Top 25 Customer service coordinator Jobs in Brunswick, Oh

Front Desk Coordinator - Strongsville
Face Forward Aesthetics —Strongsville, OH
- $17 - $19 an hour
- Full-time
- HIPAA
- Mid-level
- Organizational skills
- Paid training
- Paid parental leave
Quick Apply
11d
Patient Service/Front Desk Coordinator
MyEyeDr. —Parma, OH
- Weekends as needed
- Computer literacy
- Administrative experience
- Computer skills
- Paid holidays
- Health insurance
Multi Site Customer Service Coordinator
Ricoh —Independence, OH
- $17.69 - $22.28 an hour
- Overtime
- Hospitality
- High school
- Mid-level
10d
Front Desk Coordinator
Medina Metropolitan Housing Authority —Medina, OH
- $18 an hour
- Full-time
- Office
- High school diploma or GED
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
12d
Fulfillment Coordinator
Exit Planning Institute —Westlake, OH
- $40,000 - $50,000 a year
- Full-time
- Hybrid work
- Office
- Administrative experience
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
4d
Office Coordinator/Customer Service
Window World of Penn/Ohio —Cleveland, OH
- $16 - $18 an hour
- Full-time
- Computer literacy
- Basic math
- QuickBooks
- Paid holidays
- Health insurance
Quick Apply
3d
Delivery Coordinator I - Customer Care
MCPC —Brookpark, OH
- Writing skills
- Research
- 1 year
Quick Apply
Dealer Communications Coordinator
BPR-RICO MANUFACTURING, INC. —Medina, OH
- $20.00 - $21.60 an hour
- Full-time
- Microsoft Outlook
- Inventory management
- Customer service
Quick Apply
4d
Customer Relationship Manager/Communications Coordinator
Banner Quality Management Inc —Cleveland, OH
- $54,300 - $62,500 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- 5 years
Quick Apply
Sales - Customer Service Coordinator
EnviroServe —Cleveland, OH
- Full-time
- Mid-level
- Editing
Quick Apply
6d
Front Desk Coordinator - Avon
Face Forward Aesthetics —Avon, OH
- $17 - $19 an hour
- Full-time
- HIPAA
- Mid-level
- Organizational skills
- Paid training
- Paid parental leave
Quick Apply
11d
Service Coordinator
Joyce Windows, Sunrooms & Baths —Cleveland, OH
- $20 - $25 an hour
- Full-time
- Mid-level
- Residential
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Dental Front Desk Coordinator
Next Generation Dentistry —Akron, OH
- $19 - $30 an hour
- Full-time
- Dental office
- HIPAA
- Administrative experience
- Paid training
- Health insurance
Quick Apply
Front Desk Coordinator / Treatment Plan Coordinator
AuraSmile Dental —North Olmsted, OH
- Full-time
- Dental office
- Mid-level
- 3 years
- 401(k)
- Paid time off
9d
Front Office Coordinator - Norton, OH
Athletico Physical Therapy —Norton, OH
- $15.00 - $23.50 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Paid parental leave
- Health savings account
Dental - Front Office Coordinator
D4C Dental Brands, Inc. —Akron, OH
- Monday to Friday
- CPR Certification
- Dental office
- Writing skills
- Health savings account
- Paid holidays
Quick Apply
5d
Meeting & Guest Services Coordinator (Temporary)
Cleveland Foundation Inc —Cleveland, OH
- Temporary
- Mid-level
- 1 year
- Communication skills
Retail Customer Service Coordinator
TJ Maxx —Stow, OH
- $14.50 - $15.00 an hour
- Weekends as needed
- Merchandising
- Employment & labor law
- Mid-level
- Paid parental leave
- Health savings account
Commercial Lines Insurance Account Coordinator / CSR / CSA
Evarts Tremaine —Cleveland, OH
- $48,000 - $62,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Clean MVR report
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
11d
Inside Sales Coordinator
Sky Lift Inc —Lorain, OH
- Background check
- Writing skills
- Pass drug screening
Quick Apply

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Front Desk Coordinator - Strongsville

Face Forward Aesthetics
Strongsville, OH

Quick Apply

Job Details

Full-time
$17 - $19 an hour
11 days ago

Benefits

Paid training
Paid parental leave
Disability insurance
Health insurance
Dental insurance
Paid time off
Parental leave
Vision insurance
Opportunities for advancement
Life insurance
Retirement plan

Qualifications

Retail sales transactions
Retail customer service procedures
Patient scheduling systems
Customer relationship building
Email customer support
Promoting products
Customer retention
Achieving HIPAA compliance
Financial transaction processing
Experience working in the beauty industry
Phone communication
Store closing procedures
Store opening procedures
HIPAA
Answering guest questions
Team scheduling
Assisting medical staff
Mid-level
Healthcare practice inventory management
Records management
Concierge services
Clinical information systems
Healthcare privacy protection
Increasing sales revenue
Customer relationship management
Organizational skills
Deposits
Handling patient inquiries
1 year
Guest rapport building

Full Job Description

Be the First Impression of an Elevated Guest Experience

At Face Forward Aesthetics, every guest interaction matters.

We believe confidence begins long before treatment. It begins with a warm welcome, genuine connection, and a seamless experience from the moment a guest contacts us through checkout and beyond.

As we continue to grow under new executive leadership, we are building a team that is passionate about hospitality, operational excellence, and delivering an elevated experience with every visit.

If you enjoy building relationships, thrive in a fast-paced environment, and take pride in creating exceptional experiences, we'd love to meet you.

About Face Forward Aesthetics

Face Forward Aesthetics is a leading medical aesthetics practice committed to combining advanced clinical care with elevated hospitality. Across our clinics, our providers, estheticians, Market Managers, and Front Desk Coordinators work together to deliver exceptional outcomes and a consistently outstanding guest experience.

As part of our continued evolution, we are investing in:

A refreshed premium brand
Enhanced guest experience standards
Industry leading provider development
Strong operational leadership
Career growth opportunities across our organization

What You'll Do

As a Front Desk Coordinator, you'll play a vital role in creating an exceptional guest experience while supporting the daily success of the clinic. You'll serve as the central point of communication for guests, providers, and the clinic team, ensuring every interaction reflects the Face Forward Standard.

Create Exceptional Guest Experiences

Welcome every guest with warmth, professionalism, and genuine hospitality.
Create a seamless experience from check in through checkout.
Answer incoming calls and respond to guest inquiries by phone, text, and email.
Schedule, confirm, and coordinate appointments while optimizing provider schedules and clinic flow.
Verify guest intake forms and consents are complete and maintain accurate guest records.
Resolve routine guest concerns with professionalism and escalate complex issues when appropriate.
Protect guest privacy by maintaining HIPAA compliance in every interaction.

Support Clinic Growth

Keep provider schedules full by actively managing waitlists, appointment confirmations, cancellations, and no-show follow up.
Guide guests through checkout and confidently explain memberships, promotions, skincare products, and treatment recommendations.
Enroll guests in membership programs and educate them on the benefits available.
Recommend retail products that complement provider treatment plans.
Help guests maintain continuity of care by scheduling their next appointment before they leave.
Contribute to clinic performance by achieving membership enrollment, retail, and pre booking goals.

Deliver Operational Excellence

Maintain a welcoming, organized, and professional Front-of-House environment.
Complete opening and closing procedures and ensure reception and retail areas consistently reflect our premium brand.
Process guest payments, deposits, gift card transactions, and daily financial transactions accurately.
Consistently apply cancellation, no show, and payment policies with professionalism and confidence.
Support inventory activities, supply management, documentation, and administrative tasks that contribute to efficient clinic operations.

Collaborate as One Team

Partner closely with providers, estheticians, and the Market Manager to create a seamless guest journey.
Execute the Face Forward Standard and uphold company policies, procedures, and compliance requirements.
Participate in ongoing training and development while contributing to a positive, collaborative clinic culture.
Help create an environment where every guest receives an exceptional experience and every team member contributes to the success of the clinic.

What Success Looks Like

Successful Front Desk Coordinators are relationship builders who create memorable experiences while contributing to clinic performance.

You'll be measured by your ability to:

Deliver an exceptional guest experience.
Achieve membership enrollment goals.
Increase retail attachment.
Maximize prebooking and guest retention.
Support provider schedule optimization.
Maintain outstanding communication and responsiveness.
Execute the Face Forward Standard consistently.

What We're Looking For

We're looking for individuals who are passionate about service and love helping people feel confident and cared for.

Ideal candidates have a minimum of one year experience in experience in:

Luxury hospitality
Medical aesthetics
Healthcare
Concierge services
Luxury retail
High end customer service

You should also bring:

Exceptional communication and interpersonal skills.
Strong organization and attention to detail.
Confidence recommending products, memberships, and services.
A positive, team first mindset.
The ability to thrive in a fast paced, goal driven environment.
Experience with scheduling software, CRM, EMR, or point of sale systems is a plus.

Why Join Face Forward?

At Face Forward, you'll be part of an organization that is redefining the medical aesthetics experience through clinical excellence, hospitality, and operational innovation.

We offer:

Compensation $17.00 to $19.00 per hour, based on experience, plus uncapped monthly commission opportunities tied to membership enrollments and retail sales.
Comprehensive medical, dental, vision, and retirement benefits, as well as company-paid short and long-term disability insurance
Company-paid life insurance, as well as optional hospital indemnity and accident insurance
Paid parental leave
Paid time off
Free aesthetic treatments and discounted skin care
Paid training and ongoing professional development.
Career advancement opportunities as our organization continues to grow.
A collaborative team environment where every role contributes to our success.
The opportunity to help shape the future of one of the fastest growing medical aesthetics organizations.

If you're passionate about delivering exceptional service and creating memorable guest experiences, we'd love to meet you.

Face Forward Aesthetics is an Equal Opportunity Employer.
We celebrate diversity and are committed to creating an inclusive environment for all team members. All employment decisions are made based on qualifications, merit, and business needs—without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or any other protected status.

We participate in E-Verify where required by law.

Face Forward Aesthetics is a drug-free workplace

If you require reasonable accommodation during the application or interview process, please contact recruiting@ffaesthetics.com.

Compensation Transparency
Face Forward Aesthetics provides a compensation range for each posted position in compliance with applicable state and local pay transparency laws. Actual compensation within the stated range will depend on factors such as skills, experience, certifications, and geographic location. Certain positions may also be eligible for bonuses, incentives, or additional benefits as part of the total rewards package.

Quick Apply

Refine Your Search

customer service coordinator jobs in brunswick, oh

Front Desk Coordinator - Strongsville

Patient Service/Front Desk Coordinator

Multi Site Customer Service Coordinator

Front Desk Coordinator

Fulfillment Coordinator

Office Coordinator/Customer Service

Delivery Coordinator I - Customer Care

Dealer Communications Coordinator

Customer Relationship Manager/Communications Coordinator

Sales - Customer Service Coordinator

Front Desk Coordinator - Avon

Service Coordinator

Dental Front Desk Coordinator

Front Desk Coordinator / Treatment Plan Coordinator

Front Office Coordinator - Norton, OH

Dental - Front Office Coordinator

Meeting & Guest Services Coordinator (Temporary)

Retail Customer Service Coordinator

Commercial Lines Insurance Account Coordinator / CSR / CSA

Inside Sales Coordinator

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