Top 84 Front desk agent Jobs in Buffalo, Ny

Front Desk Agent
Residence Inn Cheektowaga/Buffalo —Buffalo, NY
- $17 - $20 an hour
- Computer literacy
- Residential
- Hotel
Front Desk Dental Receptionist
TrueSmiles Dental —Buffalo, NY
- $18 - $20 an hour
- Part-time
- Dental office
- English
- In-person
- Paid time off
- Employee discount
Quick Apply
11d
Front Desk Assistant
DePaul —Buffalo, NY
- $21.00 - $21.30 an hour
- Full-time
- 18 years or older
- English
- High school diploma or GED
- Free parking
- 403(b) matching
Front Desk Agent
Schulte Companies —Amherst, NY
- $17.00 - $18.50 an hour
- Background check
- Computer literacy
- Writing skills
- Paid parental leave
- Paid holidays
Quick Apply
Front Desk Agent
Buffalo Lodging Associates, LLC —Cheektowaga, NY
- $17 - $18 an hour
- Part-time
- Clean driving record
- Hotel
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
14d
Front Desk Agent
Courtyard by Marriott Buffalo Amherst/University —Amherst, NY
- From $17 an hour
- Part-time
- Microsoft Excel
- Customer service
- Computer literacy
Quick Apply
Front Desk Agent
Super 8 Kenmore —Buffalo, NY
- $15.00 - $15.50 an hour
- Part-time
- Hotel
- Organizational skills
- Computer skills
Quick Apply
10d
Overnight Front Desk Associate
Hampton Inn Buffalo-Amherst —Buffalo, NY
- $17.50 - $18.50 an hour
- Part-time
- English
- Hotel
- High school diploma or GED
- Employee discount
- Opportunities for advancement
Front Desk Associate
LA Fitness —West Seneca, NY
- $16 - $17 an hour
- Part-time
- Computer literacy
- Administrative experience
- Computer skills
Quick Apply
Front Desk Agent
Staybridge Suites Williamsville —Williamsville, NY
- $17.50 - $18.50 an hour
- Part-time
- Bilingual
- Google Workspace
- Microsoft Outlook
- Paid time off
- Employee discount
Quick Apply
3d
Front Desk Associate
Planet Fitness —Amherst, NY
- $16 an hour
- Part-time
- Background check
- 18 years or older
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
3d
Guest Service Agent
Home2 Suites Amherst NY —Buffalo, NY
- $18.00 - $18.50 an hour
- Weekends as needed
- Hotel
- Communication skills
- Entry level
- Free parking
- Paid holidays
Front Desk Associate
CATALYST FITNESSMAPLE RD —Amherst, NY
- $15 an hour
- Part-time
- Serving
- Communication skills
- Entry level
Quick Apply
Guest Service Agent
Your Employer —Amherst, NY
- $17 - $18 an hour
- Weekends as needed
- Hotel
- Communication skills
- Entry level
- Free parking
- Paid holidays
Front Desk Agent
Holiday Inn Niagara Falls State Park Entry, an IHG Hotel —Niagara Falls, NY
- $17 - $20 an hour
- Part-time
- Hotel
- High school diploma or GED
- Organizational skills
- Health savings account
- Disability insurance
Quick Apply
14h
Overnight Front Desk Associate
Planet Fitness —Amherst, NY
- $16.50 an hour
- Part-time
- Background check
- 18 years or older
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
3d
Guest Service Representative
Courtyard by Marriott Buffalo-Airport —Cheektowaga, NY
- $17 - $18 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Receptionist/Scheduler
Proscan —Williamsville, NY
- $17 - $19 an hour
- Part-time
- Background check
- Customer service
- Computer literacy
Quick Apply
Night Audit - Part Time
Residence Inn - Buffalo Downtown —Buffalo, NY
- $18 - $19 an hour
- Part-time
- Clean driving record
- Residential
- Hotel
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Receptionist (Southtowns Radiology)
Rezolut —Hamburg, NY
- $18 - $19 an hour
- Full-time
- High school diploma or GED
- 1 year
- Outpatient
- Health insurance
- Dental insurance
Quick Apply
10h

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front desk agent jobs near buffalo, ny

Front Desk Agent

Residence Inn Cheektowaga/Buffalo -
Buffalo, NY

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Job Details

$17 - $20 an hour

Qualifications

Computer operation
Customer communication
Confidential information handling
Hotel policy compliance
Client rapport building
High school diploma or GED
Computer skills
Customer service problem-solving

Full Job Description

Compensation Type: Hourly Highgate Hotels:

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Location:

Residence Inn Cheektowaga/Buffalo

107 Anderson Road

Buffalo, NY 14225

Overview:

The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

2nd and 3rd shift

Responsibilities:

Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
Follow all cash handling and credit policies.
Be aware of all rates, packages and special promotions as listed in the Red Book.
Be familiar with all in-house groups.
Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
Be familiar with hospitality terminology.
Have knowledge of emergency procedures and assist as needed.
Handle check-ins and checkouts in a friendly, efficient and courteous manner.
Use proper two-way radio etiquette at all times when communicating with other employees.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
Be able to complete a bucket check, room rate verification report, and housekeeping report.
Balance and prepare individual paperwork for closing of shift according to hotel standards.
Maintain and market promotions and guest programs.
Maintain a clean work area.
Assist guests with safe deposit boxes.

Qualifications:

College course work in related field helpful.
Experience in a hotel or a related field preferred.
High School diploma or equivalent required.
Computer experience required.
Customer Services experience preferred.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management.

Apply Now

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front desk agent jobs in buffalo, ny

Front Desk Agent

Front Desk Dental Receptionist

Front Desk Assistant

Front Desk Agent

Front Desk Agent

Front Desk Agent

Front Desk Agent

Overnight Front Desk Associate

Front Desk Associate

Front Desk Agent

Front Desk Associate

Guest Service Agent

Front Desk Associate

Guest Service Agent

Front Desk Agent

Overnight Front Desk Associate

Guest Service Representative

Front Desk Receptionist/Scheduler

Night Audit - Part Time

Front Desk Receptionist (Southtowns Radiology)

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