Top 276 Customer solutions specialist Jobs in Buffalo, Ny

Senior Customs Trade Specialist
FedEx Logistics —Tonawanda, NY
- $23.34 - $35.01 an hour
- Full-time
- Mid-level
- Analysis skills
- Data entry
3d
Asset Retention Specialist
Allied Onesource —Buffalo, NY
- $46,000 - $52,000 a year
- Microsoft Excel
- Microsoft Outlook
- Mid-level
10d
Senior Training Specialist - Aerospace Manufacturing
Astronics —East Aurora, NY
- $79,000 - $88,700 a year
- Full-time
- 5 years
- Engineering
- Mentoring
- Employee stock purchase plan
- Paid holidays
Quick Apply
Post Summary Operations Specialist
FedEx Logistics —Tonawanda, NY
- $4,075.71 - $5,801.99 a month
- Full-time
- Microsoft Outlook
- Research
- Mid-level
- Paid training
- Health insurance
Senior Customs Trade Specialist
FedEx Logistics —Tonawanda, NY
- $23.34 - $35.01 an hour
- Full-time
- Mid-level
- Analysis skills
- Data entry
3d
Accounts Receivable Specialist - CCBHCD
Horizon Health Alliance —Getzville, NY
- $20.75 - $21.75 an hour
- Full-time
- Customer service
- Mid-level
- Office
- Profit sharing
- Paid holidays
Quick Apply
Technical Buyer
IMA LIFE North America —Tonawanda, NY
- $80,000 - $100,000 a year
- Full-time
- Oracle
- Mid-level
- 3 years
- Disability insurance
- Health insurance
Quick Apply
23h
Customs Brokerage Specialist - S2
FedEx Logistics —Tonawanda, NY
- $23.25 - $32.55 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Paid training
- Health insurance
Bilingual Customer Service Specialist (Spanish)
Sherwin-Williams —Depew, NY
- $18 an hour
- Part-time
- 18 years or older
- Merchandising
- High school diploma or GED
- Health insurance
- Military leave
Lawn Care/Driver - Weekly Pay, Benefits
TruGreen —Buffalo, NY
- $20 - $35 an hour
- Full-time
- Clean driving record
- Basic math
- English
- Paid training
- Health insurance
Quick Apply
Grain Operations Manager
JMS Technical Solutions —Clarence, NY
- $70,000 - $84,000 a year
- Full-time
- Mid-level
- Office
- Microsoft Office
Closing Coordinator
Robert Half —Depew, NY
- $20 - $21 an hour
- Customer service
- Mid-level
- Office
- Disability insurance
- Dental insurance
Quick Apply
14d
Payment Specialist
ACV Auctions —Buffalo, NY
- $21 an hour
- Full-time
- Research
- Mid-level
- High school diploma or GED
- Paid jury duty
- AD&D insurance
Quick Apply
5d
Transportation Specialist, Auction Services
ACV Auctions —Buffalo, NY
- $21 an hour
- Full-time
- Google Workspace
- Inventory management
- English
- Paid jury duty
- AD&D insurance
Quick Apply
7d
Transportation Specialist, Carrier Operations
ACV Auctions —Buffalo, NY
- $21 an hour
- Full-time
- Google Workspace
- English
- Mid-level
- Paid jury duty
- AD&D insurance
Quick Apply
Specialist: Seasonal, Part-time
Apple —Buffalo, NY
- $22.00 - $28.88 an hour
- Part-time
- Entry level
- Employee stock purchase plan
- Health insurance
HPE Technical Solutions Specialist
Ingram Micro —Buffalo, NY
- $50,500 - $80,800 a year
- Full-time
- Hybrid work
- Background check
- Pass drug screening
- Mid-level
- Disability insurance
- Health insurance
Technical Solutions Specialist
Ingram Micro —Buffalo, NY
- $50,500 - $80,800 a year
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Disability insurance
- Health insurance
Customer Support Specialist
Great Lakes Transport Solutions —Amherst, NY
- $18 - $24 an hour
- Full-time
- High school diploma or GED
- Bachelor's degree
- Organizational skills
- Disability insurance
- Health insurance
6d
Operations Manager
Univar Solutions USA LLC —Tonawanda, NY
- $98,200 - $120,000 a year
- Microsoft Excel
- 5 years
- High school diploma or GED
- Health insurance
- Dental insurance

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customer solutions specialist jobs near buffalo, ny

Senior Customs Trade Specialist

FedEx Logistics -
Tonawanda, NY

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Job Details

Full-time
$23.34 - $35.01 an hour
3 days ago

Qualifications

Customs regulations compliance
Computer operation
Customs brokerage management
Desktop applications
Data entry
Productivity software
International trade regulations

Full Job Description

This position is responsible for coordinating and interfacing with customers to facilitate the release of us import shipments from custom's custody that have been identified as a complex us import due to regulatory requirements and/or tariff combinations. These carry greater risk to the company and must be handled separately and correctly. Completes all types of classification activities, process us import caged shipments to ensure timely release, performs audits and quality referral functions. Ensures volume is properly isolated and targeted for proper processing.

Engages with customers regarding commodities that have been identified and isolated as requiring specialized processing to reduce the risk of liquidated ages, penalties, through classification and the application of proper duty preference. Determines, at time of release, the applicability and degree of the entry complexity and executes the necessary actions to ensure proper handling at all stages of import process. Completes the classification of highly complex and regulated imports by referencing classification support materials and customs regulations. Assesses appropriate level of duties/taxes payable to CBP and/or validates the pertinence of any special program indicators that may apply Ensures that all decisions made are executed based on CBP regulations, current training, and entry processing instructions. Answers inquiries by FedEx express and FedEx express customers about the clearance status. Utilizes the internet, FedEx systems, spreadsheets and manifest scrolling to ensure high risk commodities are isolated and routed for proper processing by sr us import spec including freight that has already arrived. Communicates with customers, CBP and other government agencies in order to obtain information necessary to validate if a commodity is within the scope. Makes necessary adjustments to entries caught during pre and post release flex audits to ensure all entries are complete, properly classified, and any duty preferences have been properly applied.

Associates degree/equiv. 3 Years of business experience working directly in an international brokerage environment and one (1) year working with customer contact. Customer contact experience includes, but is not limited to experience in a phone based call center environment or experience using analytical skills in problem resolution and communicating the resolutions to the customers in both written and oral formats. Demonstrated knowledge of customs regulations, harmonized tariff schedules and special tariff treatment programs. Ability to analyze data and information and to make sound decisions in a time sensitive atmosphere. Certified customs specialist certification preferred.

Associates degree or equivalent preferred.
Six (6) months brokerage experience required.
One (1) year experience with customer contact required.
A minimum of one (1) year of experience using computer systems in a professional, educational, or comparable environment with the ability to perform routine tasks such as data entry, document creation, navigation of standard software applications, and operation of basic office equipment.
CCS and/or Brokers license preferred.
Excellent communication skills, verbal and written.
Organizational and inter-personal skills.
Problem solving Skills.
Handle high volume of work.
Handle time sensitive work.
Ability to work independently with minimum supervision.
Ability to use multiple systems and reference material.
Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments.
Knowledge of customs regulations, harmonized tariff schedules required.

Preferred Qualifications:

Pay Transparency:

Pay: $23.34 - $35.01 USD Hourly

Additional Details: M/F7:30 to 4:00 pm and T/W/T 8:00 am to 4:30 pm. Hybrid

Pay Transparency:
The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire. In New Jersey, any compensable Security and Walk time will be paid to non-exempt/hourly employees at the state minimum wage.

For details on our comprehensive benefits, click here.

FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We’re glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!

FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability.

Know Your Rights
Pay Transparency

FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)

FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.

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Refine Your Search

customer solutions specialist jobs in buffalo, ny

Senior Customs Trade Specialist

Asset Retention Specialist

Senior Training Specialist - Aerospace Manufacturing

Post Summary Operations Specialist

Senior Customs Trade Specialist

Accounts Receivable Specialist - CCBHCD

Technical Buyer

Customs Brokerage Specialist - S2

Bilingual Customer Service Specialist (Spanish)

Lawn Care/Driver - Weekly Pay, Benefits

Grain Operations Manager

Closing Coordinator

Payment Specialist

Transportation Specialist, Auction Services

Transportation Specialist, Carrier Operations

Specialist: Seasonal, Part-time

HPE Technical Solutions Specialist

Technical Solutions Specialist

Customer Support Specialist

Operations Manager

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