Top 3 Student mentor Jobs in Buffalo, Ny

Academic Success Coach
Bryant & Stratton College —Orchard Park, NY
- $22.12 an hour
- Overtime
- Mid-level
- 3 years
- Master's degree
- Health savings account
- Health insurance
Success Coach
COMMUNITY ACTION ORGANIZATION OF WESTERN NEW YORK INC —Buffalo, NY
- $21.63 - $24.03 an hour
- Weekends as needed
- Management
- Writing skills
- Mid-level
- Opportunities for advancement
Quick Apply

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Student Success Coach
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2d
Success Coach - Mid-Atlantic
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Academic Success Coach

Bryant & Stratton College -
Orchard Park, NY

Apply Now

Job Details

Full-time
$22.12 an hour

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Professional development assistance
Life insurance
Referral program

Qualifications

Computer operation
Multitasking
Phone communication
Bachelor's degree
Student support
Productivity software
Student advising
Time management
Client interaction via phone calls

Full Job Description

Position Status: Non-exempt

Work Hours: Mon–Fri. Ability to work some evenings and Saturdays; Secondary holidays may be a scheduled workday.

Reports To: Student Services Manager/Dean of Student Services

Location: Orchard Park, NY

Position Description

Summary:

The primary function of an Online Success Coach is to build a personalized relationship during the enrollment process. The Online Success Coach assures that academic enrollment steps are completed. Enrollment steps may include high school verification, transcript evaluation, orientation and session attendance. Additionally, the Online Success Coach uses experience and knowledge of coaching philosophies to assure successful student transition and that college policies for enrollment and registration are followed.

Essential Duties and Responsibilities:

Goals: Meet and maintain retention and conversion metrics dictated by projected budgetary enrollment.

Urgency: Responds timely, empathetically and accurately to student inquiries and coaches students to develop skills related to time management, follow through, and goal achievement. Focuses on reconciling concerns with appropriate urgency. Develop action plans for success related to first term retention.

Transition Metrics: Work in partnership with assigned groups of associates, admissions representatives, financial aid advisors and instructors to assure that students are coached and guided closely through the enrollment process. Provide excellent customer service and support services to the student to help increase campus retention and graduation rates.

Proactive Outbound Contact: Maintain regular and consistent direct and proactive contact with students through calls, emails, and other contacts. Overcome student objections to ensure continued persistence through the enrollment process.

Documentation: Prepare/maintain accurate records and ensure proper documentation in the CRM databases. Complete all paperwork in a timely manner.

Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Qualifications:

Bachelor’s degree from an accredited institution
Two-three years of experience in customer service and sales
Internet savvy, proficient with Microsoft Office products
High volume phone contact.

Preferred qualifications:

Master’s degree
Experience with Banner

Physical Demands and Work Environment:

Position requires standing or sitting in a stationary position as well as the occasional need to lift, carry, push, and/or move objects up to 10 pounds.

Position requires the use of computer technology/equipment.

Position requires the ability to hear conversations and receive information in person and over the telephone.

Position requires the ability to convey detailed and important instructions or ideas accurately, loudly, or quickly.

Apply today for immediate consideration!

Salary: $46,000 per year ($22.12 per hour)

This position is eligible for overtime.

Please note that the compensation information is a good faith estimate of the base pay for this position. Information about the total compensation package for this position will be provided during the interview process.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Bryant & Stratton College is an Equal Opportunity Employer.

Education

Required

Bachelors or better

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Expected hours: 40 – 45 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Tuition reimbursement
Vision insurance

Work Location: In person

Apply Now

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student mentor jobs in buffalo, ny

Academic Success Coach

Success Coach

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