Top 49 Call center representative Jobs in Buffalo Ny

Technical Support Representative
Armstrong Fluid Technology —North Tonawanda, NY
- $69,000 - $91,000 a year
- Full-time
- Mid-level
- Product management
- Training & development
Quick Apply
Customer Service Coordinator
CRST The Transportation Solution, Inc. —Amherst, NY
- $16.20 an hour
- Bilingual
- Office
- High school diploma or GED
- Free parking
- Paid training
Quick Apply
8d
Contact Center Representative- Level 1
Apple Bank for Savings —Buffalo, NY
- $40,000 - $50,000 a year
- Weekends as needed
- Remote
- Spanish
- Microsoft Excel
- High school diploma or GED
Customer Service Representative
US Foods, Inc. —Buffalo, NY
- $21 - $33 an hour
- Overtime
- Microsoft Word
- Microsoft Outlook
- Office
- Employee stock purchase plan
- Disability insurance
4d
Servicing Representative
Independent Health —Buffalo, NY
- $20 an hour
- Full-time
- Office
- High school diploma or GED
- Typing
- Paid time off
- Work from home
13d
Family Member Call Center Agent I
CINQCARE —Buffalo, NY
- $17 - $19 an hour
- Full-time
- Spanish
- Medical office experience
- HIPAA
- Mileage reimbursement
- Commuter assistance
Quick Apply
2d
Customer Service Representative | Technical Support
Spectrum —Cheektowaga, NY
- $20.00 - $25.25 an hour
- Weekends as needed
- Computer literacy
- English
- Residential
- Opportunities for advancement
4d
Call Center Representative
Community Health Center of Buffalo Inc —Buffalo, NY
- $16.76 - $20.24 an hour
- Full-time
- Mid-level
- 1 year
Inbound Sales Representative (Remote/Eastern Time)
A Place for Mom —Buffalo, NY
- $45,760 a year
- Weekends as needed
- Remote
- Microsoft Word
- Mid-level
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Contact Center Representative - Consumer Banking
KeyBank —Buffalo, NY
- $19 - $21 an hour
- Full-time
- Computer literacy
- Office
- High school diploma or GED
- Paid training
- 401(k)
Quick Apply
2d
Customer Experience Representative
NOCO Energy Corp —Tonawanda, NY
- $22 - $25 an hour
- High school diploma or GED
- Communication skills
- Entry level
- Paid training
- Health savings account
Quick Apply
8d
Customer Service Specialist- Consumer Banking
KeyBank National Association —Amherst, NY
- $18.00 - $23.08 an hour
- Urgently hiring
- Hybrid work
- Computer literacy
- High school diploma or GED
- Computer skills
- Paid training
- Tuition reimbursement
6d
Provider Relations Representative
Independent Health —Buffalo, NY
- $20 an hour
- Full-time
- Writing skills
- Mid-level
- High school diploma or GED
- Paid training
- Paid time off
BankOnBuffalo, Contact Center Agent
CNB Financial Corporation —Clarence, NY
- $19.50 - $29.67 an hour
- Full-time
- Background check
- Computer literacy
- High school diploma or GED
- Wellness program
- Paid holidays
Quick Apply
OUTBOUND CALL REPRESENTATIVES FOR COLLECTIONS OFFICE
Lakefront Mediation —Buffalo, NY
- $15 an hour
- Full-time
- Reliable transportation
- Entry level
- Opportunities for advancement
Quick Apply
Customer Service Representative
Sila Services —Buffalo, NY
- $21 - $23 an hour
- Full-time
- Mid-level
- Residential
- Conflict management
- Paid holidays
- Health insurance
Quick Apply
Member Service Representative (Buffalo Region)
Broadview Federal Credit Union —Buffalo, NY
- $20 an hour
- 8 hour shift
- Finance
- High school diploma or GED
- Computer skills
Family Support Specialist - Healthcare Call Center - Days/Nights
ConnectLife —Williamsville, NY
- $26 an hour
- 12 hour shift
- High school diploma or GED
- Typing
- 1 year
- Dental insurance
- 401(k)
Quick Apply
Call Center Representative - Debt Counselor Hybrid 2462 010226
CONTINENTAL SERVICE GROUP LLC —Cheektowaga, NY
- $20 - $21 an hour
- 8 hour shift
- Hybrid work
- Computer literacy
- English
- Mid-level
- Flexible schedule
Quick Apply
Customer Service Coordinator
Raymour and Flanigan —Buffalo, NY
- $18 - $24 an hour
- Computer literacy
- High school diploma or GED
- US work authorization
- Store discount
- Health savings account
Quick Apply
7d

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Technical Support Representative

Armstrong Fluid Technology -
North Tonawanda, NY

Quick Apply

Job Details

Full-time
$69,000 - $91,000 a year

Qualifications

Customer communication

Full Job Description

Imagine working at the forefront of innovation in fluid-flow technology, with over 1,400 colleagues across the globe, and contributing to a legacy of excellence that spans eight manufacturing facilities on four continents. Armstrong Fluid Technology is more than just a leader in our industry; we are a community of the brightest and most creative minds, driven by a shared mission to engineer the future and safeguard our planet.

As part of our team, you'll be immersed in an environment that fosters growth, creativity, and collaboration. Here, you'll have the opportunity to push boundaries, tackle exciting challenges, and develop cutting-edge solutions that promote energy efficiency and reduce environmental impact. Every day offers the chance to make a meaningful contribution to a more sustainable future, driving innovations that help lower global carbon footprints. Together, we're creating a legacy that goes beyond business—one that's changing the world for the better.

In this role, you'll provide responsive, technically sound, and customer-focused support to internal and external partners across the US, directly contributing to customer satisfaction, product innovation, and knowledge sharing across the RSEC network.

Key Accountabilities

Technical Support & Application Engineering

Provide pre-sale technical support and product assistance for Armstrong's HVAC and hydronic systems to internal sales and external customers throughout the US.
Take ownership of technical issues, ensuring resolution with a high degree of responsibility and professionalism.
Collaborate across departments (e.g., Sales Engineering, Product Management, R&D) to develop and propose optimal solution offerings for customers such as sales agencies, consulting engineers, and contractors.
Capture solutions and technical decisions in internal systems for traceability and knowledge sharing.
Participate in or lead technical project teams related to strategic initiatives and product development as requested by the management team.
Assist in developing and maintaining departmental policies, procedures, and support documentation.

Customer Engagement & Feedback Integration

Build strong relationships with sales teams and customers by delivering consistent and responsive technical support.
Analyze customer feedback and field experience to recommend improvements to Armstrong's product offerings.
Maintain up-to-date records on customer interactions, competitor insights, and product issues to support continuous improvement and product positioning.
Support company marketing and product initiatives by sharing relevant technical and customer insights.
Provide occasional internal product training sessions and contribute to the development of technical tools and resources.

Cross-Functional Collaboration & Contribution

Participate in RSEC team discussions and alignment meetings across the Americas.
Support special technical projects as assigned by management.
Maintain a proactive mindset, striving for increased business agility, faster response times, and enhanced service quality.
Collaborate on the creation and refinement of internal technical materials, FAQs, and best-practice guides.

What We're Looking For

Education and Experience

College diploma or university degree in Mechanical Engineering, HVAC Technology, Electrical Engineering, or a related technical field.
2-3 years of experience in technical support, HVAC, hydronic systems, or mechanical building systems.
Familiarity with centrifugal pumps, heat exchangers, and general HVAC applications.
Knowledge of building automation systems and communication protocols (e.g., BACnet, Modbus) is considered a strong asset.

Technical Skills

Proficient in Microsoft Office Suite and technical documentation tools.
Strong troubleshooting and root cause analysis capability.
Working knowledge of HVAC application engineering (HVAC Hydronic Systems) and design principles.

Soft Skills

Excellent analytical and problem-solving skills with the ability to break down complex technical issues.
Effective communication and interpersonal skills, with a strong customer service orientation.
Self-motivated, organized, and capable of managing multiple tasks in a dynamic, collaborative, in-person environment.

Why Armstrong Fluid Technology?

By joining us, you'll become part of a global community dedicated to pushing the boundaries of fluid-flow technology while upholding Armstrong's commitment to sustainability. You'll have endless opportunities to learn, grow, and make a significant impact on the world. Together, we'll build tomorrow's solutions today.

The RSEC Team represents a vital component of Armstrong's global technical and sales support structure. As part of this team in Canada, you'll contribute directly to customer success, product excellence, and market leadership—while gaining exposure to cross-functional innovation and real-world technical challenges. This role offers an opportunity to grow your expertise and influence product performance at a meaningful scale.

Quick Apply

Refine Your Search

call center representative jobs in buffalo ny

Technical Support Representative

Customer Service Coordinator

Contact Center Representative- Level 1

Customer Service Representative

Servicing Representative

Family Member Call Center Agent I

Customer Service Representative | Technical Support

Call Center Representative

Inbound Sales Representative (Remote/Eastern Time)

Contact Center Representative - Consumer Banking

Customer Experience Representative

Customer Service Specialist- Consumer Banking

Provider Relations Representative

BankOnBuffalo, Contact Center Agent

OUTBOUND CALL REPRESENTATIVES FOR COLLECTIONS OFFICE

Customer Service Representative

Member Service Representative (Buffalo Region)

Family Support Specialist - Healthcare Call Center - Days/Nights

Call Center Representative - Debt Counselor Hybrid 2462 010226

Customer Service Coordinator

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