Top 57 Client relations manager Jobs in Buffalo Ny

Customer Success Manager
Block Imaging Parts & Service LLC —Buffalo, NY
- $90,000 - $140,000 a year
- Full-time
- Hybrid work
- Schematics
- Hospital
- Ability to walk for extended periods
- Paid parental leave
- Health savings account
Client Relations Manager I
Bureau Veritas —Buffalo, NY
- $70,000 - $75,000 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Contracts
7d
Account Manager Pressure Sensitive Adhesive Specialty Tapes & Labels
Henkel —Buffalo, NY
- $95,000 - $125,000 a year
- Full-time
- Hybrid work
- 5 years
- Bachelor of Science
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
Partner Success Manager
MVP Network Consulting —Buffalo, NY
- $65,000 - $75,000 a year
- Email
- Mid-level
- Office
- Organizational skills
- Health insurance
Outside Sales Account Manager
Hercules Laundry —Buffalo, NY
- $66,300 - $75,000 a year
- Online Application
- Up to 50% travel
- Mid-level
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
Inside Sales Acct Manager Uncappd Commission+Bonuses+Base Salary
Keysource Acquisition —Niagara Falls, NY
- $20 an hour
- Full-time
- Customer service
- Mid-level
- Experience equivalent to degree accepted
- Paid training
- AD&D insurance
Quick Apply
Account Manager (9:30AM- 6:00PM EST)
ACV Auctions —Buffalo, NY
- $22.60 an hour
- Full-time
- English
- Mid-level
- Communication skills
- Paid jury duty
- AD&D insurance
Quick Apply
Strategic Account Manager - Government
Ronco —Buffalo, NY
- $72,000 - $128,000 a year
- Hybrid work
- Clean driving record
- Word processing
- Computer literacy
- Health savings account
- Paid holidays
Entry-Level Strategic Account Manager - Education
Ronco —Buffalo, NY
- $53,100 - $71,900 a year
- Hybrid work
- Clean driving record
- Marketing
- Word processing
- Health savings account
- Paid holidays
Key Account Manager I
Advantage Solutions —Buffalo, NY
- $62,400 - $78,500 a year
- Full-time
- Computer literacy
- Merchandising
- No high school diploma
1d
Sales Account Manager
Filtration Group Corp —Buffalo, NY
- $90,000 - $110,000 a year
- Remote
- Up to 50% travel
- Writing skills
- Mid-level
- Paid parental leave
- Paid holidays
8d
Account Manager (Ad Pro)
Legends Global —Buffalo, NY
- Up to $60,405.80 a year
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Disability insurance
- Health insurance
Automotive Account Manager
AAA Western and Central New York —Williamsville, NY
- $60,000 - $71,000 a year
- Weekends as needed
- Mid-level
- Office
- 3 years
- Paid training
- AD&D insurance
Customer Service Lead $19-$21 hourly
Raymour and Flanigan —Buffalo, NY
- $19 - $26 an hour
- Weekends as needed
- Mid-level
- Conflict management
- US work authorization
- Store discount
- Profit sharing
Quick Apply
Account Manager
The Betlem Service Corporation —Buffalo, NY
- $90,000 - $100,000 a year
- Full-time
- 5 years
- Computer literacy
- Residential
- Health insurance
- Dental insurance
National Sales Manager, Dehumidification Solutions
Alfa Laval —Buffalo, NY
- $90,000 - $105,000 a year
- Full-time
- Engineering
- 3 years
- Travel
- Wellness program
- Paid holidays
Area Sales Manager - LED Lamps
Current Lighting Employee Co LLC —Buffalo, NY
- $110,000 - $120,000 a year
- Full-time
- Engineering
- Mid-level
- 3 years
- Paid holidays
- Disability insurance
Quick Apply
Account Manager SMB-Business Sales
Verizon —Buffalo, NY
- $37,000 - $64,000 a year
- Full-time
- Mid-level
- 3 years
- Driver's License
- Paid parental leave
- AD&D insurance
Service Account Manager
GLC Business Services Inc —Buffalo, NY
- $85,000 - $100,000 a year
- Full-time
- Construction site
- Ability to walk for extended periods
- Computer literacy
Quick Apply
8d
Territory Sales Manager - Central & Western New York
Perry's Ice Cream —Akron, NY
- $55,000 - $60,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Driver's License
- Mileage reimbursement
- Health insurance

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Customer Success Manager

Block Imaging Parts & Service LLC
Buffalo, NY

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Job Details

Full-time
$90,000 - $140,000 a year

Benefits

Paid parental leave
Health savings account
Paid holidays
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Vision insurance
Referral program

Qualifications

Customer communication
Performance dashboards
Preventative hardware maintenance
Customer relationship building
Schematics
Calibration
Operations coordination planning
Moving
Incident Escalation
Field service equipment maintenance
Data interpretation
Cross-functional collaboration
Escalation handling
Cross-functional communication
Facilities equipment maintenance

Full Job Description

Description:

Job Description Statement:

The Customer Success Manager oversees and manages the daily operations for a designated Medical Imaging Service Delivery customer account. This role ensures the delivery of high-quality service to customers, adherence to company policies, and the achievement of performance targets. The Customer Success Manager acts as a key liaison between the field team, vendors, customers, and corporate partners.

This position is Hybrid in nature requiring travel to and onsite presence at local medical/hospital facilities in the Buffalo, NY area with flexibility to work remote.

Culture Fit:

Strengthen Block Imaging’s mission of ‘People Matter’ by living our values of Integrity, Honor, and Growth. Make choices that foster our thriving mindsets and lead with our approach of Together, Thoughtful, and Transparent.

Essential Job Duties:

Manage all aspects of the service relationship for assigned customers, acting as the primary point of contact and “Voice of the Customer.”
Oversee daily service operations—including system uptime, escalations, communication, and coordination with internal and external teams—to ensure high customer satisfaction.
Monitor equipment performance, analyze service data, and drive corrective actions, while supporting PM compliance, inventory accuracy, and service-based financial processes.
Lead regular customer engagement through reporting, performance reviews, and proactive risk identification to maintain strong partnerships.
Collaborate with Sales, Service Leadership, and technical teams to align business processes, support installations/projects, and enhance overall service delivery.
Driving and vehicle operation are essential functions of this role.
Other duties as assigned.

Requirements:

Role Competencies:

Strong understanding of business management, service delivery processes, KPIs, and organizational structures to effectively manage service operations and customer relationships.
Excellent communication, relationship management, and presentation skills to collaborate cross-functionally, lead customer meetings, and serve as the “Voice of the Customer.”
Advanced analytical, problem-solving, and technical interpretation skills to evaluate dashboards, manage escalations, and identify improvement opportunities.
Solid knowledge of financial processes (POs, billing, invoicing, audits), preventative maintenance practices, equipment lifecycle, and contract coverage.
Proven ability to multitask, manage time effectively, remain flexible, and take initiative in a fast-paced environment while coordinating projects and operational activities.

Experience and Education Requirements:

Preferred Experience

3-5 years of experience in service management or equivalent experience
Ideal candidate will have experience from within Medical Imaging Service Delivery.

Education (or equivalent experience)

Bachelor’s degree in business or equivalent preferred

Preferred Certifications

Travel Requirements:

Frequent driving 30%+, Load, transport, deliver parts/equipment. Meet driver eligibility requirements. Minimum age 21, refer to company vehicle policy.

Physical and Environmental Requirements:

Team Members must be able to perform the essential functions of the position with or without reasonable accommodation. For questions, contact Human Resources.

This role may involve

Ability to stand, walk, and move throughout various work environments for extended periods.
Frequent bending, stooping, kneeling, and reaching to access and service equipment.
Ability to lift up to 75 pounds; heavier lifting may require assistance or mechanical aids.
Manual dexterity to handle tools, small components, and electronic parts.
Visual acuity and color perception sufficient to read schematics, calibrate equipment, and identify wiring or indicators.
Ability to communicate clearly with healthcare and related facility staff, as well as document service activities accurately and efficiently.
Ability to wear required personal protective equipment (PPE) in any situation where it is necessary.
Compliance with hospital health and safety requirements. Ability to safely operate and enter/exit vehicles, drive for extended periods and work in varied environmental conditions with potential exposure to machinery, noise, and hazardous materials.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

This job description is intended to describe the general nature and level of work being performed. It is not a contract. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. leadership reserves the right to assign or reassign duties and responsibilities at any time.

The base pay range for this position is:

$90,000 - $140,000

Base pay offered may vary depending on job-related knowledge, skills, and experience. Block Imaging offers a variety of health and wellness benefits including paid time off and holiday pay.

Why Block Imaging?

When the unexpected happens: an injury, an illness, an accident, the healthcare professionals that diagnose and treat these issues need tools they can rely on. That’s where Block Imaging comes in. If you’re looking to join a team that not only provides a positive work environment, but also creates a real-world impact, the Block Imaging team is worth your consideration.

Benefits and Perks

We bring our mission—People Matter—to life through the care and benefits we offer our team.

Health, Vision, Dental & More: We provide competitive insurance options, including medical, dental, and vision coverage. Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs) offered as both tax-advantaged accounts designed to help individuals save and pay for qualified medical expenses
Paid Time Off: Full-time team members accrue 19 days Paid Time Off (PTO) per year, with accrual starting from their first day of employment. In addition, team members receive two “People Matter” days annually for volunteering in your community.
Annual Bonus Opportunities: Potential bonus opportunities based on meeting company profitability goals.
401(k) Investment Plan & Budgeting: A retirement investment plan offering a variety of deferral options, a generous discretionary company matching contribution up to 6%, and access to financial planning tools and training.
Team Member Perks Program: Offers exclusive discounts, special deals, and other benefits for team members.
Tuition Assistance: After three-months of service, Block Imaging will reimburse 50% of the total cost up to a maximum of $1,000 per calendar year, increasing to $2,500 after two years. This education may include college credit courses, continuing education unit courses, seminars and certification tests that are beneficial to both the team member and the organization.
Employee Referral Bonus Program: We believe great people know great people! When you refer a candidate who is hired and successfully completes their introductory period, you’ll receive a generous referral bonus as a thank-you for helping us grow our talented team.
Paid Parental Leave: Paid Parental Leave provisions following a qualified FMLA approved leave.
Environment: Whether you work on-site or remotely, you’ll be part of a connected, supportive culture where people come first. We believe great work starts with genuine care for one another. We value relationships, learning, and growth, and we create space for meaningful connection across every team and location. At Block Imaging, we strive to make every team member feel supported, valued, and connected to something bigger than themselves.

Block Imaging Parts & Service is an Equal Opportunity Employer

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions..

Apply Now

Refine Your Search

client relations manager jobs in buffalo ny

Customer Success Manager

Client Relations Manager I

Account Manager Pressure Sensitive Adhesive Specialty Tapes & Labels

Partner Success Manager

Outside Sales Account Manager

Inside Sales Acct Manager Uncappd Commission+Bonuses+Base Salary

Account Manager (9:30AM- 6:00PM EST)

Strategic Account Manager - Government

Entry-Level Strategic Account Manager - Education

Key Account Manager I

Sales Account Manager

Account Manager (Ad Pro)

Automotive Account Manager

Customer Service Lead $19-$21 hourly

Account Manager

National Sales Manager, Dehumidification Solutions

Area Sales Manager - LED Lamps

Account Manager SMB-Business Sales

Service Account Manager

Territory Sales Manager - Central & Western New York

I want to receive the latest job alert for client relations manager in buffalo ny

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