Top 2920 Manager programs Jobs in Buffalo, Ny

Patron Services Manager
Buffalo Philharmonic Orchestra —Buffalo, NY
- $19 - $21 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
Full-Time Assistant Store Manager
Aldi —Blasdell, NY
- $27 - $28 an hour
- Full-time
- 18 years or older
- Merchandising
- Pass drug screening
- Paid parental leave
- AD&D insurance
2d
Full-Time Assistant Store Manager
Aldi —Orchard Park, NY
- $27 - $28 an hour
- Full-time
- 18 years or older
- Merchandising
- Pass drug screening
- Paid parental leave
- AD&D insurance
2d
Senior Project Manager, Transformation
Delaware North —Buffalo, NY
- $95,900 - $129,400 a year
- 8 hour shift
- Senior level
- Paid parental leave
- Paid holidays
Care Coordinator
Person Centered Services —West Seneca, NY
- $24 an hour
- 8 hour shift
- Hybrid work
- Nursing
- RN License
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Store Manager
KOHLS —Buffalo, NY
- $78,100 - $132,800 a year
- Weekends as needed
- 18 years or older
- Merchandising
- Mid-level
- Disability insurance
- Dental insurance
Customer Success Manager
Block Imaging Parts & Service LLC —Buffalo, NY
- $90,000 - $140,000 a year
- Full-time
- Hybrid work
- Schematics
- Hospital
- Ability to walk for extended periods
- Paid parental leave
- Health savings account
Station Manager-Cheektowaga
Maersk —Cheektowaga, NY
- $90,000 - $95,000 a year
- Full-time
- 5 years
- Research
- High school diploma or GED
- Health insurance
- Dental insurance
Manager, Property
Newmark —Buffalo, NY
- $90,000 - $100,000 a year
- Full-time
- Office
- 8 years
- Real Estate License
- Health insurance
- Dental insurance
Executive Assistant
Moog Inc. —Buffalo, NY
- $27.88 - $36.06 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Health savings account
- Employee stock purchase plan
12d
Sr. Manager, Talent Development
NEW ERA CAP LLC —Buffalo, NY
- $100,000 - $130,000 a year
- Full-time
- Microsoft Excel
- Writing skills
- Office
- Health insurance
- Paid time off
Quick Apply
Facilities Manager
Sodexo —Buffalo, NY
- $74,290 - $96,140 a year
- Full-time
- Customer service
- 3 years
- Supervising experience
- Paid holidays
- Health insurance
11d
Community Manager
Park Grove Realty —Buffalo, NY
- $65,000 - $75,000 a year
- Full-time
- Microsoft Excel
- ERP systems
- Mid-level
Distribution Supervisor
Linde —Buffalo, NY
- $63,375 - $92,950 a year
- Full-time
- Mid-level
- High school diploma or GED
- Leadership
- Paid holidays
- Disability insurance
Assistant Store Manager
KOHLS —Buffalo, NY
- $58,500 - $93,600 a year
- Weekends as needed
- 18 years or older
- Merchandising
- Mid-level
- Disability insurance
- Dental insurance
Sr. Asset Manager
New York Housing Trust Fund —Buffalo, NY
- $103,968 a year
- Full-time
- Hybrid work
- Maintenance
- Master's degree
- Analysis skills
- Paid parental leave
- Health insurance
Quick Apply
Retail Store Manager
Goodwill of WNY —Buffalo, NY
- $62,354 - $72,000 a year
- 5 years
- Merchandising
- Ability to lift 50 pounds
- Opportunities for advancement
Quick Apply
Employer Relations Manager, School of Management
University at Buffalo —Buffalo, NY
- $90,000 - $95,000 a year
- Full-time
- No background check
- Mid-level
- 3 years
9d
Distributor Partner Manager
Red Bull —Buffalo, NY
- $92,000 - $138,000 a year
- Full-time
- Merchandising
- Driver's License
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
3d
Crew Member
McDonalds - 4836 Niagara Street —Buffalo, NY
- From $15.50 an hour
- Part-time
- Quick service & fast food restaurant
- 16+ years old
- Entry level
- Tuition reimbursement
Quick Apply

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manager programs jobs near buffalo, ny

Patron Services Manager

Buffalo Philharmonic Orchestra -
Buffalo, NY

Quick Apply

Job Details

Full-time
$19 - $21 an hour

Benefits

Health savings account
Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
Life insurance

Qualifications

Microsoft Word
Teamwork
Microsoft Excel
Microsoft Outlook
Collaboration
Word embeddings
High school diploma or GED

Full Job Description

Overview
The Patron Services Manager assists in managing the Box Office and supervises ticketing and customer relationship management activities, ensuring exceptional customer service. The manager provides effective staff oversight, maintains accurate patron data, and contributes to the seamless operation of concert evenings. This position is responsible for Group Sales execution under the advisement of the Director of Patron Services. This full-time role requires weekday, weekend, and evening availability, aligning with the Buffalo Philharmonic Orchestra Society (BPO) & Kleinhans Music Hall’s (KMH) performance and event calendar.

Specific Responsibilities:

Box Office Management and Staff Training:

Supervise Patron Services Representatives, ensuring adherence to BPO policies.
Act as the primary decision-maker in the Director of Patron Services’ absence.
Server as the primary on-location liaison with KMH staff.
Train new hires on essential functions and monitor progress, including writing PSR reviews.
Provide training on Box Office functions, phone call handling, and managing ticket exchanges/refunds.
Daily financial reconciliation
Create staff schedules.
Collaborate with the Director on final schedule approval and adjust Patron Services Representative schedules as needed.

Ticketing & Customer Relationship Management:

Respond promptly to customer inquiries and requests, assisting with ticket purchases.
Work with the Director of Patron Services to ensure proper CRM event creation/setup, ticketing, reporting, and troubleshooting, while maintaining accurate patron data and logs.
Process ticket orders, group sales payments, and maintain detailed sales logs.
Utilize dedicated licenses/logins for Patron Manager, Vaspian, and other related systems.

Access and Site Security:

Train Box Office staff to independently lock/unlock and arm/disarm alarms.
Delegate individual extensions and voicemails to representatives for efficient call handling.

Retail and Inventory Management:

Manage merchandise including guest artist merchandise and the maintenance of BPO CD inventory, including periodic audits.
Liaise with the Gift Shop coordinator for inventory management and reconciliation.

Administration and Collaboration:

Maintain Box Office supplies and assist with ordering.
Collaborate with Kleinhans staff and other BPO departments as needed.
Coordinate BPO Shuttle Operations.
Perform additional administrative duties as assigned.

External Partnerships:

Seek group sales opportunities.
Serve as a liaison to tourism organizations to promote the Philharmonic.
Coordinate with volunteers for gift shop operations and BPO shuttle services for patrons.

Position Requirements:

Minimum of 3 years of customer service experience; Box Office experience is a plus.
Highschool diploma/GED or higher is required.
Familiarity with ticketing software (ex. Patron Manager) and /or point of sale software.
Strong problem-solving and communication skills.
Ability to remain patient and adapt quickly.
Well-organized and able to multitask in a fast-paced environment.
Proficiency with Microsoft 365 (Word, Outlook, and Excel).
Enthusiasm for the Buffalo arts community; knowledge of classical music a plus.

Pay: $19.00 - $21.00 per hour

Benefits:

Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Application Question(s):

Must be available to work evenings and weekends.

Education:

High school or equivalent (Required)

Experience:

Customer Service: 3 years (Required)
ticketing and/or point of sale software: 1 year (Required)
Sales : 1 year (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

manager programs jobs in buffalo, ny

Patron Services Manager

Full-Time Assistant Store Manager

Full-Time Assistant Store Manager

Senior Project Manager, Transformation

Care Coordinator

Store Manager

Customer Success Manager

Station Manager-Cheektowaga

Manager, Property

Executive Assistant

Sr. Manager, Talent Development

Facilities Manager

Community Manager

Distribution Supervisor

Assistant Store Manager

Sr. Asset Manager

Retail Store Manager

Employer Relations Manager, School of Management

Distributor Partner Manager

Crew Member

I want to receive the latest job alert for manager programs in buffalo, ny

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