Ticketing Assistant
Seneca Gaming Corporation —Niagara Falls, NY
- $16 an hour
- Weekends as needed
- 18 years or older
- Microsoft Excel
- Microsoft Outlook
DR Front Desk Agent/Front Desk Shift Manager
Seneca Gaming Corporation —Niagara Falls, NY
- $16 an hour
- Full-time
- 18 years or older
- Ability to walk for extended periods
- Computer literacy
Banquet Server
Seneca Gaming Corporation —Niagara Falls, NY
- $10.70 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Writing skills
Beverage Merchandiser -TJ Sheehan - Buffalo Route
TJ Sheehan Distributing —Buffalo, NY
- $37,440 - $41,660 a year
- Full-time
- Merchandising
- High school diploma or GED
- Driver's License
- Disability insurance
- Health insurance
Quick Apply
Guest Relations Representative
Kaleida Health —Buffalo, NY
- $18.12 - $27.02 an hour
- Part-time
- Hospital
- High school diploma or GED
- In-person
Quick Apply
12d
Customer Relations Representative
Upstate Niagara Cooperative, Inc. —Lancaster, NY
- $20 - $25 an hour
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Wellness program
- Paid holidays
Quick Apply
Guest Relations Representative *FLEX*
Kaleida Health —Buffalo, NY
- $18.12 - $27.02 an hour
- Weekends as needed
- Hospital
- High school diploma or GED
- In-person
Quick Apply
12d
Customer Relations Representative - State Farm Agent Team Member
Jennifer Warren - State Farm Agent —Hamburg, NY
- $20 - $25 an hour
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- Flexible schedule
Quick Apply
Financial Clearance Representative I - Remote
Roswell Park Cancer Institute —Buffalo, NY
- From $21.81 an hour
- Full-time
- Remote
- High school diploma or GED
- 1 year
- Communication skills
Customer Relations Representative - State Farm Agent Team Member
Mary Alice Ubal - State Farm Agent —West Seneca, NY
- $50,000 - $75,000 a year
- Full-time
- Office
- Communication skills
- Marketing
- Health insurance
- Paid time off
Quick Apply
People Operations Representative
FedEx Logistics —Tonawanda, NY
- $5,196.10 - $8,244.52 a month
- Full-time
- Mid-level
- Office
- 3 years
- Health insurance
- Dental insurance
Patient Access Representative [RP-N]
Roswell Park Cancer Institute —Buffalo, NY
- $42,641 a year
- Full-time
- Administrative experience
- High school diploma or GED
- Clinic
PARATRANSIT CUSTOMER SERVICE AND SYSTEMS MANAGER
Niagara Frontier Transportation Authority (NFTA) —Buffalo, NY
- $71,572 - $107,357 a year
- Full-time
- Bachelor's degree
- In-person
- Training & development
- Health insurance
- Dental insurance
Quick Apply
12d
Overnight Front Desk Associate
Hampton Inn Buffalo-Amherst —Buffalo, NY
- $17.50 - $18.50 an hour
- Part-time
- English
- Hotel
- High school diploma or GED
- Employee discount
- Opportunities for advancement
Customer Relations Representative - State Farm Agent Team Member
Amit Malik - State Farm Agent —Depew, NY
- $41,000 - $70,000 a year
- Full-time
- Communication skills
- Marketing
- Entry level
- Health insurance
- Paid time off
Quick Apply
Server | Highmark Stadium
Legends Global —Buffalo, NY
- $11 an hour + tips
- Extended hours
- 18 years or older
- English
- High school diploma or GED
Business Development Representative - Emerging Vendor Portfolio
Ingram Micro —Buffalo, NY
- $49,500 - $79,200 a year
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Disability insurance
- Health insurance
Store Manager
Ross Stores —Amherst, NY
- $67,600 - $88,588 a year
- Weekends as needed
- 5 years
- Merchandising
- English
Account Representative - State Farm Agent Team Member
Mary Alice Ubal - State Farm Agent —West Seneca, NY
- $50,000 - $75,000 a year
- Full-time
- Office
- Communication skills
- Marketing
- Health insurance
- Paid time off
Quick Apply
Account Representative - State Farm Agent Team Member
Austin Czaja - State Farm Agent —Buffalo, NY
- $60,000 - $65,000 a year
- Full-time
- Office
- Communication skills
- Marketing
- Health insurance
- Paid time off
Quick Apply

I want to receive the latest job alert for customer relations representative in buffalo, ny

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer relations representative jobs near buffalo, ny

Patient Access Representative jobs in Buffalo, NY

Front Desk Agent jobs in Buffalo, NY

Business Development Representative jobs in Buffalo, NY

Server jobs in Buffalo, NY

Financial Representative jobs in Buffalo, NY

Customer Service Manager jobs in Buffalo, NY

Guest Service Agent jobs in Buffalo, NY

Customer Relations Representative jobs in West Seneca, NY

Merchandiser jobs in Buffalo, NY

Account Representative jobs in Buffalo, NY

Patient Access Representative jobs in Lexington, SC

Patient Access Representative jobs in Lexington, KY

Patient Access Representative jobs in Cincinnati, OH

Patient Access Representative jobs in Lake Charles, LA

Patient Access Representative jobs in Federal Way, WA

Patient Care Coordinator jobs in Boston, MA

Ambulatory Service Representative jobs in Houston, TX

Gym Front Desk jobs in Philadelphia, PA

Front Desk Agent jobs in Claremont, CA

Front Desk Agent jobs in Orlando, FL

Ticketing Assistant

Seneca Gaming Corporation -
Niagara Falls, NY

Apply Now

Job Details

Full-time
$16 an hour

Qualifications

Customer communication
Microsoft Outlook
Windows
High school diploma or GED
Conflict management

Full Job Description

The Entertainment Ticketing Assistant works to ensure day-to-day box office operations and event ticketing and sales for SGC. The Ticketing Assistant ensures the box office operates within the scope of generally accepted box office and accounting practices. All duties are to be performed within the guidelines of the Seneca Gaming Corporation’s policies and procedures, Internal Control Standards and objectives.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
1. Assist in communication with promoter, tour management, artist personnel and SGC personnel to ensure an accurate ticket build, on-sale, sales cycle and post show settlement/reconciliation for all events utilizing Ticket Master Host and Client Center systems.
2. Assist in developing of all ticket master ticket manifests and scaling of venues as requested.
3. Assist in maintain and updating of all SGC ticketed events, including daily maintenance of all holds.
4. Follow internal ticket policies including strict limitations on ticket distribution per the SGC ticketing policies and procedures as well as prompt and efficient execution of all related areas.
5. Acts as SGC Box office representative on the day of event to deal with all production changes, artist/sponsorship-fan club, facilitate the SGC ticket will call including player, nation, media and all ticket blocks including all other box office responsibilities including the post show event settlement process with SGC income audit, promoter and entertainers.
6. Assist with the daily ticket count reports to promoter, artist personnel, and all required internal SGC departments.
7. Advise and assist with the implementation, reporting, and generating of event reports using the Ticket master systems.
8. Gather and organize creative assets, links, and contact information for each event’s marketing and public relations needs, ensuring files are complete and meet basic brand and format guidelines.
9. Submit internal advertising requests with clear event details, messaging, specs, and timelines.
10. Track request status and follow up with the Advertising team to help keep projects on schedule.
11. Review advertising materials for accuracy, branding, and event alignment.
12. Serve as the liaison with the Advertising department to ensure timely execution and clear communication.
13. Review advertising proofs and final creative for accuracy, branding consistency, and alignment with event strategy; compile feedback and coordinate revisions as needed.
14. Provide the highest level of Customer Service to all guests (including entertainment/performance groups) at all times.
15. Promote positive public relations.
16. Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy. Understand and comply with all information security policies and procedures at all times.
17. Provide exceptional customer service to all patrons and communicate in a pleasant, friendly and professional manner at all times. Maintain a professional work environment with supervisors, managers and staff.
18. Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies.
19. Must complete all required SGC Training programs within nine (9) months from commencement of employment.
20. Attend all necessary meetings.
21. Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by a 24-hour schedule.

QUALIFICATIONS/REQUIREMENTS:

Education/Experience:
1. Must be 18 years of age or older upon employment.
2. High school diploma or equivalent required.
3. Minimum of two (2) years of assistant box office experience is preferred.
4. Must be able to work well independently and in a satellite office environment.
5. Candidate must be able to handle multiple priorities in sometimes high stress situations.
6. Proficiency with Microsoft Office including Word, Excel, Outlook and other Windows applications.
7. Position requires the ability to accommodate a flexible schedule, including evenings, weekends, and holidays as well as ability to perform in a fast-paced environment.
8. Candidate must also have the ability and means to travel to the appropriate SGC property to facilitate responsibilities.
9. Knowledge of the entertainment industry preferred.

Language Skills and Reasoning Ability:
1. Must possess excellent communication skills.
2. Must be able to write and speak effectively to the public, employees and customers.
3. Must have the ability to deal effectively and interact well with the customers and employees.
4. Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner within the specified guidelines of the Ticketing Assistant position.

Physical Requirements and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately loud. When on the casino floor, the noise levels increase to loud. Must be able to work in an environment where smoking is permitted.
1. Must be able to stand, walk, and move through all areas of the casino for extended periods of time
2. Must have good hearing abilities; office noise level is quiet; concert noise levels are loud.
3. Must be able to lift and carry up to twenty (20) pounds.
4. Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations.

Salary Starting Rate:

$16.00

Compensation is negotiable based on experience and education.

Each position has varying minimum qualifications. In the absence of fully qualified candidates, some requirements may be waived.

Apply Now

Refine Your Search

customer relations representative jobs in buffalo, ny

Ticketing Assistant

DR Front Desk Agent/Front Desk Shift Manager

Banquet Server

Beverage Merchandiser -TJ Sheehan - Buffalo Route

Guest Relations Representative

Customer Relations Representative

Guest Relations Representative FLEX

Customer Relations Representative - State Farm Agent Team Member

Financial Clearance Representative I - Remote

Customer Relations Representative - State Farm Agent Team Member

People Operations Representative

Patient Access Representative [RP-N]

PARATRANSIT CUSTOMER SERVICE AND SYSTEMS MANAGER

Overnight Front Desk Associate

Customer Relations Representative - State Farm Agent Team Member

Server | Highmark Stadium

Business Development Representative - Emerging Vendor Portfolio

Store Manager

Account Representative - State Farm Agent Team Member

Account Representative - State Farm Agent Team Member

I want to receive the latest job alert for customer relations representative in buffalo, ny

Related Searches

Explore jobs in more locations

Salary Starting Rate:

Job Seeker Tools

Employer Tools

Browse

Stay Connected