Top 3 Client relations coordinator Jobs in Buffalo, Ny

Client Relations Coordinator
Service Bridges, Inc. —Buffalo, NY
- $40,000 - $55,000 a year
- Full-time
- Sales
- Customer service
- Office
- Health insurance
- Dental insurance
Quick Apply
12d
Catering Coordinator - Union Rd.
Moes Southwest Grill Group —Cheektowaga, NY
- $18 - $20 an hour
- Full-time
- Mid-level
- 3 years
- Business development
Quick Apply

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Client Relations Coordinator
Service Bridges, Inc. —Buffalo, NY
Answer incoming telephone calls and respond to customer inquiries. Support recruiting efforts by entering request data for candidate sourcing in new geographic…
$40,000 - $55,000 a year
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Client Relations Coordinator

Service Bridges, Inc.
Buffalo, NY

Quick Apply

Job Details

Full-time
$40,000 - $55,000 a year
12 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Teamwork
Customer service
Administrative experience
High school diploma or GED
Small business experience
Attention to detail
Customer relationship management

Full Job Description

Overview
This is a highly important role within our organization due to its strong emphasis on customer service and client interaction. The ideal candidate will be organized, personable, adaptable, and genuinely passionate about helping others. As a small team, every member plays a vital role in our success. We value individuals who are collaborative, dependable, and committed to having a positive impact on both our workplace culture and the experience of our clients.

Responsibilities

Answer incoming telephone calls and respond to customer inquiries
Build and maintain strong relationships with customers
Assist customers with service requests and scheduling needs
Provide information regarding the Deaf and Hard of Hearing community and ADA-related service requirements
Enter customer requests and scheduling details into our software platforms
Maintain accurate customer and request records in internal databases
Support recruiting efforts by entering request data for candidate sourcing in new geographic areas
Obtain signed contracts and confirmations from customers
Track and document customer communications and scheduling updates
Coordinate internally with scheduling, recruiting, and leadership teams
Help identify opportunities to strengthen customer retention and generate repeat business
Provide a high level of professionalism, responsiveness, and follow-through

What We're Looking For

The ideal candidate is:

Friendly, confident, and personable
Organized and detail-oriented
Comfortable speaking with customers on the phone throughout the day
Able to manage multiple tasks and priorities in a fast-paced environment
Flexible and willing to jump in where needed
Self-motivated and dependable
Strong in both written and verbal communication
Skilled at building rapport and maintaining positive customer relationships
Comfortable learning and using software systems and databases
Professional while still warm and approachable

Because this role is heavily relationship-focused, we are especially looking for someone with natural people skills, charisma, and a customer-first mindset. Sales or client relationship experience is a strong plus, even though this is not a traditional sales position.

Preferred Qualifications

Experience in customer service, client relations, scheduling, or administrative support
Experience working in a small business environment
Awareness of the Deaf and Hard of Hearing community
Knowledge of American Sign Language (ASL) is a plus, but not required
Familiarity with ADA-related communication accommodations is a plus

Why Join Us?

Be part of a small, supportive team where your work truly matters
Opportunity to help shape and grow a customer service department from the ground up
Meaningful work supporting communication access nationwide
Collaborative and flexible work environment
Opportunity for long-term growth as the company continues to expand

Company DescriptionWe are a small but growing nationwide company providing services to the Deaf and Hard of Hearing community across the United States. Our team is close-knit, collaborative, flexible, and mission-driven. We are looking for the first dedicated Customer Service & Client Relations Coordinator to help us strengthen customer relationships, improve communication, and support our continued growth.

Pay: $40,000.00 - $55,000.00 per year

Benefits:

Dental insurance
Health insurance
Paid time off
Vision insurance

Application Question(s):

Are you familiar with ASL/ADA?

Education:

High school or equivalent (Preferred)

Experience:

Customer service: 2 years (Preferred)
Customer relationship management: 2 years (Preferred)
Administrative: 2 years (Preferred)

Location:

Buffalo, NY 14202 (Preferred)

Shift availability:

Day Shift (Required)

Ability to Commute:

Buffalo, NY 14202 (Preferred)

Work Location: In person

Quick Apply

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client relations coordinator jobs in buffalo, ny

Client Relations Coordinator

Catering Coordinator - Union Rd.

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