Top 2703 Member services representative Jobs in Buffalo Grove, Il

Sales Service Representative
Novolex —Lake Forest, IL
- $54,000 - $63,000 a year
- Full-time
- Hybrid work
- Inventory management
- 5 years
- Research
- Wellness program
- Paid parental leave
Member Services Representative
Planet Fitness —Deerfield, IL
- $16 an hour
- 18 years or older
- Computer literacy
- High school diploma or GED
- Opportunities for advancement
Quick Apply
Custom Audio Tech Support
Abt —Glenview, IL
- From $24 an hour
- Weekends as needed
- Bilingual
- Computer literacy
- Office
- Disability insurance
- Health insurance
Quick Apply
Count Room Specialist
J&J Ventures, Gaming LLC —Schaumburg, IL
- Weekends as needed
- Computer literacy
- Office
- High school diploma or GED
- Disability insurance
- Health insurance
4d
Client Services Representative
RTC —Rolling Meadows, IL
- Full-time
- Hybrid work
- Microsoft Word
- 18 years or older
- Microsoft Excel
- Commuter assistance
- Paid parental leave
Customer Service Representative - State Farm Agent Team Member
Chad Radtke - State Farm Agent —Palatine, IL
- $20 - $35 an hour
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- 401(k)
Quick Apply
Patient Access Representative II - Spine and Pain Center
Endeavor Health —Arlington Heights, IL
- $19.89 - $28.84 an hour
- Full-time
- Mid-level
- Travel
- Associate's degree
Guest Services - Fitness Center
Buffalo Grove Park District —Buffalo Grove, IL
- $17 - $21 an hour
- Part-time
- Computer literacy
- High school diploma or GED
- Entry level
Quick Apply
Customer Service Representative
GUARANTEE TRUST LIFE INS CO —Glenview, IL
- $26 - $27 an hour
- Full-time
- Microsoft Word
- Spanish
- Office
- Profit sharing
- Health savings account
Patient Registration Representative II
Endeavor Health —Highland Park, IL
- $19.89 - $28.84 an hour
- Part-time
- Hospital
- Customer service
- High school diploma or GED
- Free parking
- Wellness program
11d
Customer Service Representative
KNIPEX Tools LP —Buffalo Grove, IL
- $22 - $25 an hour
- Writing skills
- Mid-level
- Office
- Health insurance
- Dental insurance
Customer Service Representative
Oil-Dri Corporation of America —Vernon Hills, IL
- $22.00 - $27.50 an hour
- Full-time
- Hybrid work
- Sales
- Computer literacy
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
Patient Access Representative II
Endeavor Health —Arlington Heights, IL
- $19.89 - $28.84 an hour
- Part-time
- HIPAA
- Mid-level
- Windows
- Free parking
- Wellness program
Customer Relations Representative - State Farm Agent Team Member
Jeffrey Smith - State Farm Agent —Lake Forest, IL
- $65,000 - $85,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
Patient Service Representative and Insurance Verifier, Rehab Services
Endeavor Health —Arlington Heights, IL
- $19.89 - $28.84 an hour
- Weekends as needed
- Anatomy knowledge
- Hospital
- Ability to walk for extended periods
- Free parking
- Wellness program
Patient Access Representative - Oncology - Days
Endeavor Health —Arlington Heights, IL
- $19.89 - $28.84 an hour
- Full-time
- Hospital
- HIPAA
- Mid-level
- Free parking
- Wellness program
Patient Service Representative - Ortho
Endeavor Health —Arlington Heights, IL
- $18.38 - $26.65 an hour
- Full-time
- Spanish
- Computer literacy
- High school diploma or GED
- Free parking
- Wellness program
Major Gift Officer
University of Saint Mary of the Lake —Mundelein, IL
- $76,000 - $100,000 a year
- Full-time
- Microsoft Outlook
- Office
- Project management
- Health savings account
- Health insurance
Quick Apply
Coordinator of Multilingual Ministries
University of Saint Mary of the Lake —Mundelein, IL
- $55,000 - $80,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Health savings account
- Health insurance
Quick Apply
Fitness Group Instructors, Yoga Instructor, and Personal Trainers
Lake Bluff Park District —Lake Bluff, IL
- $28 - $35 an hour
- Part-time
- Background check
- CPR Certification
- Anatomy knowledge
- Employee assistance program
- Employee discount
Quick Apply

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Sales Service Representative

Novolex -
Lake Forest, IL

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Job Details

Full-time
$54,000 - $63,000 a year

Benefits

Wellness program
Paid parental leave
Health savings account
Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Parental leave
Vision insurance
401(k) matching

Qualifications

Customer communication
Spreadsheets
Managing clients in a customer support role
Manufacturing facility experience
Customer support
Productivity software
Account management

Full Job Description

Company Overview:

Why Choose Us?

Novolex is a leading manufacturer of food, beverage, and specialty packaging that supports multiple industries including foodservice, restaurant delivery and carryout, food processing, grocery and retail, and industrial sectors. Novolex manufacturing and sourcing expertise spans a diverse range of substrates including resin, paper, molded fiber, aluminum and more. We provide customers a broad array of stock and customized solutions with 120 product categories, 250 brands and over 39,000 SKUs.

Our Sustainability Commitment

The Novolex sustainability vision is built upon three pillars: our products, our operations and our people. Each is critically important to our growth and future as a business. These pillars form the foundation of our company-wide commitment to sustainability, helping us achieve our ambitious goals through our wide-ranging initiatives.

Job Description:

This position is on a hybrid schedule reporting to either Lake Forest, IL, Raleigh, NC or Plant City, FL offices.

Summary

The Sales Service Representative serves as a key point of contact for assigned customer accounts, supporting the accurate and timely execution of customer orders from entry through delivery. This role partners closely with Sales, Planning, Production, Graphics, Transportation, and Customer Order Management to resolve order issues, support on-time/in-full delivery, maintain strong customer relationships, and identify opportunities to improve service performance. The position requires strong attention to detail, sound judgment, customer focus, and the ability to manage competing priorities in a fast-paced manufacturing environment.

Essential Responsibilities

Manage assigned customer accounts through the order management process, including order review, issue resolution, inventory coordination, and delivery follow-up.
Serve as a primary liaison between customers, Sales, Planning, Production, Graphics, Transportation, and Customer Order Management to support accurate and timely order execution.
Monitor customer orders, material availability, production timelines, and shipment status to support on-time/in-full delivery.
Research and resolve order discrepancies, customer concerns, product requirement questions, and service-related issues.
Represent the voice of the customer by sharing service trends, account needs, and customer feedback with Sales, Marketing, and internal support teams.
Develop and maintain productive relationships with assigned customer accounts to support service excellence and customer retention.
Use SAP, Microsoft Office 365, Excel, and other business systems to maintain accurate records, analyze account activity, and report key service metrics.
Support continuous improvement initiatives related to order accuracy, customer communication, service performance, and cross-functional workflows.
Gather, track, and communicate account-specific data related to customer satisfaction, service expectations, and changing business needs.
Follow company policies, procedures, and account management guidelines to ensure consistent and compliant service execution.

Qualifications

Bachelor’s degree in business administration, supply chain, operations, or a related field preferred; equivalent education and experience may be considered.
Typically requires five or more years of experience in customer service, account support, and order management in a supply chain or manufacturing environment.
Experience supporting customer accounts in a manufacturing, packaging, distribution, or supply chain environment strongly preferred.
SAP or similar ERP system experience preferred.
Proficiency with Microsoft Office 365 required; advanced Excel skills preferred.
Strong written and verbal communication skills with the ability to communicate clearly with customers and internal partners.
Demonstrated ability to manage competing priorities, resolve issues, and follow through on commitments.
Strong attention to detail and ability to maintain accurate information across systems and customer records.
Ability to collaborate across departments to resolve customer needs and support business objectives.
Customer-focused mindset with a commitment to service excellence, accountability, and continuous improvement.

A reasonable estimate of the current range is $54,000 - $63,000 + bonus + benefits. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by job-related skills, experience, and relevant education or training. At Novolex, it is not typical for an individual to be hired at the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.

The benefits for this role include 401(k) plan with company match, comprehensive medical, dental, and vision insurance, flexible spending and health savings accounts, paid vacation, and sick days, paid parental leave, paid holidays and wellness program

#LI-TM1

#INDSalaried

Company Benefits:

What You'll Get From Us

Benefits

With safety as our top priority and a commitment to employee well-being an important focus, we offer comprehensive and competitive benefits that include medical, dental and vision insurance as well as a variety of other well-being resources focused on mental, physical and financial health. Specific benefits and well-being programs may vary depending on where you work.

Community Engagement

At Novolex, giving back to the local communities that support us is important. Our Focused Giving Program prioritizes support for organizations whose missions promote sustainability initiatives or address food and hunger needs. We also encourage facility level support of activities in the communities where our employees live and work.

Training and Development

We offer constant opportunities for advancement. From skills development to advanced education programs, training and development programs and courses are available through MyLearning. Programs include company and industry training curricula, support for formal education through the Tuition Reimbursement Program (Non-Union), and a Learning Management System that supports and enhances employee skills at all levels of the organization.

Novolex is committed to providing equal employment opportunity in all employment practices, including but not limited to selection, hiring, promotion, transfer, and compensation to all qualified applicants and employees without regard to age, race, color, national origin, sex, pregnancy, sexual orientation, gender identity, religion, handicap or disability, genetics, citizenship status, service member or veteran status, or any other category protected by federal, state, or local law. Any individual who, because of his or her disability, needs an accommodation in connection with an aspect of the Company's application process should contact [email protected].

Formerly Pactiv Evergreen

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Refine Your Search

member services representative jobs in buffalo grove, il

Sales Service Representative

Member Services Representative

Custom Audio Tech Support

Count Room Specialist

Client Services Representative

Customer Service Representative - State Farm Agent Team Member

Patient Access Representative II - Spine and Pain Center

Guest Services - Fitness Center

Customer Service Representative

Patient Registration Representative II

Customer Service Representative

Customer Service Representative

Patient Access Representative II

Customer Relations Representative - State Farm Agent Team Member

Patient Service Representative and Insurance Verifier, Rehab Services

Patient Access Representative - Oncology - Days

Patient Service Representative - Ortho

Major Gift Officer

Coordinator of Multilingual Ministries

Fitness Group Instructors, Yoga Instructor, and Personal Trainers

I want to receive the latest job alert for member services representative in buffalo grove, il

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Why Choose Us?

Our Sustainability Commitment

What You'll Get From Us

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Community Engagement

Training and Development

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