Top 642 Client services manager Jobs in Brunswick, Me

Director, Group Client Engagement
Unum Group —Portland, ME
- $89,900 - $169,900 a year
- Full-time
- 5 years
- Research
- Bachelor's degree
- Loan repayment program
- Disability insurance
Clinical Supervisor - Children's Behavioral Health Home and Wraparound Services
The Opportunity Alliance —South Portland, ME
- Full-time
- Clean driving record
- Computer literacy
- Licensed Clinical Social Worker
- 403(b) matching
- Paid holidays
Quick Apply
Registered Nurse Clinical Liaison (RN) Penobscot County, ME
TAG MedStaffing —Falmouth, ME
- $85,000 - $105,000 a year
- Contract
- Acute care
- RN License
- Hospital
- Health insurance
- Paid time off
Quick Apply
1d
Sr. CX Manager
Unum Group —Portland, ME
- $75,500 - $142,700 a year
- Full-time
- 7 years
- Marketing
- Writing skills
- Loan repayment program
- Disability insurance
9d
Office Manager/Bookkeeper
Hopkinson & Abbondanza, PA —Portland, ME
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
2d
Residential Program Manager - Portland
Shalom House —Portland, ME
- $71,240 a year
- Full-time
- Adults
- Mid-level
- Office
- Disability insurance
- Health insurance
Quick Apply
Accounting Manager
Skillcloud HCM —Portland, ME
- From $85,000 a year
- Full-time
- Office
- Residential
- Finance
- Paid holidays
- Dental insurance
Quick Apply
5d
Client Services Associate - Mailroom
SPS North America —Portland, ME
- $18 - $19 an hour
- Office
- High school diploma or GED
- Analysis skills
- Health savings account
- Disability insurance
11d
Veterans and Case Management Clinical Supervisor
Health Affiliates Maine —Auburn, ME
- From $75,000 a year
- Full-time
- Hybrid work
- Background check
- 18 years or older
- 5 years
- Paid holidays
- Disability insurance
Practice Manager
Spurwink Services —Randolph, ME
- $21.00 - $25.29 an hour
- HIPAA
- Mid-level
- Outpatient experience
- Paid training
- Disability insurance
4d
WS Program Manager - Region 1
Goodwill Industries of Northern New Engl —Portland, ME
- $57,000 - $65,000 a year
- Part-time
- Computer literacy
- Bachelor of Science
- Writing skills
- 403(b) matching
- Paid holidays
Quick Apply
Customer Service Representative
Modern Pest Services —Brunswick, ME
- From $18 an hour
- Full-time
- Hybrid work
- Background check
- Word processing
- High school diploma or GED
- Paid training
- Health savings account
Quick Apply
4d
Field Superintendent
Sheridan Construction —Maine
- Full-time
- Construction site
- Mid-level
- Driver's License
- Health insurance
- 401(k)
Quick Apply
Automotive Sales Professional
Bill Dodge Auto Group —Westbrook, ME
- $60,000 - $150,000 a year
- Evenings as needed
- Background check
- Clean driving record
- Dealership
- Paid training
- Disability insurance
Quick Apply
Sales Liaison - Home Care Services
Right at Home —Portland, ME
- From $100,000 a year
- Full-time
- Marketing
- 5 years
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
3d
Warehouse Operations Manager
Confidential —Portland, ME
- $75,000 a year
- Weekends as needed
- Microsoft Outlook
- Ability to walk for extended periods
- Bachelor of Science
- Health savings account
- Disability insurance
Quick Apply
Assistant Director of Clinical Services
Tedford Housing —Brunswick, ME
- $35 - $36 an hour
- Full-time
- Background check
- LMFT
- Clean driving record
- Paid holidays
- Disability insurance
Quick Apply
Commercial Linen & Uniform Sales Specialist
CASCOBAY CLEANING SERVICES —Portland, ME
- Full-time
- CRM software
- Clean driving record
- Mid-level
- Mileage reimbursement
- Health insurance
Quick Apply
1d
Children's BHH Care Coordinator/Case Manager
Spurwink Services —Lewiston, ME
- $23 - $27 an hour
- Full-time
- Clean driving record
- Mid-level
- Office
- Paid training
- Disability insurance
6d
Evening Shelter Manager
Tedford Housing —Brunswick, ME
- $27 an hour
- Weekends as needed
- Background check
- Clean driving record
- Microsoft Excel
- Mileage reimbursement
- AD&D insurance
Quick Apply

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client services manager jobs near brunswick, me

Director, Group Client Engagement

Unum Group -
Portland, ME

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Job Details

Full-time
$89,900 - $169,900 a year

Benefits

Loan repayment program
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
401(k) 5% Match
Vision insurance
401(k) matching
Opportunities for advancement

Qualifications

Customer communication
Research

Full Job Description

Job Posting End Date: August 10

When you join the team at Unum, you become part of an organization committed to helping you thrive.

Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:

Award-winning culture
Inclusion and diversity as a priority
Performance Based Incentive Plans
Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
Generous PTO (including paid time to volunteer!)
Up to 9.5% 401(k) employer contribution
Mental health support
Career advancement opportunities
Student loan repayment options
Tuition reimbursement
Flexible work environments

All the benefits listed above are subject to the terms of their individual Plans .

And that’s just the beginning…

With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you’re directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!

General Summary:

The Director, Group Client Engagement leads the Long Term Care (LTC) Client Engagement team that supports our employer clients, with a primary focus on developing and executing strategic engagement initiatives in line with Unum’s closed block LTC strategy.

This role acts as a strategic partner across the Home Office, Field leadership, and broker organizations, ensuring alignment on engagement priorities and advancing a proactive, education-focused approach to managing client needs. The Director identifies emerging trends, shapes & implements scalable engagement strategies, and influences cross-functional decisions to drive appropriate risk-based outcomes.

The Director also oversees the evolution of the Group Client Engagement model and leads a team of professionals, ensuring strong capability, accountability, and alignment to business priorities. Through cross-functional collaboration and leadership of strategic initiatives, this role ensures the function delivers consistent, high-quality outcomes that support enterprise goals.

Principal Duties and Responsibilities

Efficiently recruit, manage, develop and motivate a team responsible for supporting all levels of the Field Office, brokers and clients as needed
Ownership for certain aspects of servicing of in-force customers, with appropriate collaboration with field and partners outside of own business area
Creating, testing and refining new approaches to our strategy to improve overall performance and sharing best practices
Embrace and lead change to improve workflow, enhance customer service and reduce operating costs
Leverage strong internal partnerships to find service resolutions and make it easy for our clients to do business with Unum
Instill a sense of urgency in others and ensure that field partners, brokers and clients are getting the level of responsiveness and service they expect
Provide strategic direction to team and partners as new processes, products, systems or platforms are developed
Ensure collective ownership of talent effectiveness across the teams with accountability for candid exchange of feedback that motivates and rewards high performers and ensures calibration of assessment
Identification of trends within teams and oversee the consistent implementation of creative strategies (e.g. training) to ensure team is knowledgeable and customer focused
Proactively identify and research problems or trends and develop and implement resolutions independently or partnering with internal connects as needed
Participate in a strategic leadership capacity in the analysis, design, development and delivery of Home Office driven projects
Initiate and drive continuous improvement efforts around key business processes
Keep abreast of Business and workflow changes in all supported organizations and implement workflow changes accordingly
Ensure that the highest level of quality is maintained
Perform other duties as assigned

Job Specifications

Bachelor’s degree or equivalent experience required
5+ years’ experience managing in a related complex customer service environment required
5+ years management experience preferred
Strong knowledge of the insurance business, the company's operating structure, product offerings, external drivers and corresponding workflow processes
Strong understanding of market dynamics with ability to favorably position and represent Unum to external constituents preferred
Demonstrated commitment to customer service and quality improvement methods
Ability to alter style or approach according to different situations and individual needs
Technical and Project management experience strongly desired
Develop and implement solutions by influencing and negotiating with partners across multiple functions and at various levels
Strong collaboration skills; demonstrated ability to partner at all levels with cross-functional business areas on both strategic and tactical levels to achieve results with multiple and diverse priorities
Critical thinking; ability to problem solve complex issues
Ability to manage and develop people remotely
Proven leadership and people management skills, including coaching and development of other managers
Ability to effectively work in a team environment with solid team building skills
Effective communication with field, brokers and customers
Versatility/adaptability with proven ability to lead change
May require occasional travel

#LI-LR1

#LI-Onsite

~IN1

Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.

Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.

The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.

$89,900.00-$169,900.00

Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.

Company:

Unum

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Refine Your Search

client services manager jobs in brunswick, me

Director, Group Client Engagement

Clinical Supervisor - Children's Behavioral Health Home and Wraparound Services

Registered Nurse Clinical Liaison (RN) Penobscot County, ME

Sr. CX Manager

Office Manager/Bookkeeper

Residential Program Manager - Portland

Accounting Manager

Client Services Associate - Mailroom

Veterans and Case Management Clinical Supervisor

Practice Manager

WS Program Manager - Region 1

Customer Service Representative

Field Superintendent

Automotive Sales Professional

Sales Liaison - Home Care Services

Warehouse Operations Manager

Assistant Director of Clinical Services

Commercial Linen & Uniform Sales Specialist

Children's BHH Care Coordinator/Case Manager

Evening Shelter Manager

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