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Portfolio Manager

Iskalo Development Corp -
Williamsville, NY

Quick Apply

Job Details

Full-time
$72,000 - $90,000 a year
13 days ago

Benefits

Mileage reimbursement
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Life insurance

Qualifications

Vendor relationship building
Fair Housing Act
Real estate contract preparation
Lease document preparation
Driver's License
Property management bookkeeping
Property management company experience
Managing property management budgets
Financial performance measurement
Productivity software
Local ordinances
Marketing
Stakeholder relationship building
Capital budget management

Full Job Description

Portfolio Manager

ResidentialSelect Commercial

Iskalo Development Corp. is a Western New York commercial real estate company with a diverse portfolio across the region. Our assets include Class A office buildings (including the historic Electric Tower in downtown Buffalo), light industrial, retail centers, medical office, and multifamily properties throughout Amherst, Williamsville, Cheektowaga, Hamburg, Buffalo, Lockport, and other WNY communities.

We are hiring a Portfolio Manager to lead our residential portfolio along with select commercial properties within the Williamsville area. This is a newly defined role within an expanded Property Management department.

About the role

This Portfolio Manager owns the financial performance, tenant relationships, and lease administration for a portfolio that includes our flagship residential building (23 upper-end units on Hertel Avenue), a collection of well-renovated single family homes in desirable Williamsville-area neighborhoods, and commercial properties along the Williamsville Main Street corridor and surrounding streets.

The role is uniquely positioned within our department: unlike a traditional property manager role, our Portfolio Managers are supported by a dedicated field team of Facility Managers who handle day-to-day physical operations, and by a Tenant ServicesVendor Contracts Manager who owns tenant intake, vendor contracting, and purchase orders. This structure frees the Portfolio Manager to focus on what they do best: financial performance, tenant relationships, residential leasing, and portfolio strategy.

The role also owns residential leasing operations for the department, working directly with our EVP on residential leasing strategy and executed leases. If you have deep residential property management experience and are ready to step up into portfolio leadership without losing your connection to tenants and property, this is that opportunity.

What you will do

Portfolio financial management

Prepare and manage annual operating and capital budgets for assigned properties
Review monthly financial performance against budget; investigate variances and drive corrective action
Prepare CAM reconciliations for commercial properties within your portfolio, in partnership with Accounting
Monitor rent collection and AR aging; engage tenants directly on aged balances
Approve property level expenditures within delegated authority; recommend larger expenditures to the Director

Tenant and property oversight

Serve as the primary tenant relationship owner for assigned properties, handling escalations and major tenant matters
Partner with the assigned Facility Manager on property condition, maintenance priorities, and vendor performance at your properties
Conduct routine property inspections alongside the Director and Facility Manager to ensure company quality standards are upheld
Enforce lease terms including insurance requirements, use restrictions, and tenant obligations
Respond to tenant complaints and lease compliance issues; escalate to the Director when appropriate

Residential leasing operations

Market available residential units, respond to inquiries, and conduct showings
Screen prospective residential tenants per company standards and fair housing requirements
Prepare residential leases and amendments for EVP signature
Coordinate unit turnovers including make-ready, cleaning, and re-leasing to minimize vacancy
Conduct move-in and move-out inspections; manage security deposits per NY State law
Manage residential renewal cadence (typically 60 to 90 days out) with EVP approval on material rent adjustments
Report to the EVP on residential leasing matters including occupancy, turnover, aging AR, and market conditions

Compliance and administration

Maintain current knowledge of NY State residential landlord-tenant law, fair housing requirements, and local Buffalo-area ordinances
Ensure required documentation for security deposits, lead-based paint, and other regulated disclosures
Maintain organized property files, lease records, and financial documentation
Utilize property management, work order (Corrigo), and project management (Procore) platforms
Prepare monthly and quarterly portfolio operating reports for the Director of Property Management

Cross-departmental coordination

Work with the assigned Facility Manager on day-to-day property operations and property book maintenance
Coordinate with the Tenant ServicesVendor Contracts Manager on tenant service requests, vendor contracts, purchase orders, and compliance tracking
Coordinate with our Construction Department on tenant fit-outs, capital projects, and unit renovations
Partner with Accounting on financial reporting accuracy, AR collections, and month-end close

What we are looking for in you

5+ years of residential property management experience, including direct management of multi-unit residential buildings
Strong working knowledge of NY State residential landlord-tenant law, fair housing requirements, and local Williamsville-area ordinances
Direct experience with residential leasing including marketing, screening, lease preparation, and unit turnover
Experience managing operating and capital budgets, variance analysis, and financial performance
Familiarity with commercial property management (lease administration, tenant relations, CAM reconciliations)
Excellent written and verbal communication skills
Highly organized with the ability to manage multiple priorities and competing deadlines
Ability to build effective working relationships with tenants, vendors, and internal stakeholders
Proficiency in Microsoft Office and property management platforms
Valid New York State driver's license; travel between properties required
Ability to work in both office and field environments

Nice to have

CAM (Certified Apartment Manager), ARM, or CPM designation, or active progress toward one
New York real estate salesperson or broker license
Experience with Corrigo, Procore, or similar property management platforms
Familiarity with the Buffalo / Hertel Avenue residential rental market
Experience with mixed-use properties combining residential and commercial space
Bachelor's degree in real estate, business, or a related field

Where you would work

This is a hybrid office and field role based in Western New York. Office work happens at our headquarters; field work spans a portfolio of residential and commercial properties concentrated in North Buffalo and the Williamsville area. Travel between properties is expected as part of normal duties.

What we provide

Competitive base salary. Compensation range: $72,000 to $90,000 per year, commensurate with experience
Performance bonus tied to occupancy, NOI, and tenant retention
Standard company benefits: health insurance, dental, vision, paid time off, 401(k)
Mileage reimbursement for travel between properties
Support and infrastructure to succeed: a dedicated field team of Facility Managers and a Tenant ServicesVendor Contracts Manager who handle the operational load traditional property managers carry alone
Career growth potential within an expanding department and diversified portfolio

How to apply

Submit your resume and a brief cover letter describing your relevant residential property management experience and what draws you to a portfolio-focused role. Applications will be reviewed on a rolling basis.

Iskalo Development Corp. is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Quick Apply

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