Top 1388 Customer experience manager Jobs in Buffalo Ny

Area Manager
Goodwill of WNY —Buffalo, NY
- $65,000 - $80,000 a year
- Merchandising
- Ability to lift 50 pounds
- Analysis skills
14d
Restaurant Hospitality Manager - BBQ and Casual Dining
Dinosaur Bar-B-Que —Hamburg, NY
- $70,000 - $75,000 a year
- Microsoft Outlook
- Casual dining restaurant
- Computer literacy
- Health savings account
- Disability insurance
Quick Apply
8d
Strategic Account Manager
SelectOne —Buffalo, NY
- $80,000 - $120,000 a year
- Travel
- Contracts
- Senior level
Quick Apply
5h
Customer Experience Manager
Founders Software —Buffalo, NY
- $65,000 a year
- Full-time
- Bilingual
- Background check
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Dispatch Manager
United Materials —Depew, NY
- $85,000 - $105,000 a year
- Full-time
- Background check
- Mid-level
- Office
- Health savings account
- Disability insurance
Quick Apply
8d
Assistant Store Manager - Customer Experience
PetSmart —Amherst, NY
- $31.15 - $50.05 an hour
- Weekends as needed
- 18 years or older
- Mid-level
- 3 years
- Health insurance
- Tuition reimbursement
Onsite Program Manager
Envita Solutions —Buffalo, NY
- $65,000 - $115,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Bachelor's degree
Quick Apply
6d
Employer Relations Manager, School of Management
University at Buffalo —Buffalo, NY
- $90,000 - $95,000 a year
- Full-time
- No background check
- Mid-level
- 3 years
Supervisor, Technical Customer Support
Tesla —Buffalo, NY
- $72,000 - $199,800 a year
- Full-time
- Mid-level
- Organizational skills
- SharePoint
- Commuter assistance
- Health savings account
Workplace Experience Lead
Cushman & Wakefield —Getzville, NY
- $68,000 - $80,000 a year
- Full-time
- Office
- 3 years
- Ability to lift 50 pounds
- Health savings account
- Disability insurance
Quick Apply
Store Manager
KOHLS —Buffalo, NY
- $78,100 - $132,800 a year
- Weekends as needed
- 18 years or older
- Merchandising
- Mid-level
- Disability insurance
- Dental insurance
Territory Sales Manager
STIIIZY —Buffalo, NY
- $75,000 - $150,000 a year
- Weekends as needed
- Hybrid work
- Mid-level
- High school diploma or GED
- 21 years or older
- Paid training
- Paid holidays
Quick Apply
(USA) Market Fulfillment Lead
Walmart —Williamsville, NY
- $90,000 - $180,000 a year
- High school
- Customer service
- Mid-level
- Paid jury duty
- Disability insurance
Assistant Store Manager
KOHLS —Buffalo, NY
- $58,500 - $93,600 a year
- Weekends as needed
- 18 years or older
- Merchandising
- Mid-level
- Disability insurance
- Dental insurance
Operations Manager
Univar Solutions USA LLC —Tonawanda, NY
- $98,200 - $120,000 a year
- Microsoft Excel
- 5 years
- High school diploma or GED
- Health insurance
- Dental insurance
5d
Human Resources Manager
TreeHouse Foods —Tonawanda, NY
- $99,200 - $148,800 a year
- Full-time
- 5 years
- Bachelor's degree
- Data entry
- Paid training
- Tuition reimbursement
13d
Customer Service Manager
Clarke Power Services Inc —Lancaster, NY
- $100,000 - $120,000 a year
- Full-time
- Ability to walk for extended periods
- CDL A
- Mid-level
- Paid training
- Health savings account
Quick Apply
Distributor Partner Manager
Red Bull —Buffalo, NY
- $92,000 - $138,000 a year
- Full-time
- Merchandising
- Driver's License
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
Supervisor Clinical Services - 18956
General Physician, P.C —Depew, NY
- $28.30 - $38.92 an hour
- 8 hour shift
- Primary Care
- Mid-level
- High school diploma or GED
- Free parking
- Health insurance
Assistant Guest Service Manager
Marriott, Buffalo Amherst, NY —Amherst, NY
- $65,000 a year
- Full-time
- Microsoft Word
- Mid-level
- Hotel
- Free parking
- Paid holidays

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customer experience manager jobs near buffalo ny

Area Manager

Goodwill of WNY -
Buffalo, NY

Apply Now

Job Details

$65,000 - $80,000 a year
14 days ago

Qualifications

Financial forecasting
Leadership development
Bachelor's degree
Profit & Loss statement
Data-driven problem-solving
Productivity software
Business operations
Financial forecasting analysis
Retail management
Management experience within retail industry
Organizational budget management

Full Job Description

What You’ll Do

Lead daily operations, merchandising, and brand presentation across multiple stores.
Manage and coach Store Managers to deliver strong operational performance and a positive team culture. Drive sales growth and profitability through effective planning, execution, and continuous improvement.
Ensure compliance with operational standards, safety protocols, and loss prevention practices.
Analyze performance metrics (sales, labor, productivity, shrink) and guide stores to take action.
Maintain high brand and merchandising standards across all locations.
Support talent development, including hiring, training, and building a strong leadership pipeline.
Deliver an exceptional customer and donor experience in every store.
Oversee P&L performance, budgeting, staffing, and expense control for all assigned stores.
Execute company strategies, promotions, and community engagement initiatives.
Promote Goodwill’s mission, values, and sustainability efforts throughout daily operations.

Who You Are

A values-driven servant leader who coaches like a pro and thinks like an owner
Data-informed and people-first leader: decisive, adaptable, and calm under pressure
A culture builder who inspires trust, accountability, and continuous improvement
A clear, persuasive communicator and community connector/brand ambassador
Schedule-flexible and energized by fieldwork (travel up to ~90% between locations)
Someone who lives our values:
Own It • Dare to Excel • Be Bold • Be Extraordinary • We Win Together

What You Bring

Bachelor’s degree in Business/Retail Management
5+ years of multi-unit retail management with a record of sales growth & operational excellence
Experience training, developing, and elevating leaders; strong succession planning skills
Financial acumen (P&L ownership, forecasting, labor budgeting) and KPI mastery
Proficiency with Microsoft Office Suite; strong analytical and communication skills
Reliable transportation and valid NYS driver’s license; ability to travel across WNY
Strong organization, attention to detail, and multitasking ability; able to meet production/processing goals

Physical Requirements

Sit/stand/bend/reach/twist for extended periods
Lift/push/pull up to 50 lbs. on an occasional basis
Manual dexterity for repetitive tasks

Compensation

This is an salaried exempt position. Salary base range is between $65,000 - $80,000 and is commensurate with experience. This position is eligible for a bonus based on performance metrics.

Apply today and help turn donations into opportunity!

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

customer experience manager jobs in buffalo ny

Area Manager

Restaurant Hospitality Manager - BBQ and Casual Dining

Strategic Account Manager

Customer Experience Manager

Dispatch Manager

Assistant Store Manager - Customer Experience

Onsite Program Manager

Employer Relations Manager, School of Management

Supervisor, Technical Customer Support

Workplace Experience Lead

Store Manager

Territory Sales Manager

(USA) Market Fulfillment Lead

Assistant Store Manager

Operations Manager

Human Resources Manager

Customer Service Manager

Distributor Partner Manager

Supervisor Clinical Services - 18956

Assistant Guest Service Manager

I want to receive the latest job alert for customer experience manager in buffalo ny

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