Top 75 Customer care coordinator Jobs in Brunswick, Oh

Client Care Coordinator
Cleveland Hearing & Speech Center —Broadview Heights, OH
- $42,000 - $47,000 a year
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
Front Desk Coordinator - Strongsville
Face Forward Aesthetics —Strongsville, OH
- $17 - $19 an hour
- Full-time
- HIPAA
- Mid-level
- Organizational skills
- Paid training
- Paid parental leave
Quick Apply
8d
Admissions Coordinator
Seven Hills —Seven Hills, OH
- $26 - $28 an hour
- Full-time
- Skilled nursing facility
- Computer literacy
- Mid-level
- Health savings account
- Health insurance
Quick Apply
6d
Delivery Coordinator I - Customer Care
MCPC —Brookpark, OH
- Writing skills
- Research
- 1 year
Quick Apply
Dental-Patient Care Coordinator
TK Dental-Thomas S Kelly, DDS & Thomas R Kimberly, DDS, Inc. —Beachwood, OH
- $24 - $28 an hour
- Full-time
- Dental office
- High school diploma or GED
- In-person
- Profit sharing
- Continuing education credits
Quick Apply
Client Care Coordinator
Older Wiser Life Services —Richfield, OH
- Email
- Background check
- Management
- Word processing
- Referral program
Central Intake Coordinator
Saber Community Support and Development Office —Cleveland, OH
- $60,000 - $70,000 a year
- Full-time
- Computer literacy
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
Customer Service - Export Specialist
Sherwin-Williams —Cleveland, OH
- $62,256 - $77,641 a year
- Full-time
- 18 years or older
- Inventory management
- Office
3d
Medical Receptionist - Medina Office
Apex Skin —Medina, OH
- $15 - $17 an hour
- Full-time
- Current TB test
- Word processing
- Clinic
- Opportunities for advancement
Quick Apply
Patient Service/Front Desk Coordinator
MyEyeDr. —Parma, OH
- Weekends as needed
- Computer literacy
- Administrative experience
- Computer skills
- Paid holidays
- Health insurance
Medical Office Receptionist
LifeStance Health —Brecksville, OH
- From $21 an hour
- Full-time
- HIPAA
- High school diploma or GED
- In-person
- Paid parental leave
- AD&D insurance
Quick Apply
13d
Wellness Coordinator
PPTC LLC —Middleburg Heights, OH
- $16 - $20 an hour
- Part-time
- High school diploma or GED
- Clinic
- Ability to lift 50 pounds
Quick Apply
Patient Care Coordinator
Drayer Physical Therapy —Macedonia, OH
- Weekends as needed
- Inventory management
- High school diploma or GED
- Clinic
- Paid holidays
- Disability insurance
Quick Apply
Director Client and Caregiver Relations
Right at Home Middleburg Heights, OH —Middleburg Heights, OH
- $45,000 - $60,000 a year
- Full-time
- Customer service
- 5 years
- Computer literacy
Quick Apply
Front Desk Coordinator
Community Medical Services —Cleveland, OH
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Medication administration
- Health savings account
- Paid holidays
Quick Apply
Medical Receptionist - Hudson Office
Apex Skin —Hudson, OH
- Full-time
- Current TB test
- Word processing
- Clinic
- Opportunities for advancement
13d
Admissions Coordinator
The Heights Rehabilitation and Healthcare Center —Broadview Heights, OH
- Full-time
- Skilled nursing facility
- Marketing
- Mid-level
- Paid holidays
- Dental insurance
Quick Apply
1d
Receptionist / PRN
Cleveland Clinic Rehabilitation Hospital - Avon —Avon, OH
- PRN
- Hospital
- Inpatient
- High school diploma or GED
- Opportunities for advancement
Outpatient Coordinator
ClearVista Behavioral Hospital —Lorain, OH
- $20 - $25 an hour
- Medical office experience
- Mid-level
- 21 years or older
- Paid holidays
- Disability insurance
Quick Apply
PCC - General Offices
Sonrava Health —Fairlawn, OH
- $19 - $25 an hour
- Full-time
- Dental office
- High school diploma or GED
- Travel
- Health insurance
- Dental insurance

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customer care coordinator jobs near brunswick, oh

Client Care Coordinator

Cleveland Hearing & Speech Center
Broadview Heights, OH

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Job Details

Full-time
$42,000 - $47,000 a year

Qualifications

Office supply management
Visitor query response
In-person patient registration
Customer records maintenance
Appeals
Office equipment routine maintenance
Patient scheduling systems
Health insurance co-pays
Overseeing health insurance pre-certification
Financial transaction processing
Intake
Electronic equipment calibration
Greeting customers
Direct client contact
Practice management software
Filing
Client file management
Mail distribution
Assisting medical staff
Mid-level
3 years
Order shipping
Healthcare practice facilities management
Medical scheduling
Healthcare Management
Order fulfillment receiving
Bachelor's degree
Data management
Receiving shipments
Mail management

Full Job Description

At the Cleveland Hearing and Speech Center, we strive to make every connection possible for our clients and the community who depend on our services. Our team of Client Care Coordinators (CCC) makes it possible for our clients and prospective clients to learn about our services, find the best clinician to address the challenges the client is facing, help the client understand available insurance benefits, and secure an appointment with one of our expert providers. Behind the scenes, our talented CCCs are the heart and soul of our services, partnering with every team at our agency to facilitate a seamless experience for our clients.

FULL TIME

Salary Range: $42,000-$47,000 annually

Reports To: Director of Client Relations

Location: Broadview Heights, Ohio and Lyndhurst, Ohio

Major Duties and Expectations of Client Care Coordinator

Completes intake for Audiology and Speech-Language Pathology (SLP) clients and maintains accurate records in the Office Management System (OMS) system (Counsel Ear)
Verifies insurance coverage, authorizations, and approvals.
Verifies referral authorization requirements.
Tracks authorized visits.
Collects and posts charges and payments to account at the time of the visit.
Reconciles discrepancies.
Collects co-pays and fees.
Ensures client paperwork is current and is uploaded to the OMS system.
Appeals insurance denials of service.
Creates bank deposit slips and deposits payments to the bank on a regular basis
Investigates and resolves discrepancies
Provides administrative support to clinical staff and other CHSC employees as needed:
Greets visitors, clients, etc., and directs to appropriate staff.
Answers incoming telephone calls.
Schedules Speech-Language Pathology (SLP) and Audiology appointments.
Orders office supplies.
Obtains, sorts, and delivers office mail.
Types, files, faxes, etc. data and information as requested.
Maintains client files in a prompt and orderly fashion.
Handles shipping and receiving of hearing aids and other small equipment.
Perform daily calibration checks of audiology equipment
Oversees office facilities:
Arranges for the opening and closing of the office ensuring proper security is maintained.
Contacts Facilities Supervisor regarding maintenance of physical premises.
Contacts IT / tech support regarding hardware/software issues.
Contacts vendors for malfunctioning office equipment.
Maintains petty cash
Other duties as requested by supervisor.

Preferred Education/Experience/Skills

A 4-year degree in office management/ healthcare management or its equivalent in experience (3-4 years working in a medical office)
Commitment to an excellent customer experience
Strong organizational and interpersonal skills (verbal and written)
Ability to multi-task and follow a task through to completion with multiple distractions.
Computer competency in Microsoft Office Suite

Apply Now

Refine Your Search

customer care coordinator jobs in brunswick, oh

Client Care Coordinator

Front Desk Coordinator - Strongsville

Admissions Coordinator

Delivery Coordinator I - Customer Care

Dental-Patient Care Coordinator

Client Care Coordinator

Central Intake Coordinator

Customer Service - Export Specialist

Medical Receptionist - Medina Office

Patient Service/Front Desk Coordinator

Medical Office Receptionist

Wellness Coordinator

Patient Care Coordinator

Director Client and Caregiver Relations

Front Desk Coordinator

Medical Receptionist - Hudson Office

Admissions Coordinator

Receptionist / PRN

Outpatient Coordinator

PCC - General Offices

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