Top 27 network technician Jobs in buffalo ny

IT Service Desk Technician
AAA Western and Central New York —Williamsville, NY
- $21.10 - $23.44 an hour
- Computer science
- Computer Science
- Mid-level
- Paid training
- AD&D insurance
14d
Client and Network Technician
Kaleida Health —Buffalo, NY
- $27.36 - $37.61 an hour
- Weekends as needed
- Computer science
- Computer Science
- Bachelor of Science
Quick Apply
5d
Data Center Operations, Network Technician Lead
FluidStack —Buffalo, NY
- $100,000 - $150,000 a year
- Email
- 3 years
- SQL
- Fair chance
- Dental insurance
- Paid time off
IT Technician, KeyBank Center
Delaware North —Buffalo, NY
- $16 - $19 an hour
- Weekends as needed
- Organizational skills
- Communication skills
- Entry level
- Paid parental leave
- Paid holidays
IT Support Technician
Cazenovia Recovery Systems Inc —Buffalo, NY
- $23.46 an hour
- HIPAA
- Mid-level
- Driver's License
IT Support Technician I
Seneca Gaming Corporation —Niagara Falls, NY
- From $22 an hour
- 8 hour shift
- 18 years or older
- Computer Science
- Windows
12d
Retail Field & or Network Technicians
Mobile Technologies Inc. —Buffalo, NY
- $20 - $25 an hour
- Part-time
- 18 years or older
- Mid-level
- Driver's License
Quick Apply
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Buffalo, NY
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply
IT Support Engineer I, Ops Tech Solutions (OTS)
Amazon.com Services LLC —Niagara Falls, NY
- $25 - $41 an hour
- Full-time
- Computer Science
- English
- Mid-level
- Paid parental leave
- AD&D insurance
IT Manager, Ops Tech Solutions Delivery
Amazon.com Services LLC —Niagara Falls, NY
- $116,800 - $160,000 a year
- Full-time
- Computer Science
- Analysis skills
- Continuous improvement
- Paid parental leave
- AD&D insurance
IT Support Associate II, Ops Tech Solutions (OTS)
Amazon.com Services LLC —Niagara Falls, NY
- $23 - $37 an hour
- Full-time
- Mid-level
- Windows
- Paid parental leave
- Health insurance
IT Infrastructure Field Technician
Reid Petroleum LLC —Lockport, NY
- $22 - $25 an hour
- Full-time
- Clean driving record
- Construction site
- Mid-level
- Profit sharing
- Paid holidays
Quick Apply

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Network Field Technician - Tier 2
EOS —Columbus, OH
4+ years of hands-on experience in network deployments or field installations. Uphold safety and operational protocols across various environments, including…
$33 - $36 an hour
Quick Apply
2d
It Help Desk Support Technician
Beacon Specialized Living —Columbus, OH
Participate and contribute to weekly, bi-week or monthly leadership calls. Associate degree in Information Technology or related field, preferred.
$53,000 - $57,000 a year
Quick Apply
7d

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network technician jobs near buffalo ny

IT Service Desk Technician

AAA Western and Central New York -
Williamsville, NY

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Job Details

$21.10 - $23.44 an hour
14 days ago

Benefits

Paid training
AD&D insurance
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
401(k) matching
Volunteer time off
Flexible schedule

Qualifications

Computer operation
Phone communication
Technical documentation
Windows
Printer (troubleshooting support)
VoIP
Computer hardware
Desktop (troubleshooting support)
Computer networking
Technical writing
Productivity software
Peripheral hardware support
IT department experience

Full Job Description

At AAA Western and Central New York, our Associates are committed to providing our members with a totally satisfying experience. Therefore, we seek Associates who are dedicated to this purpose, people who truly demonstrate compassion, empathy and unsurpassed service. These are the people that help us create a loyal membership base that strengthens our mission—to be our members’ most trusted provider of high quality automotive, travel, insurance and other relevant products and services that offer safety, security, peace of mind, value and convenience.

AAA Western and Central New York is regularly recognized as one of the best & healthiest places to work in the WNY & CNY area. In addition to a market competitive salary, Associates are eligible for a wide selection of benefits (dependent upon position) including:

Medical, Dental, Life and AD&D Insurance
Flexible work schedules
Pre-Tax & Roth 401(k) plan with company match
Health Spending Accounts with company contribution & Flexible Spending Accounts
Company Paid Short-term & Long-term disability
Paid time off
Tuition reimbursement & company-paid training programs
FREE AAA membership & travel / product discounts
Paid Volunteer Time Off

Job Responsibilities

40% Incident Management: Respond promptly to technology-related incidents, document and categorize incidents for efficient tracking, troubleshoot and resolve technical issues, and communicate effectivity with customers. Identify when to escalate issues to higher levels of support to minimize disruptions in user productivity.

20% Documentation: Contribute to the creation and maintenance of the IT knowledgebase, capturing solutions to common issues for reference and training purposes. Additionally, maintain detailed ticket tracking notes for each service request and incident, providing a comprehensive record of actions taken, troubleshooting steps, and resolutions achieved.

20% Service Request Management: Serve as a point of contact for technology requests. Gather and document information to fully understand the request, prioritize the request, resolve or escalate as appropriate, and effectively communicate the status of the request to the customer.

20% User Account Administration: Manage network and application user accounts, ensuring accurate and secure access for end-users. This involves creating, modifying, and deleting user accounts as needed, and adhering to security policies. Critical attention to detail to ensure integrity and security of technology infrastructure.

Job Specific Requirements

Hands-on, working knowledge of Windows 10, Microsoft Office, Local Area Networking, PC hardware, printers support , VOIP technology and remote communication protocols.
Working knowledge of Active Directory and Server Administration.
Ability to diagnose reported issues and requests to determine the potential impact on systems.
Ability to read and interpret technical manuals and instructions.
Ability to clearly document solutions that can be applied to similar problems in the future.
Ability to follow verbal and written instructions.
Demonstrate sound judgement in stressful situations.
Strong interpersonal skills including the ability to communicate effectively with Associates at all levels of the organization.
Ability to cover after-hours support as needed.
Equivalent experience will be considered in lieu of degree.
Equivalent education will be considered in lieu of experience.

Physical Requirements

Ability to perform routine office tasks that includes operating a computer for long periods of time, sitting, filing and communicating on the phone
Ability to perform all physical functions consistent with travel including sitting in airplanes and driving for long periods of time
Must be able to lift, carry, push, pull a maximum of 30 lbs

Starting rate: $21.10-$23.44/hr

This position does not offer visa sponsorship now or in the future.

Experience

Required

1 - 2 years: Experience in an IT Service Desk role or equivalent hands-on technical support experience

Education

Required

Associates or better in Information Technology or related field
Associates or better in Computer Science or related field

Licenses & Certifications

Preferred

ITIL Foundation

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Apply Now

Refine Your Search

network technician jobs in buffalo ny

IT Service Desk Technician

Client and Network Technician

Data Center Operations, Network Technician Lead

IT Technician, KeyBank Center

IT Support Technician

IT Support Technician I

Retail Field & or Network Technicians

Now Hiring IT and Telecom Field Technicians

IT Support Engineer I, Ops Tech Solutions (OTS)

IT Manager, Ops Tech Solutions Delivery

IT Support Associate II, Ops Tech Solutions (OTS)

IT Infrastructure Field Technician

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