Top 9 Guest service agent Jobs in Bryant, Ar

Front Desk Agent
Hilton Garden Inn West Little Rock —Little Rock, AR
- $15.75 an hour
- Part-time
- Background check
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
8h
Front Desk Agent
Little Rock Marriott —Little Rock, AR
- $15.25 an hour
- Weekends as needed
- Background check
- Pass drug screening
- Hotel
- Health insurance
- Dental insurance
Guest Service Agent
DoubleTree by Hilton Hotel Little Rock —Little Rock, AR
- Full-time
- Background check
- Hotel
- Entry level
- Paid holidays
- Health insurance
Quick Apply
14d
Weekend Night Auditor
North Little Rock Residence Inn by Marriott —Little Rock, AR
- $15 an hour
- Part-time
- Hotel
- Entry level
- Profit sharing
- Health insurance
Quick Apply
11d
Night Auditor
Midas Hospitality —Little Rock, AR
- From $15 an hour
- Full-time
- Hotel
- Organizational skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
11h
Night Auditor
North Little Rock Residence Inn by Marriott —Little Rock, AR
- $15 an hour
- Overnight shift
- Hotel
- Entry level
- Profit sharing
- Health insurance
Quick Apply
Front Desk Agent
AC Hotel By Marriott Little Rock Downtown —Little Rock, AR
- $13 - $14 an hour
- Full-time
- Background check
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Hampton Inn by Hilton Maumelle —Maumelle, AR
- 8 hour shift
- Background check
- Computer literacy
- Pass drug screening
- Paid time off
- Employee discount
Front Desk Agent
Holiday Inn Express and Suites —Malvern, AR
- From $11 an hour
- Part-time
- Hotel
- Front desk
- In-person
Quick Apply
6d

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Front Desk Agent
Hilton Garden Inn West Little Rock —Little Rock, AR
Ensures phone calls, wake up calls and messages for guests are handled in a prompt, efficient and professional manner. Pre-employment background check required.
$15.75 an hour
Quick Apply
8h
Front Desk Agent
Little Rock Marriott —Little Rock, AR
Assist guests with recommendations and information about local attractions, dining options, and hotel amenities. Maintain a clean and organized front desk area.
$15.25 an hour

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Guest Service Agent - Short North Luxury
Le Meridien Columbus, The Joseph —Columbus, OH
The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at…
4d
Guest Service Agent
Columbus Polaris Staybridge Suites —Columbus, OH
Ability to answer and route calls as appropriate; takes guest messages with accuracy. Answers and routes calls as appropriate; takes guest messages with…
$16 - $17 an hour
Quick Apply
11d

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Front Desk Agent

Hilton Garden Inn West Little Rock -
Little Rock, AR

Quick Apply

Job Details

Part-time
$15.75 an hour
8 hours ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Opportunities for advancement

Qualifications

High school diploma or GED

Full Job Description

Raines Co. - Your Future is Now!

Position Summary: The Front Desk Agent is responsible for greeting guests in a courteous and efficient manner, handling inquires, checking-in/out, and reserving rooms.

Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate.

We offer comprehensive Medical/Dental/Vision benefits, 401K, a generous PTO program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company.

Essential Job Functions

Ensures Outstanding customer service at all times
Maintains a friendly, professional, cheerful, and courteous demeanor at all times
Accurately answers inquiries from potential guests and accepts hotel reservations
Consistently resolves guest problems and complaints in an efficient manner while demonstrating a sense of urgency
Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns in a timely fashion
Uses suggestive selling techniques to sell room nights, increase occupancy and revenue
Resolves customer issues, complaints, and problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service
Allocates rooms to expected arrivals after checking the guests preferences and special requests
Builds strong relationships and coordinates with all other departments (housekeeping, maintenance, etc.)
Ensures phone calls, wake up calls and messages for guests are handled in a prompt, efficient and professional manner
Cross checks all billing instructions to ensure they are correctly updated
Handles group arrivals and pre-registers each guest
Ensures payments are made or on file for each guest and that billing is routed for groups correctly
Completes cash transactions and maintains full responsibility for personal bank
Ensures Front desk log (book or system) is read and updated
Ensures safety by following guest check-in and security procedures and reporting suspicious activity to security, manager, or MOD
Assists all departments in servicing the guests especially during high volume periods
Attends meetings as required

Experience and Education:

Experience in customer service, forward-facing, or other guest-related positions

Experience in the hospitality industry, hotels, restaurants or similar in various roles preferred

Proficient in Microsoft 365 or similar computer applications

Minimum High school diploma, GED or equivalent

Raines is proud to be an Equal Opportunity Employer

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, genetic information or any other protected characteristic as outlined by federal, state, or local laws.

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pre-employment background check required.

EEO/D/V

Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

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guest service agent jobs in bryant, ar

Front Desk Agent

Front Desk Agent

Guest Service Agent

Weekend Night Auditor

Night Auditor

Night Auditor

Front Desk Agent

Front Desk Agent

Front Desk Agent

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