers and take immediate action to correct unsafe actions or hazardous conditions
ADDITIONAL RESPONSIBILITIES:
· Ensure the dogs in our care have received their intake exams the day they enter our care
· Monitor and update dog records in PetPoint, to ensure accuracy and completeness
· Participate in Shelter Welfare Rounds
· Aid in the marketing and adopting of animals in a positive, upbeat yet truthful manner
· Understand the philosophies of an open admission facility and comfortable with discussing them with both staff and members of the public
· Interact with the staff and the public in a polite, professional, non-judgmental manner at all times
· Present a neat and professional appearance in accordance with the MH dress code
· Oversee the training and skill checks for canine care area volunteers, to ensure protocols are being followed, goals are met and that they feel valued and appreciated
· Observe the facility at all opportunities and report any repair or maintenance needs of the building, grounds and equipment and keep track of deep cleaning projects and assign as needed
· Participate in MH events on- and off-site as a representative of the MH management team to the public and donors
· Perform the functions of a Manager on Duty, which include alarming/unalarming the building(s), checking staff out, handling patron and animal emergencies and completing end of day checklist
· Other duties and responsibilities as assigned as the business needs dictate
SKILLS & ABILITIES NECESSARY:
· Candidates should have excellent communication skills, strong organizational skills, and the ability to work effectively with others, as coordination with multiple departments within the organization is required
· Strong vet teching background or equivalent skills
· Strong safe, low stress animal handling skills
· Computer skills required including Word, Excel, email and all other forms of electronic communication
· Ability to learn and work in an animal sheltering database
MINIMUM QUALIFICATIONS REQUIRED:
· Bachelor’s degree or equivalent combination of education and experience directly applicable to animal sheltering
· Minimum three years supervising staff, preferably in an animal sheltering environment
· Valid Maine driver’s license
· Able to climb stairs
· Able to scoop, bend, twist, lift and squat as part of normal job functions
· Able to interact with all varieties of domestic animals and their associated dietary and housing items without issue
PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT
· Duties of the job are performed in an animal shelter/animal clinic setting
· The employee is frequently exposed to odors or airborne particles including animal fur, disinfecting chemicals which can be toxic and zoonotic diseases
· Consistently exposed to animals and animal allergens under conditions without alterations available
· The noise level in the work environment can be very loud
· Must be able to lift at least 50 lbs.
· Able to climb stairs
· Able to scoop, bend, twist, lift, squat, kneel, grip and reach
· Able to stand and walk for several hours up to an 8-hour shift
· Able to sit at a computer workstation and type and use a mouse for 2-4 hours at a time as part of normal job functions
· Move about the building and campus consistently to coordinate work
PSYCHOLOGICAL DEMANDS (in a usual workday)
Must possess excellent organizational and time management skills in order to handle multiple and sometimes conflicting tasks. Must be able to work with minimal supervision regarding time management and have the ability to consistently make sound, ethical decisions in emergency situations. Demonstrated ability to make accurate assessments while establishing and maintaining effective working relationships within the organization.
This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this job description is intended to be an accurate reflection of the current job, the organization reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances dictate (such as emergencies, changes in personnel, workload, rush jobs, or technological developments).
Pay: $50,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- On-the-job training
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Work Location: In person
